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2025 MERCEDES-BENZ EQE SUV 350 4MATIC Complaints and Recall Information

The 2025 MERCEDES-BENZ EQE SUV 350 4MATIC has 0 complaints and 22 recalls filed with NHTSA. Owners most frequently report issues related to system alerts and battery management based on recall data. No direct complaints from owners have been registered at this time.

The vehicle has multiple recalls affecting various systems. These include warnings for pedestrian alerts and battery software management. The recalls primarily address software defects that may impact vehicle safety and operation.

Recalls
  • Acoustic Vehicle Alerting System. NHTSA recall 25V366000 affects 94 vehicles. The AVAS software may produce an incorrect external pedestrian alert sound while reversing, failing to meet Federal Motor Vehicle Safety Standard 141 requirements. This defect could prevent pedestrians from being adequately warned, increasing crash risk. Dealers will update the AVAS software free of charge; owner notifications were mailed August 1, 2025.
  • Battery Management System Software. NHTSA recall 24V372000 covers 14,912 vehicles including the 2025 EQE SUV 350 4MATIC. The BMS software may cause the high-voltage battery to shut down, resulting in a sudden loss of drive power. This condition raises the risk of a crash. Dealers will update the BMS software at no cost to owners. Notifications were sent July 5, 2024.

Owners confronting repeated repairs or unresolved safety recalls may have rights under their state’s lemon law. It is advisable to document all repair attempts and correspondence with the manufacturer or dealers for potential legal review.

2025 MERCEDES-BENZ EQE SUV 350 4MATIC Summary

2025

Model Year

0

Total Complaints

2

Total Recalls

15006

Vehicles Affected

Recalls

2025 MERCEDES-BENZ EQE SUV 350 4MATIC

94 vehicles affected

25V366000

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

2025 MERCEDES-BENZ EQE SUV 350 4MATIC

14912 vehicles affected

24V372000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

Complaints

No complaints found.