MERCEDES-BENZ GLE450

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Risk: An engine stall while driving increases the risk of a crash.

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

SUSPENSION:FRONT

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.

Risk: The loose bolt may cause improper wheel tracking, increasing the risk of a crash.

SEATS:MID/REAR ASSEMBLY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.

Risk: If the vehicle is involved in a crash in very low temperatures, the rear head restraints may not function as intended, increasing the risk of rearseat occupant injury.

AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.

Risk: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

SEAT BELTS:REAR/OTHER

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.

Risk: In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.

SERVICE BRAKES

MERCEDES-BENZ CORPORATE IS SHOWING A COMPLETE DISREGARD FOR ME AS A CONSUMER AND HUMAN! MY BRAKES RECENTLY FAILED WITHOUT WARNING (I LOST MY ABILITY TO BRAKE) AND IT ALMOST CAUSED ME TO BE INVOLVED IN AN ACCIDENT. MY LIFE AND SAFETY WAS PUT IN JEOPARDY AND I AM IN SHOCK. AT THEIR REQUEST I HAD MY VEHICLE TOWED IN TO MERCEDES-BENZ SERVICE AND CORPORATE ESCALATION IS DENYING MY CLAIM AND NOT PROVIDING ME ASSISTANCE IN ANY WAY.

POWER TRAIN

MERCEDES-BENZ CORPORATE IS SHOWING A COMPLETE DISREGARD FOR ME AS A CONSUMER AND HUMAN! MY BRAKES RECENTLY FAILED WITHOUT WARNING (I LOST MY ABILITY TO BRAKE) AND IT ALMOST CAUSED ME TO BE INVOLVED IN AN ACCIDENT. MY LIFE AND SAFETY WAS PUT IN JEOPARDY AND I AM IN SHOCK. AT THEIR REQUEST I HAD MY VEHICLE TOWED IN TO MERCEDES-BENZ SERVICE AND CORPORATE ESCALATION IS DENYING MY CLAIM AND NOT PROVIDING ME ASSISTANCE IN ANY WAY.

ELECTRICAL SYSTEM

I WAS REVERSING THE VEHICLE AND IT STOPPED AND SHFTED INTO DRIVE AT A HIGH SPEED UNITL IT STOPPED AFTER HITTING FENCE AND TILTED ON ITS SIDE

VEHICLE SPEED CONTROL

I WAS REVERSING THE VEHICLE AND IT STOPPED AND SHFTED INTO DRIVE AT A HIGH SPEED UNITL IT STOPPED AFTER HITTING FENCE AND TILTED ON ITS SIDE

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I WAS REVERSING THE VEHICLE AND IT STOPPED AND SHFTED INTO DRIVE AT A HIGH SPEED UNITL IT STOPPED AFTER HITTING FENCE AND TILTED ON ITS SIDE

STRUCTURE:BODY:ROOF AND PILLARS

The contact owns a 2016 Mercedes-Benz GLE450. The contact stated while driving at an undisclosed speed, the front roof panel detached and flew off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,620.