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2023 MERCEDES-BENZ EQS SUV 450+ Complaints and Recall Information

The 2023 MERCEDES-BENZ EQS SUV 450+ has 0 complaints and 22 recalls filed with NHTSA. Owners most frequently report issues related to software updates affecting safety and propulsion systems in related Mercedes-Benz electric and hybrid models.

There are 22 recalls impacting various systems, primarily focusing on software updates for safety alerts and battery management. The recalls affect external pedestrian alert sounds and the high-voltage battery management system.

Recalls
  • Acoustic Vehicle Alerting System. Recall 25V366000 involves 94 vehicles. The software may cause an incorrect external pedestrian warning sound while reversing, failing to meet federal safety standards. The risk involves pedestrians not being alerted to a reversing vehicle, increasing crash risk. Dealers will update the AVAS software free of charge. Owner notifications were mailed August 1, 2025.
  • Battery Management System Software. Recall 24V372000 affects 14,912 vehicles including the EQS SUV 450+. The defect causes the high-voltage battery to shut down unexpectedly, leading to a sudden loss of drive power. This sudden power loss increases crash risk. Dealers will update the battery management system software for free. Owner notifications were mailed July 5, 2024.

Owners dealing with repeated repairs, safety defects, or unresolved recall issues may have rights under their state’s lemon law. Reviewing available remedies with a consumer protection attorney is advisable.

2023 MERCEDES-BENZ EQS SUV 450+ Summary

2023

Model Year

0

Total Complaints

2

Total Recalls

15006

Vehicles Affected

Recalls

2023 MERCEDES-BENZ EQS SUV 450+

94 vehicles affected

25V366000

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

2023 MERCEDES-BENZ EQS SUV 450+

14912 vehicles affected

24V372000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

Complaints

No complaints found.