2018 MERCEDES-BENZ GLC 350 Complaints and Recall Information
The 2018 MERCEDES-BENZ GLC 350 has 0 complaints and 86 recalls filed with NHTSA. Owners most frequently report issues related to software and communication systems as addressed in recall notices.
There are 86 recalls involving various systems. Many address software defects affecting emergency response communication and electrical systems. The recalls involve updates to vehicle modules to ensure proper functionality and safety compliance.
Recalls- Communication module software. NHTSA recall 21V058000 affects 1,292,258 vehicles including certain 2016 to 2021 Mercedes-Benz models like the GLC-Class. The software may fail to communicate the correct vehicle location during emergency calls, risking responders being sent to the wrong address. Dealers will update the software or provide over-the-air fixes free of charge. The recall began March 12, 2021.
- Emergency call system defect. This issue is part of recall 21V058000 and involves failure in the eCall system designed to alert emergency services after a crash. If the system malfunctions, emergency responders might be dispatched incorrectly, increasing injury risk. Mercedes-Benz will notify owners about the software update options.
Owners dealing with repeated repairs or unresolved safety recall issues on this vehicle should consult their state lemon law provisions to understand their rights and possible remedies.
2018 MERCEDES-BENZ GLC 350 Summary
2018
Model Year
0
Total Complaints
1
Total Recalls
1292258
Vehicles Affected
Recalls
2018 MERCEDES-BENZ GLC 350
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Complaints
No complaints found.