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2023 MERCEDES-BENZ GLE 350 Complaints and Recall Information

The 2023 MERCEDES-BENZ GLE 350 has 1 complaint and 24 recalls filed with NHTSA. The single complaint involves the sunroof exploding without warning while driving, causing glass to shatter inside the vehicle and onto occupants. The incident occurred on clear weather conditions with no external impact to the vehicle.

Common Issues
  • Sunroof glass shattering. The sunroof exploded unexpectedly with no warning signals or prior road impact, scattering glass shards inside the vehicle and onto occupants, causing minor cuts.

A total of 24 recalls affect this vehicle, covering multiple systems including electrical, structural components, and fuel delivery. The recalls address safety and operational defects requiring dealer inspection and repairs.

Recalls
  • Electrical System Wiring. NHTSA Recall 24V207000 affects 116,020 vehicles. The 48-Volt ground connection under the passenger seat may be improperly secured, risking overheating and potential fire. Dealers will inspect and tighten the ground connection at no cost. Owner notifications began May 3, 2024.
  • Body Structure: Rear Door Trim. NHTSA Recall 23V178000 affects 70,225 vehicles. Rear door window trim bars may detach during driving, creating a road hazard that could cause crashes or injuries. Dealers will inspect and secure the trim bars free of charge. Letters were sent on May 5, 2023.
  • Fuel Pump Delivery. NHTSA Recall 23V880000 affects 79,676 vehicles. The fuel pump may shut down unexpectedly, resulting in loss of drive power and increased crash risk. Dealers will replace the fuel pump at no cost. Owner notifications are ongoing from February through December 2024.

Owners facing repeated repairs, unresolved recall issues, or safety-related defects with the 2023 MERCEDES-BENZ GLE 350 may have rights under their state lemon law. Consulting a qualified consumer protection attorney could assist those dealing with persistent problems.

2023 MERCEDES-BENZ GLE 350 Summary

2023

Model Year

1

Total Complaints

3

Total Recalls

265921

Vehicles Affected

Recalls

2023 MERCEDES-BENZ GLE 350

116020 vehicles affected

24V207000

ELECTRICAL SYSTEM:WIRING

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Risk: An overheated ground connection can increase the risk of a fire.

2023 MERCEDES-BENZ GLE 350

70225 vehicles affected

23V178000

STRUCTURE:BODY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

2023 MERCEDES-BENZ GLE 350

79676 vehicles affected

23V880000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Complaints

2023 MERCEDES-BENZ GLE 350

ID: 2052099

UNKNOWN OR OTHER

As I was driving, sunroof suddenly exploded. My screen was partially opened. The sunroof itself was closed. I did not observe anything to hit the car, I did not hear any road debris hit the car. The glass shattered inside the vehicle over myself/my person, also my passenger in the front passenger seat, who is my son. I was so startled and in shock, but able to pull over to a safe area. Glass shards were noted to be down my shirt and pants. Glass shards were noted to be in items that were in my car rear seat. Also on my child. We were able to remove the glass from our person with very minor knicks as expected when handling glass material. There was no warning regarding any component failures or warning lamps, no sounds from the road, and no observed debris hitting the vehicle. It was about 613pm on Tuesday December 31, 2024. The weather was clear, no rain or extreme temperatures. As soon as I was in a safe place, I placed call to Mercedes-Benz at 658p. I was advised to take vehicle to dealership to be inspected as soon as possible. I took the vehicle in at 730am on January 2, when my local dealership was open for business.