2024 MERCEDES-BENZ EQE SUV 350 4MATIC Complaints and Recall Information
The 2024 MERCEDES-BENZ EQE SUV 350 4MATIC has 0 complaints and 22 recalls filed with NHTSA. Owners most frequently report issues related to software affecting vehicle systems, as reflected in the recall data. No user-submitted complaints have been documented to date.
The vehicle is subject to multiple recalls impacting various systems including pedestrian alert warnings and the battery management system. These recalls are intended to address safety defects and improve vehicle performance.
Recalls- Acoustic Vehicle Alerting System. Recall 25V366000 affects 94 vehicles. The software may cause an incorrect external pedestrian warning sound while reversing, failing to meet federal safety sound requirements. Risk involves pedestrians not being alerted to a reversing vehicle, which increases crash potential. Dealers will update the AVAS software free of charge. Owner notifications were sent August 1, 2025.
- Battery Management System Software. Recall 24V372000 involves 14,912 vehicles. The software managing the high-voltage battery can cause it to shut down suddenly, leading to loss of drive power. This failure increases crash risk. Dealers will perform a free software update to fix the issue. Owner notifications were mailed July 5, 2024.
Owners with repeated repairs, ongoing safety defects, or unresolved recalls may have rights under state lemon laws. Consulting with a consumer protection attorney could provide guidance on potential remedies.
2024 MERCEDES-BENZ EQE SUV 350 4MATIC Summary
2024
Model Year
0
Total Complaints
2
Total Recalls
15006
Vehicles Affected
Recalls
2024 MERCEDES-BENZ EQE SUV 350 4MATIC
94 vehicles affected
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
2024 MERCEDES-BENZ EQE SUV 350 4MATIC
14912 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Risk: A sudden loss of drive power increases the risk of a crash.
Complaints
No complaints found.