2023 MERCEDES-BENZ EQB 250 Complaints and Recall Information
The 2023 MERCEDES-BENZ EQB 250 has 1 complaint and 4 recalls filed with NHTSA. Owners report sudden loss of power while driving without warning lights. One owner was advised to charge the battery to restore function after the vehicle failed to respond at highway speed. Another incident involved the vehicle stopping unexpectedly. The recall parts for repairs have not been made available yet.
Common Issues- Unexpected power loss. Vehicle fails to respond during normal driving speeds around 65 MPH with no warning lights lit.
- Sudden stopping. Vehicle unexpectedly stops while in operation, creating potential safety risks.
- Recall repair delays. Required parts for recall repairs were unavailable, preventing timely service completion.
Four recalls affect this vehicle model targeting key electrical and propulsion system components. The recall issues focus on the high voltage battery and traction systems with associated fire risks.
Recalls- High voltage battery failure. NHTSA recall 25V050000 affects 7,362 vehicles including the 2023 EQB 250. The battery may fail internally causing a fire risk while parked or driving. The risk includes injury from potential vehicle fires. Owners are instructed to limit charging to 80% battery capacity until dealers update the battery management system software free of charge. Owner notification letters were sent on May 22, 2025.
Owners facing repeated repairs or unresolved recall problems involving safety defects may have protections under lemon law provisions in their state. Legal consultation could help determine potential rights and remedies.
2023 MERCEDES-BENZ EQB 250 Summary
2023
Model Year
1
Total Complaints
1
Total Recalls
7362
Vehicles Affected
Recalls
2023 MERCEDES-BENZ EQB 250
7362 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Complaints
2023 MERCEDES-BENZ EQB 250
ID: 2079156ELECTRICAL SYSTEM
The contact owns a 2023 Mercedes-Benz EQB 250. The contact received notification of NHTSA Campaign Number: 25V050000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH, the vehicle failed to respond as intended. There were no warning lights illuminated. The contact contacted the dealer; however, the vehicle was not taken to the dealer. The vehicle was not diagnosed. The dealer informed the contact to charge the battery and the vehicle started working properly. On a separate occasion, the vehicle stopped unintendedly. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.