2024 MERCEDES-BENZ GLE 400 E Complaints and Recall Information
The 2024 MERCEDES-BENZ GLE 400 E has 6 complaints and 0 recalls filed with NHTSA. Owners most frequently report power loss and the vehicle entering limp mode, substantially limiting acceleration. Several claim the issue occurs suddenly on highways, creating safety risks while driving at speed.
Common Issues
- Performance limited message. Dashboard displays a warning stating "performance extremely limited" with the vehicle losing power and restricting acceleration, sometimes to speeds as low as 10-35 mph.
- Limp mode activation. The "turtle" symbol appears on the dashboard indicating limp mode, reducing power and making it hard to maneuver safely.
- Unexpected stalling. Vehicle abruptly stalls on highways without warning, causing dangerous traffic situations.
- Repeated service visits. Some owners report multiple visits to dealerships, with service time totaling over 30 days and unresolved issues even after repairs.
- Coolant system replacements. Dealerships replaced coolant systems twice for affected vehicles but failed to resolve the power loss and limp mode problems.
- Software defect. At least one owner was informed that the issue stems from an unrepairable software problem and Mercedes-Benz is repurchasing the vehicle.
- Safety hazards. Incidents include narrowly avoiding collisions due to sudden loss of acceleration and restricted vehicle control.
- Lack of replication. Dealers report being unable to replicate the problem during service despite multiple complaints.
- Manufacturer communication. Complaints mention Mercedes-Benz USA withholding information about the issue.
- Wide impact. One dealership indicated over 100 vehicles are affected by the same power loss and limp mode problem without any official recall.
2024 MERCEDES-BENZ GLE 400 E Summary
2024
Model Year
6
Total Complaints
0
Total Recalls
0
Vehicles Affected
Recalls
No recalls found.
Complaints
2024 MERCEDES-BENZ GLE 400 E
ID: 2061216ENGINE
At 3000K miles, vehicle spontaneously slowed from 60 mph to 10 mph with no warning. Message: PERFORMANCE EXTREMELY LIMITED, Engine light, turtle sign. Tractor trailer truck behind us swerved and narrowly avoided hitting our vehicle. Car towed to MB Dealership. Over 5 weeks, they were unable to replicate the problem, asked us to pick the vehicle up. (they claimed they consulted with MB engineers) One week after getting vehicle back, same incident occurred, also narrowly averting a MV accident. Vehicle towed to another dealership who finally after 2 months they stated that the vehicle is not reparable. MB is re-purchasing this vehicle, as there is a software issue they cannot repair. I have been made aware from Mercedes Benz dealership, that 100 or more of these vehicles have the exact same issue. There have been NO recalls. MB USA is not forthcoming with information. The problem is dangerous.
2024 MERCEDES-BENZ GLE 400 E
ID: 2061215ELECTRICAL SYSTEM
At 3000K miles, vehicle spontaneously slowed from 60 mph to 10 mph with no warning. Message: PERFORMANCE EXTREMELY LIMITED, Engine light, turtle sign. Tractor trailer truck behind us swerved and narrowly avoided hitting our vehicle. Car towed to MB Dealership. Over 5 weeks, they were unable to replicate the problem, asked us to pick the vehicle up. (they claimed they consulted with MB engineers) One week after getting vehicle back, same incident occurred, also narrowly averting a MV accident. Vehicle towed to another dealership who finally after 2 months they stated that the vehicle is not reparable. MB is re-purchasing this vehicle, as there is a software issue they cannot repair. I have been made aware from Mercedes Benz dealership, that 100 or more of these vehicles have the exact same issue. There have been NO recalls. MB USA is not forthcoming with information. The problem is dangerous.
2024 MERCEDES-BENZ GLE 400 E
ID: 2060540SERVICE BRAKES
While driving on the highway, my new Mercedes GLE450e, it suddenly stalled, and a 'turtle' symbol appeared on the dashboard. This indicated that the vehicle had entered 'limp mode.' At that point, I lost acceleration and had minimal power, making it difficult to maneuver safely. The dealership claims they have fixed the issue, but I am reporting this as a safety concern in case it affects other vehicles.
2024 MERCEDES-BENZ GLE 400 E
ID: 2060539POWER TRAIN
While driving on the highway, my new Mercedes GLE450e, it suddenly stalled, and a 'turtle' symbol appeared on the dashboard. This indicated that the vehicle had entered 'limp mode.' At that point, I lost acceleration and had minimal power, making it difficult to maneuver safely. The dealership claims they have fixed the issue, but I am reporting this as a safety concern in case it affects other vehicles.
2024 MERCEDES-BENZ GLE 400 E
ID: 2060538UNKNOWN OR OTHER
While driving on the highway, my new Mercedes GLE450e, it suddenly stalled, and a 'turtle' symbol appeared on the dashboard. This indicated that the vehicle had entered 'limp mode.' At that point, I lost acceleration and had minimal power, making it difficult to maneuver safely. The dealership claims they have fixed the issue, but I am reporting this as a safety concern in case it affects other vehicles.
2024 MERCEDES-BENZ GLE 400 E
ID: 2058715UNKNOWN OR OTHER
Message appears on dashboard stating “performance extremely limited” vehicle loses power and doesn’t allow you to accelerate properly. For example I stopped at a stop sign then turned onto 55mph road, message appeared. And vehicle wouldn’t accelerate above 35mph. Had to put hazards on to avoid other cars running into me from behind. The vehicle is currently in the Mercedes service department for the fourth time in two months because of this issue. They have had it for 19 days this visit and a total of 35 days for all 4 service visits. I was supposed to receive the vehicle back today after they replaced the second coolant system (I didn’t know there were two) but I received a call this morning stating the issue hasn’t been resolved with the coolant system replacements.