2018 MERCEDES-BENZ GLA 250
View all complaints and recalls for this specific model year.
2018 MERCEDES-BENZ GLA 250 Summary
2018
Model Year
11
Total Complaints
12
Total Recalls
2057264
Vehicles Affected
Recalls
2018 MERCEDES-BENZ GLA 250
2976 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
2018 MERCEDES-BENZ GLA 250
242722 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2018 MERCEDES-BENZ GLA 250
4992 vehicles affected
STEERING
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
2018 MERCEDES-BENZ GLA 250
67 vehicles affected
COMMUNICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2018 MERCEDES-BENZ GLA 250
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
2018 MERCEDES-BENZ GLA 250
15096 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
2018 MERCEDES-BENZ GLA 250
8 vehicles affected
SEATS
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk: If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.
2018 MERCEDES-BENZ GLA 250
3435 vehicles affected
SEAT BELTS:REAR/OTHER
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.
Risk: The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.
2018 MERCEDES-BENZ GLA 250
399 vehicles affected
CHILD SEAT:TETHER: CONNECTOR/CLIP
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLA250 and GLA250 4Matic vehicles. The child seat top tether anchorage point on the center position of the rear seat may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk: If the top tether anchorage point is missing, a child seat will not be able to be properly installed in the center rear seat position, increasing the risk of injury.
2018 MERCEDES-BENZ GLA 250
13 vehicles affected
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.
Risk: Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.
2018 MERCEDES-BENZ GLA 250
495290 vehicles affected
AIR BAGS:FRONTAL
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
2018 MERCEDES-BENZ GLA 250
8 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLA250 4Matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Reduced headlight range can affect visibility and increase the risk of a crash.
Complaints
2018 MERCEDES-BENZ GLA 250
ID: 2125274ELECTRICAL SYSTEM
My vehicle electrical panel is messed up can not read the driver panel the sunroof electrical also is not working the driver seat chair electrical stopped working and ever since the sunroof n chair started giving me issues my front panels started to go haywire went to dealer ship cost n repair are over 4K for the panel sunroof 4-8k chair another 1-3k I regularly maintain my vehicle and should not be having these issues with the gentle care I give my car I can no longer drive it as it has major issues electrical and no one will buy it from me.
2018 MERCEDES-BENZ GLA 250
ID: 2109762POWER TRAIN
Rear differential is faulty. This is the second time it has failed. The first time was in October 2021 the mileage was 44,812 and it was repaired. More recently it was making a noise and I took it back to Mercedes Benz dealership for repair. It was not properly diagnosed over an 8 week period and now it has completely failed. After the fact, I discovered many more Mercedes Benz owners have had the same problem with this happening but there is no recall. I am reporting it so it can be noted that this is an on going issue with these vehicles and hopefully a recall of faulty equipment will be issued
2018 MERCEDES-BENZ GLA 250
ID: 2103002VISIBILITY:SUN/MOON ROOF ASSEMBLY
to a sunroof bonding issue that could cause water leakage
2018 MERCEDES-BENZ GLA 250
ID: 2096719UNKNOWN OR OTHER
Crankcase Vent Valve needs replaced. Causes jumps in acceleration and pressure build up. Was a recall in other models. Took to a dealer today to confirm the check engine light and this was the cause.
2018 MERCEDES-BENZ GLA 250
ID: 2096718FUEL/PROPULSION SYSTEM
Crankcase Vent Valve needs replaced. Causes jumps in acceleration and pressure build up. Was a recall in other models. Took to a dealer today to confirm the check engine light and this was the cause.
2018 MERCEDES-BENZ GLA 250
ID: 2073979ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2018 Mercedes-Benz GLA250. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The contact used an OBD2 scanner and retrieved diagnostic trouble codes that indicated that the PCV valve had failed. The dealer was notified of the failure and advised the contact that the vehicle needed to be diagnosed to determine if the repair would be covered. The vehicle was not repaired. The contact related the failure to the Manufacturer Communication Number: 10241531. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
2018 MERCEDES-BENZ GLA 250
ID: 2068762FUEL/PROPULSION SYSTEM
There was a gas smell that would seep into the driving cabin from the engine. It was intermittent however when it did occur, the smell was strong enough to cause light headedness to the occupants of the vehicle. I took the car to my personal mechanic who told me that this was a common issue with these cars; however, Mercedes had not issued a recall. I my mechanic fix the issue since they had already diagnosed the problem. I did some research and discovered that there is class action law suit regarding this same issue. (Please see link below:). I am respectfully requesting NHTSA conduct an investigation into this matter as this is definitely a safety hazard as the gas smell could impair the driver to the point of not being able to drive the vehicle safely. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 MERCEDES-BENZ GLA 250
ID: 2068070ENGINE
The contact owns a 2018 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The contact stated that there was a fuel odor coming from the vehicle. The vehicle was towed to the dealer where it was diagnosed that the fuel injectors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer. The approximate failure mileage was 196,077.
2018 MERCEDES-BENZ GLA 250
ID: 2062349BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Hello, Our car’s rear camera stopped working after about 31,000 miles. It has created a lot of safety problems. Apparently, the rear cameras stop functioning early on.
2018 MERCEDES-BENZ GLA 250
ID: 2053899FUEL SYSTEM, GASOLINE
The contact owns a 2018 Mercedes Benz GLA 250. The contact stated while the vehicle was parked, it was discovered that there was a fuel leakage. The hazard warning light was illuminated. The contact did research and discovered NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was taken back to the residence. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.
2018 MERCEDES-BENZ GLA 250
ID: 2053626ENGINE AND ENGINE COOLING
The contact owns a 2018 Mercedes-Benz GLA250. The contact stated while driving at various speeds and attempting to accelerate, the vehicle hesitated and jerked abnormally before accelerating. The contact stated that the failure also occurred while accelerating from the vehicle idling. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the crankcase vent valve had malfunctioned and caused the failure. The contact was informed that the crankcase vent valve needed to be replaced. The vehicle had not been repaired. The dealer confirmed that the VIN was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.