2016 MERCEDES-BENZ E350 Complaints and Recall Information
The 2016 MERCEDES-BENZ E350 has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues related to equipment malfunctions addressed by recalls, but no direct complaints have been submitted regarding performance or defects.
There are 6 recalls affecting multiple systems on the 2016 MERCEDES-BENZ E350. These recalls involve engine compartment components, steering, communication software, and air bag systems.
Recalls- Engine compartment seal. NHTSA recall 15V505000 affects 209 vehicles due to a damaged steel cable securing the rubber seal in the engine compartment. The seal may stick to the hood and fall into the engine bay, increasing fire risk. Dealers will replace the seal free of charge.
- Electric power steering. Recall 16V899000 involves 70 vehicles with potential soldering faults in the steering control unit. Loss of power steering assist raises crash risk and may increase fire risk even when parked. Replacement of the control unit is required.
- Emergency call system software. Recall 19V787000 covers 24,226 vehicles with a software defect causing incorrect date and time transmission for the emergency call system. This may delay responders by providing inaccurate location data. A remote software update or dealer installation addresses the issue.
- Driver air bag deployment. Recall 17V627000 affects 495,290 vehicles due to insufficient grounding that may cause unexpected air bag deployment if electrostatic discharge occurs. This defect raises injury and crash risks. Dealers will add proper grounding free of charge.
- Air bag control software. Recall 17V177000 impacts 51 vehicles with incorrect software potentially preventing proper air bag deployment during a crash. Software updates are required to fix the defect and reduce injury risk.
- Frontal air bag sensor/control module. This issue shares the 17V177000 recall number and affects the same 51 vehicles. Incorrect software in the sensor/control module may prevent air bags from deploying as intended, increasing injury risk. Dealers will update the software at no cost.
Owners with repeated repairs, unresolved recall notifications, or safety defects may want to explore their rights under state lemon laws. Consulting with a consumer protection attorney specializing in vehicle defects can provide guidance regarding potential claims.
2016 MERCEDES-BENZ E350 Summary
2016
Model Year
0
Total Complaints
5
Total Recalls
519846
Vehicles Affected
Recalls
2016 MERCEDES-BENZ E350
24226 vehicles affected
COMMUNICATION
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
2016 MERCEDES-BENZ E350
51 vehicles affected
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
2016 MERCEDES-BENZ E350
495290 vehicles affected
AIR BAGS:FRONTAL
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
2016 MERCEDES-BENZ E350
70 vehicles affected
STEERING:ELECTRIC POWER ASSIST SYSTEM
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
2016 MERCEDES-BENZ E350
209 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Complaints
No complaints found.