2022 MERCEDES-BENZ GLE 350

ELECTRICAL SYSTEM:WIRING

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.

Risk: An overheated ground connection can increase the risk of a fire.

STRUCTURE:BODY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

STRUCTURE:BODY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

ELECTRICAL SYSTEM

Check engine warning light came on. Called dealership and they could not do a remote diagnostic so they made plans to pick up the car which was about 2 weeks after the problem was alerted. See attached repair invoice. The problem was a known issue with the cylinder head compression leakage. “Removed cylinder head and disassembled to find excessive play in exhaust valve guides and abnormally worn exhaust value seats. Replaced cylinder head.” This issue impacted engine performance, including vibration and lack of acceleration. See attached letter to Mercedes which we have received no response.

ENGINE AND ENGINE COOLING

See attached document for complaint.

ENGINE

The contact owns a 2022 Mercedes-Benz GLE350. The contact stated that while driving on two occasions at undisclosed speeds, the vehicle went into LIMP Mode and lost motive power. The vehicle failed to exceed 10 MPH while driving. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be rebuilt or replaced. The vehicle was repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 10,000.

SERVICE BRAKES

I dropped my [XXX] to a class and was driving the car to run an errand, when I experienced a sudden and total brake failure. The first couple of times I hit the brakes, it felt a little too squishy, but I could still stop the car. Within two minutes, by the time I got to the next traffic light, I was unable to stop the car. Luckily I was at low speed and was able to turn into a residential neighborhood immediately and somehow stop the vehicle within a reasonable distance. Fortunately, the street I turned into, had no cars parked nearby. This was a frightening experience and could have ended very badly for my family had we been on the freeway. Please note - My car was serviced by Park Place Mercedes in Dallas only 2 days earlier, I had not even driven it 50 miles after it was serviced, when the brakes failed on me. I had the car towed back to Park Place Mercedes in Dallas, and they told me there was an air pocket that caused this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

I think the injector have problems with the fuel bumps

VEHICLE SPEED CONTROL

I have a 2020 GLE 350 and today, I was turning into a parking on my right. I stopped my car, switched the cameras, so I could see the parking slot on the screen. Just when I took the right turn into the slot, the car accelerated at the same angle and jumped onto the curb. I tried hard to brake, but the brake was not working. I had the presence of mind to press the Park button on the gear lever and then the car stopped. No car damage or no injury, but it was a close call. I called 911 and the Johns Creek police helped me to get the car back in the parking lot,. A police report was not filed

POWER TRAIN

CYLINDER HEAD. - THE CAR MISFIRES AND WHILE DRIVING THE CAR SLOWS DOWN WITHOUT NOTICE. THE CAR ALSO SHAKES WHILE IN IDOL MODE. YES THE PROBLEM HAS BEEN CONFIRMED AT THE DEALERSHIP. NO THE VEHICLE HAS NOT BEEN INSPECTED THAT I AM AWARE OF - BUT IT SHOULD BE BECUASE I HAVE DONE RESEARCH AND MERCEDES HAS SAID 2019-2022 MERCEDES HAVE CYLINDER HEAD RECALLS - IT JUST DOESN'T INCLUDE THE 350GLE MODEL WHICH IT SHOULD BECUASE THE FORUM I AM ON SHOWS THAT IT IS A KNOWN ISSUE AND ALOT OF CONSUMERS HAVE THE SAME PROBLEM AS ME. YES THE CHECK ENGINE LIGHT HAS COME ON AND THAT IS WHY I TOOK IT TO THE DEALERSHIP TO SEE WHAT WAS WRONG. MERCEDES SHOULD RECALL ALL VEHICLES THAT HAVE A CYCLINDER HEAD ISSUE NOT JUST THE MODELS THAT HAVE LISTED NOW BECUASE THE ISSUE IS IN MORE THAN JUST THOSE VEHICLES! THE CAR POSES A ISSUE AND A SAFETY ISSUE BECUASE THE CAR CAN STALL IN THE MIDDLE OF THE FREEWAY CAUSING MAJOR SAFTEY ISSUES! I have photo's I tried to upload but it keeps giving me errors and won't let me upload to this case.

UNKNOWN OR OTHER

CYLINDER HEAD. - THE CAR MISFIRES AND WHILE DRIVING THE CAR SLOWS DOWN WITHOUT NOTICE. THE CAR ALSO SHAKES WHILE IN IDOL MODE. YES THE PROBLEM HAS BEEN CONFIRMED AT THE DEALERSHIP. NO THE VEHICLE HAS NOT BEEN INSPECTED THAT I AM AWARE OF - BUT IT SHOULD BE BECUASE I HAVE DONE RESEARCH AND MERCEDES HAS SAID 2019-2022 MERCEDES HAVE CYLINDER HEAD RECALLS - IT JUST DOESN'T INCLUDE THE 350GLE MODEL WHICH IT SHOULD BECUASE THE FORUM I AM ON SHOWS THAT IT IS A KNOWN ISSUE AND ALOT OF CONSUMERS HAVE THE SAME PROBLEM AS ME. YES THE CHECK ENGINE LIGHT HAS COME ON AND THAT IS WHY I TOOK IT TO THE DEALERSHIP TO SEE WHAT WAS WRONG. MERCEDES SHOULD RECALL ALL VEHICLES THAT HAVE A CYCLINDER HEAD ISSUE NOT JUST THE MODELS THAT HAVE LISTED NOW BECUASE THE ISSUE IS IN MORE THAN JUST THOSE VEHICLES! THE CAR POSES A ISSUE AND A SAFETY ISSUE BECUASE THE CAR CAN STALL IN THE MIDDLE OF THE FREEWAY CAUSING MAJOR SAFTEY ISSUES! I have photo's I tried to upload but it keeps giving me errors and won't let me upload to this case.