MERCEDES-BENZ SL550

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

POWER TRAIN

When pulling into an intersection after stopping at a 3-way stop the car unexpectedly went into neutral gear. An oncoming car had to stop suddenly to avoid a collision. I was able to shift the car back to drive and got it home. Now the car will not start and there's a warning message on the dash saying to get the car to a dealer. The car is now at the Mercedes dealer. Apparently the problem exists on other Mercedes models.