2023 MERCEDES-BENZ EQS 580 4MATIC Complaints and Recall Information
The 2023 MERCEDES-BENZ EQS 580 4MATIC has 1 complaint and 16 recalls filed with NHTSA. Owners most frequently report issues involving the sunroof and exterior glass components. The complaint describes spontaneous shattering of the sunroof and eyebrow glass without any impact or external force applied.
Common Issues- Glass shattering. The sunroof and eyebrow glass reportedly shattered spontaneously with no impact or collision involved.
The vehicle has 16 recalls addressing a variety of system defects. These involve software malfunctions, electrical system components, suspension, airbags, and other safety-related systems. The recalls range in severity and include both software fixes and hardware replacements.
Recalls- Acoustic Vehicle Alerting System. Recall 25V366000 affects 94 vehicles due to incorrect external pedestrian warning sounds while reversing. The defect causes failure to meet Federal Motor Vehicle Safety Standard 141 and increases crash risk. Dealers will update AVAS software free of charge. Owner notification began August 1, 2025.
- Fuse box replacement. Recall 25V255000 covers 443 vehicles with incorrect fuse boxes installed during prior recall repairs. This may cause loss of drive power, restraint system failures, or fire risk. Dealers will inspect and replace fuse boxes at no cost. Owner notifications were sent June 6, 2025.
Owners affected by repeated repairs or unresolved safety recalls should consider their rights under state lemon laws. Legal assistance may help navigate potential warranty or defect resolution issues related to safety or powertrain concerns.
2023 MERCEDES-BENZ EQS 580 4MATIC Summary
2023
Model Year
1
Total Complaints
2
Total Recalls
537
Vehicles Affected
Recalls
2023 MERCEDES-BENZ EQS 580 4MATIC
443 vehicles affected
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
2023 MERCEDES-BENZ EQS 580 4MATIC
94 vehicles affected
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Complaints
2023 MERCEDES-BENZ EQS 580 4MATIC
ID: 2087456UNKNOWN OR OTHER
The sunroof shattered and before that the eye brow shattered, as well. No hits to the glass. With the sunroof I wasn’t even on a highway.