2017 MERCEDES-BENZ E300

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

COMMUNICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Risk: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

EXTERIOR LIGHTING:HEADLIGHTS

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: An insufficiently illuminated roadway may increase the risk of a crash.

EXTERIOR LIGHTING:HEADLIGHTS

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.

Risk: If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.

Risk: If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, E300 4Matic, and E43 AMG vehicles. The front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.

Risk: If the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.

Risk: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Mercedes-Benz USA LLC, (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: In the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.

ENGINE AND ENGINE COOLING:ENGINE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

Risk: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

Risk: If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Risk: Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

Risk: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.

Risk: If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.

ENGINE AND ENGINE COOLING

See attached document for complaint.

WHEELS

I am writing to formally lodge a complaint regarding serious and repeated issues with my 2017 Mercedes-Benz E300, purchased and serviced exclusively by authorized Mercedes-Benz dealerships. 1. Repeated OEM Run-Flat Tire Failures Within the past two years, I have been forced to replace nine OEM run-flat tires, including:    •   3 replacements at Mercedes-Benz of Tysons Corner, VA    •   2 replacements at Goodyear Tires, Cattlemen Rd., Sarasota, FL    •   4 additional replacements at certified service centers These failures occur under normal driving conditions, often without visible punctures or road hazards, and at safe speeds. Each tire replacement costs approximately $550, plus towing, diagnostic fees, and rental car costs. The financial and safety burdens are substantial, and this level of tire failure is not normal for any vehicle—particularly a low-mileage, luxury sedan. 2. Electrical/Dashboard Recording Malfunction My dashboard service history fails to record service visits, even when performed at Mercedes-Benz dealerships. This is deeply concerning as it compromises vehicle resale value, warranty tracking, and transparency of maintenance records. Despite multiple visits and attempts by service centers, the issue persists without resolution. 3. Financial Impact and Brand Reputation The total cost of repeated tire replacements and unresolved electrical issues has reached several thousand dollars, despite my vehicle having relatively low mileage and receiving all recommended service at authorized dealers. This experience is completely inconsistent with the quality and reliability promised by the Mercedes-Benz brand. I am requesting the following:    •   Full investigation into the defect rate of OEM run-flat tires on the 2017 E-Class models    •   Immediate inspection and repair of the dashboard/electrical recording issue at no cost to me    •   Reimbursement for tire-related costs and associated expenses incurred due to repeated failures.

ELECTRICAL SYSTEM

I am writing to formally lodge a complaint regarding serious and repeated issues with my 2017 Mercedes-Benz E300, purchased and serviced exclusively by authorized Mercedes-Benz dealerships. 1. Repeated OEM Run-Flat Tire Failures Within the past two years, I have been forced to replace nine OEM run-flat tires, including:    •   3 replacements at Mercedes-Benz of Tysons Corner, VA    •   2 replacements at Goodyear Tires, Cattlemen Rd., Sarasota, FL    •   4 additional replacements at certified service centers These failures occur under normal driving conditions, often without visible punctures or road hazards, and at safe speeds. Each tire replacement costs approximately $550, plus towing, diagnostic fees, and rental car costs. The financial and safety burdens are substantial, and this level of tire failure is not normal for any vehicle—particularly a low-mileage, luxury sedan. 2. Electrical/Dashboard Recording Malfunction My dashboard service history fails to record service visits, even when performed at Mercedes-Benz dealerships. This is deeply concerning as it compromises vehicle resale value, warranty tracking, and transparency of maintenance records. Despite multiple visits and attempts by service centers, the issue persists without resolution. 3. Financial Impact and Brand Reputation The total cost of repeated tire replacements and unresolved electrical issues has reached several thousand dollars, despite my vehicle having relatively low mileage and receiving all recommended service at authorized dealers. This experience is completely inconsistent with the quality and reliability promised by the Mercedes-Benz brand. I am requesting the following:    •   Full investigation into the defect rate of OEM run-flat tires on the 2017 E-Class models    •   Immediate inspection and repair of the dashboard/electrical recording issue at no cost to me    •   Reimbursement for tire-related costs and associated expenses incurred due to repeated failures.

POWER TRAIN

The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving approximately 40 MPH, the accelerator pedal was depressed; however, the vehicle hesitated before shifting to a higher gear. The contact stated that the transmission was also slipping out of gear, and the vehicle shifted into LIMP Mode. The contact stated that several unknown warning lights were illuminated. The contact stated that the transmission was not shifting above second gear. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the transmission control module (TCM) had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V078000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 100,000.

ENGINE

Mercedes-Benz E300 is affected by a Transmission Control Module (TCM) recall, you might notice these symptoms: - Delayed or rough shifting: The transmission may hesitate or struggle to change gears. - Slipping gears: The car might unexpectedly shift out of gear or fail to stay in the correct gear. - Unresponsive transmission: You may experience difficulty accelerating or feel like the car is stuck in a lower gear. - Warning lights: The check engine or transmission warning light may illuminate on the dashboard. - Limp mode activation: The vehicle may enter a fail-safe mode, restricting speed and performance to prevent further damage.

POWER TRAIN

Mercedes-Benz E300 is affected by a Transmission Control Module (TCM) recall, you might notice these symptoms: - Delayed or rough shifting: The transmission may hesitate or struggle to change gears. - Slipping gears: The car might unexpectedly shift out of gear or fail to stay in the correct gear. - Unresponsive transmission: You may experience difficulty accelerating or feel like the car is stuck in a lower gear. - Warning lights: The check engine or transmission warning light may illuminate on the dashboard. - Limp mode activation: The vehicle may enter a fail-safe mode, restricting speed and performance to prevent further damage.

