2019 MERCEDES-BENZ GLS 450 Complaints and Recall Information
The 2019 MERCEDES-BENZ GLS 450 has 1 complaint and 64 recalls filed with NHTSA. Owners most frequently report an error message on the dashboard indicating a malfunction in the 3rd row, right side, prompting the vehicle to consult the workshop.
Common Issues
- Dashboard error message. The vehicle displays a "3rd Row, Right Malfunction Consult Workshop" warning on the dashboard indicating an issue with the rear seating area.
There are 64 recalls associated with the 2019 MERCEDES-BENZ GLS 450 affecting various systems including the electrical and communication modules. These recalls address defects with potential safety risks such as fire hazards and disabled emergency communication systems.
Recalls
- Electrical ground connection. Recall 24V207000 affects 116,020 vehicles including the 2019-2023 GLS 450. A 48-Volt ground connection under the passenger seat may be improperly secured causing it to overheat and increase fire risk. Dealers will inspect and tighten the connection free of charge. Owner notifications were sent in May 2024.
- Communication module software. Recall 22V365000 affects 242,722 vehicles including the 2019 GLS 450. A SIM card software error in the communication module can disable the emergency call (eCall) system, preventing occupants from contacting emergency services in a crash. The defect is fixed with an over-the-air or dealer software update free of charge. Notifications have been mailed in phases since July 2022 with additional mailings planned through September 2024.
Owners with repeated repairs or unresolved recall issues involving safety defects or critical system failures may have rights under their state lemon law. Consulting legal guidance is advisable for those dealing with ongoing concerns related to safety or reliability.
2019 MERCEDES-BENZ GLS 450 Summary
2019
Model Year
1
Total Complaints
2
Total Recalls
358742
Vehicles Affected
Recalls
2019 MERCEDES-BENZ GLS 450
116020 vehicles affected
ELECTRICAL SYSTEM:WIRING
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Risk: An overheated ground connection can increase the risk of a fire.
2019 MERCEDES-BENZ GLS 450
242722 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Complaints
2019 MERCEDES-BENZ GLS 450
ID: 2098756AIR BAGS
Shows an error on the dashboard: 3rd Row, Right Malfunction Consult Workshop