2022 MERCEDES-BENZ METRIS Complaints and Recall Information
The 2022 MERCEDES-BENZ METRIS has 1 complaint and 12 recalls filed with NHTSA. The single complaint reports a fuel leak in the upper fuel line detected during a brake inspection, accompanied by a noticeable gasoline smell in the vehicle cabin. The owner also mentions missing and incorrectly installed parts at delivery and disputes being excluded from a related recall for the fuel line issue.
- Fuel leak. A visible fuel leak from the upper fuel line was noticed despite low mileage, with a gasoline odor inside the vehicle cabin reported by the owner.
- Missing components. The vehicle arrived missing a Hermes module and had parts incorrectly installed according to the owner’s report at delivery.
The vehicle has 12 recalls addressing multiple safety and equipment issues. These recalls affect various systems including the fuel system, infotainment electrical components, and rearview camera functionality.
- Fuel hose connections. NHTSA Recall #22V134 covers 42,132 vehicles. The connection of the upper and lower fuel hoses may be insecure, causing fuel leaks and increasing fire risk. Dealers will inspect, repair, and replace components as needed free of charge.
- Fuel pump failure. Two recalls, #23V444 and #23V881, affect 20,500 and 13,726 vehicles respectively. The fuel pump may shut down leading to loss of drive power and increased crash risk. Dealers will replace the fuel pump at no cost to owners.
- Rearview camera malfunction. NHTSA Recall #25V463 affects 43,422 vehicles. Electrical connections for the infotainment system may not be secure, causing the rearview camera image to fail to display. This reduces rear visibility and increases crash risk. Dealers will inspect and repair connections free of charge.
Owners facing repeated repairs, unresolved recall issues, or safety-related defects with this vehicle may want to explore their rights under their state’s lemon law for potential remedies.
2022 MERCEDES-BENZ METRIS Summary
2022
Model Year
1
Total Complaints
4
Total Recalls
119780
Vehicles Affected
Recalls
2022 MERCEDES-BENZ METRIS
43422 vehicles affected
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
2022 MERCEDES-BENZ METRIS
20500 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
2022 MERCEDES-BENZ METRIS
13726 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
2022 MERCEDES-BENZ METRIS
42132 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Complaints
2022 MERCEDES-BENZ METRIS
ID: 2128436FUEL/PROPULSION SYSTEM
Recently took my vehicle in to get the brakes check and inspected. Technician at Mercedes Benz noticed a fuel leak in the upper fuel line. We both thought was very odd because the vehicle only has 35k miles on it and the line is visibly in great condition. I did a little research and found that there was a recall for this exact issue. But it seems that my vin wasn’t in the recall. I contacted Mercedes and told me to reach out to you guys. I’ve had multiple issues with Mercedes upon the delivery of my van. It was missing a Hermes module and had parts incorrectly installed. I ordered this van brand new and picked all the options. I have no doubt that my van some how missed this recall due to Mercedes absolute incompetence as I have had to deal with their incompetence to the full extent to the point where corporate actually awarded me a $1000 check to compensate for my bad experience And now they are trying to charge me over $1000 for this fix when it is clearly a recall.. please help. I had actually noticed the gasoline smell in the cockpit and when I exit the vehicle for over a year. When I asked the Mercedes technician about this they told me it was from installing the new fuel pump that had been recalled and that it would go away. (NHTSA Recall #22V134) due to insecure upper and lower fuel hose connections that could cause a fuel leak and a fire hazard. Best Tim