2016 MERCEDES-BENZ S550 Complaints and Recall Information
The 2016 MERCEDES-BENZ S550 has 1 complaint and 12 recalls filed with NHTSA. Owners most frequently report issues with the front roof panel, specifically related to adhesive failures causing detachment concerns.
Common Issues
- Front roof panel adhesive failure. The front roof panel between the windshield and panoramic sunroof may detach due to improper bonding from a prior repair.
There are 12 recalls affecting the 2016 S550, impacting various systems including body structure, communication, exterior lighting, and seat belts. These recalls address defects ranging from roof panel bonding issues to software faults that affect emergency call systems and safety equipment malfunctions.
Recalls
- Front roof panel bonding. NHTSA recall 23V854000 affects 2,976 vehicles. The adhesive on the front roof panel may fail after repair, causing detachment which creates a road hazard. Dealers will replace the front panel free of charge. Owner notifications were mailed August 2, 2024.
- Front roof panel bonding expansion. NHTSA recall 21V197000 covers 15,096 vehicles. The adhesive on the front roof panel may deteriorate from previous repairs, risking detachment. Mercedes-Benz dealers will remove and replace the panel using approved materials, free of charge. Notifications were sent in 2021.
- Emergency call system software. NHTSA recall 19V787000 affects 24,226 vehicles. A software fault may cause incorrect date and time transmission for emergency calls, potentially delaying responders. An Over-the-Air update or dealer software update will fix the issue at no cost.
- Headlight adjustment. NHTSA recall 16V760000 affects 996 vehicles. Low beam headlights may be improperly adjusted, reducing driver visibility. Dealers will inspect and correct headlight alignment free of charge. Recall began November 2016.
- Seat belt extender malfunction. NHTSA recall 16V829000 affects 672 vehicles. Seat belt extenders may fail to retract or break in a crash, compromising occupant restraint. Dealers will update control unit software at no cost. Recall began mid-December 2016.
Owners facing repeated repairs or unresolved safety defects related to recalls may have rights under their state’s lemon law. Consulting a consumer protection attorney can provide guidance on legal options available.
2016 MERCEDES-BENZ S550 Summary
2016
Model Year
1
Total Complaints
5
Total Recalls
43966
Vehicles Affected
Recalls
2016 MERCEDES-BENZ S550
2976 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
2016 MERCEDES-BENZ S550
15096 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
2016 MERCEDES-BENZ S550
24226 vehicles affected
COMMUNICATION
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
2016 MERCEDES-BENZ S550
672 vehicles affected
SEAT BELTS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.
Risk: In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.
2016 MERCEDES-BENZ S550
996 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Complaints
2016 MERCEDES-BENZ S550
ID: 2118810UNKNOWN OR OTHER
2016 S550 front roof panel issues. Adhesive issues.