ELECTRICAL SYSTEM

When using Map apps through CarPlay, I’ve noticed two consistent problems: Inaccurate Vehicle Speed: The carplay speedometor does not match the the actual speedometer of the vehicle, which seems always 1.6 times higher than the actual(seems to be the metric confusion from mph to kmh). GPS Drift: The location shown on the map is frequently ahead of my actual position, which causes navigation directions (especially turns and exits) to be slightly mistimed. However, when the speedometer is correct, the GPS drift issue would disappear automatically. So I assume that these two issues are correlated. These issues can be confusing and potentially unsafe while driving. I’ve tested other navigation apps on CarPlay and found they do exhibit the same behavior, so I suspect the issue may be general to Mercedes E300 and probably other vehicles. I did a bit of research and found it to be a common issue of Mercedes E300 2017. Please see attached link for the threads from MB forum. https://mbworld.org/forums/gls-class-x167/843643-wrong-speed-limit-detected.html Thank you for your assistance, and I look forward to your reply. Best regards

UNKNOWN OR OTHER

A warning saying Front Right Malfunction Service Required. I took my vehicle to a mercedes dealership to have my vehicle inspected. I was told that the Airbag seat cushion/weight sensing control unit all needed to be repaired/fixed. I have an extended warranty but this was not covered. I was told my Airbag might not be deployed if I was involved in an accident and someone was in my front passenger seat. "No one should ride in the front passenger seat until this situation is taken care of." I feel strongly that this should have been covered, plus it should've been a recall on this. It's a real safety issue!!! This need to be on the recall list for all mercedes or other vehicles with this particular issue.

AIR BAGS

A warning saying Front Right Malfunction Service Required. I took my vehicle to a mercedes dealership to have my vehicle inspected. I was told that the Airbag seat cushion/weight sensing control unit all needed to be repaired/fixed. I have an extended warranty but this was not covered. I was told my Airbag might not be deployed if I was involved in an accident and someone was in my front passenger seat. "No one should ride in the front passenger seat until this situation is taken care of." I feel strongly that this should have been covered, plus it should've been a recall on this. It's a real safety issue!!! This need to be on the recall list for all mercedes or other vehicles with this particular issue.

EXTERIOR LIGHTING

The instrument panel that displays the digital speed, warning lights, etc. went black suddenly when turning on the car. It came back on suddenly while driving on the highway but after the car was turned off and restarted, the instrument panel has remained black. This is a huge safety issue as there is no warning light indicators, merging lanes does not signal if another car is present, among many other concerns. The vehicle has been inspected by mechanic. There was no warning indicators that instrument panel would go black suddenly. It happened in February 2025.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The automatic breaking assist is malfunctioning most of the time it just gives me a warning on the dash that it is limited a few times it has bumped the brakes briefly like it was sensing something in front of the car the perimeter sensors are malfunctioning as well like it’s sensing something all around the car very close then those sensors completely shut off and don’t work again until the car is shut off and started again

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the gear shifter failed to shift into the drive as intended. In addition, the contact stated that when the gear shifter was shifted into drive after several attempts, the gear shifter shifted to drive three instead of drive one. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a transmission control module and a shift-level module failure. The contact was informed that the transmission control module and shift level module needed to be replaced. The vehicle was not repaired. In addition, the contact stated that when the failure had started, the transmission slipped, and the gear shifter independently shifted into neutral. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 43,000.

POWER TRAIN

The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the gear shifter failed to shift into the drive as intended. In addition, the contact stated that when the gear shifter was shifted into drive after several attempts, the gear shifter shifted to drive three instead of drive one. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a transmission control module and a shift-level module failure. The contact was informed that the transmission control module and shift level module needed to be replaced. The vehicle was not repaired. In addition, the contact stated that when the failure had started, the transmission slipped, and the gear shifter independently shifted into neutral. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 43,000.

ENGINE

P052E code. my car is only have 18455 mileage.

POWER TRAIN

Crankcase ventilation system has failed. Spending $1700 because Mercedes won’t fix it because it’s a known issue and requires a lot of work. They left my car sitting in their parking lot for a week. I have the screen shots to prove it.

STEERING

While getting in to start my vehicle I got a message code on my screen saying Steering Malfunction, Increased Physical Effort. I contacted Mercedes USA and was told they had a recall on my vehicle which is a 2017 E300 Mercedes Benz. The recall effected vehicles made from July 29,2016 - February 14-2017. My vehicle was within this range being as though it was produced in 08/16. My car only has around 20k miles, basically a new vehicle inside and out. Even though my vin # is not showing as being part of this recall, I'm having the exact same issue and would like my vin# to be included. Thanks kindly.

FUEL/PROPULSION SYSTEM

Very strong gas smell coming from car especially in cool weather temperatures. The smell disappears when the car runs for a while but it’s terrible on cold starts. High or low pressure fuel line is the cause of it. Smell would disappear before reaching shops for diagnosis. Many other owners of same exact model experiences this as well.

UNKNOWN OR OTHER

Smell of Gas coming from the the fuel line, and the radio changes stations on its own

FUEL/PROPULSION SYSTEM

Smell of Gas coming from the the fuel line, and the radio changes stations on its own