2020 MERCEDES-BENZ SL 450 Complaints and Recall Information
The 2020 MERCEDES-BENZ SL 450 has 0 complaints and 184 recalls filed with NHTSA. Owners most often report issues related to communication and electrical system software, particularly affecting the emergency call (eCall) system. There are no direct complaints about mechanical or performance problems submitted.
The vehicle is subject to multiple recalls addressing defects primarily involving the communication and electrical systems. These recalls focus on correcting software errors that impair the functionality of the emergency response system. Below is a summary of the recall information for the 2020 SL 450.
Recalls- Communication module software. Recall 22V365000 affects 242,722 vehicles including the 2020 SL 450. A SIM card software error may cause loss of mobile network connectivity disabling the eCall emergency call system. This failure prevents occupants from contacting emergency services in a crash, increasing injury risk. The fix is a free Over-the-Air or dealer software update. Owner notification began July 8, 2022, with follow-up mailings scheduled.
- Emergency call system location error. Recall 21V058000 covers 1,292,258 vehicles from 2016 to 2021 model years, including the SL 450. The communication module software may incorrectly report vehicle location during an emergency call after a crash. This error risks sending responders to the wrong location, increasing injury hazard. Repairs involve free dealer or Over-the-Air software updates. Notification started March 12, 2021.
Owners of the 2020 MERCEDES-BENZ SL 450 who face repeated repairs related to these software issues or unresolved recall repairs may want to explore their rights under their state’s lemon law. Safety defect concerns and persistent failures merit consultation with a consumer protection attorney.
2020 MERCEDES-BENZ SL 450 Summary
2020
Model Year
0
Total Complaints
2
Total Recalls
1534980
Vehicles Affected
Recalls
2020 MERCEDES-BENZ SL 450
242722 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2020 MERCEDES-BENZ SL 450
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Complaints
No complaints found.