2020 MERCEDES-BENZ S 560 E Complaints and Recall Information
The 2020 MERCEDES-BENZ S 560 E has 0 complaints and 86 recalls filed with NHTSA. Owners most frequently report issues related to various vehicle systems as indicated by the recalls. Specific issues reported are detailed in the recall data below.
The vehicle has 86 recalls addressing multiple vehicle components and systems. These address defects primarily concerning communication and software systems impacting emergency crash notification and related functions.
Recalls- Communication module software defect. NHTSA recall number 21V058000 affects 1,292,258 vehicles including the 2020 S 560 E. The software may fail to transmit the correct vehicle location during a crash emergency call (eCall), which risks emergency responders being sent to the wrong place, increasing potential injury risk. The fix involves a dealer or over-the-air software update at no cost starting March 12, 2021. There is no "Do Not Drive" or "Park Outside" advisory for this recall.
- Electrical system software malfunction. Also under recall 21V058000, this defect overlaps with the communication module issue affecting the same number of vehicles. It involves the communication module software not properly communicating critical crash location data. The remedy is the same dealer or OTA update free of charge. This ensures emergency response accuracy in crashes.
Owners facing repeated repairs or unresolved issues related to these recalls may have rights under their state’s lemon law. Consulting with a consumer protection attorney familiar with such cases is advised to explore legal options.
2020 MERCEDES-BENZ S 560 E Summary
2020
Model Year
0
Total Complaints
1
Total Recalls
1292258
Vehicles Affected
Recalls
2020 MERCEDES-BENZ S 560 E
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Complaints
No complaints found.