2019 MERCEDES-BENZ E 450

TIRES

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 Cabriolet, E 400 Coupe, 2019 E 450 Cabriolet, and E 450 Coupe vehicles. The tires were incorrectly marked with the wrong maximum inflation pressure and may not meet the strength requirements for the stated pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."

Risk: Tires inflated to an incorrect maximum pressure may have insufficient strength, allowing the tires to fail and increasing the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Risk: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

SEAT BELTS

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

Risk: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

STRUCTURE:BODY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.

Risk: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.

Risk: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

STEERING:RACK AND PINION:RACK

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Risk: A car that cannot be properly steered has an increased risk of a crash.

SEAT BELTS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.

Risk: If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.

Risk: An engine stall can increase the risk of a crash.

POWER TRAIN

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is 1 week after me receiving the car back for the same issue. This was the 2nd occurrence of this and when I dropped it off at the dealer they had it for 2 weeks and they “fixed” the issue. There is obviously something wrong with the car and has several problems.

ELECTRICAL SYSTEM

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is 1 week after me receiving the car back for the same issue. This was the 2nd occurrence of this and when I dropped it off at the dealer they had it for 2 weeks and they “fixed” the issue. There is obviously something wrong with the car and has several problems.

ENGINE

I was driving about 30 mph and getting on to the highway. Once I got on a beep came on from the car and every single warning light came on the car. Check engine all warnings including emergency brake collision warning the list goes on and on. I immediately got off the highway and once I got to a complete stop the car was barely accelerating. I wasn’t able to shift gears from drive I was stuck in drive. Couldn’t park the car reverse or anything. I had to turn the car off. The car didn’t turn on and then after 5 minutes it turned back on. This is 1 week after me receiving the car back for the same issue. This was the 2nd occurrence of this and when I dropped it off at the dealer they had it for 2 weeks and they “fixed” the issue. There is obviously something wrong with the car and has several problems.

POWER TRAIN

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle was repossessed, I reported the issue to the dealership and requested inspection. However, I was not provided a definitive diagnosis or service record confirming evaluation or remediation. The vehicle was subsequently remotely disabled without proper notice or opportunity to repair, placing me at risk by stranding me in an unsafe location without functional transportation. This vehicle may have also been equipped with over-the-air control features or aftermarket immobilizers unknown to me at the time of financing. To date, I have not been able to inspect the system because the vehicle was taken from my possession under a disputed contract. I believe the problem has not been properly addressed or documented by Mercedes-Benz, and the vehicle is not currently available for inspection as it remains in the control of the finance company. Prior to this incident, no physical warning lamps were persistent, though the vehicle intermittently displayed electronic system errors, especially during startup or inclement weather. This complaint is being submitted due to serious concerns about vehicle safety, electronic control vulnerabilities, and potential manufacturer negligence. I request that NHTSA initiate a review of the E-Class E450A systems involved in driver assistance, electrical integration, and potential remote immobilization tied to finance enforcement.

VEHICLE SPEED CONTROL

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle was repossessed, I reported the issue to the dealership and requested inspection. However, I was not provided a definitive diagnosis or service record confirming evaluation or remediation. The vehicle was subsequently remotely disabled without proper notice or opportunity to repair, placing me at risk by stranding me in an unsafe location without functional transportation. This vehicle may have also been equipped with over-the-air control features or aftermarket immobilizers unknown to me at the time of financing. To date, I have not been able to inspect the system because the vehicle was taken from my possession under a disputed contract. I believe the problem has not been properly addressed or documented by Mercedes-Benz, and the vehicle is not currently available for inspection as it remains in the control of the finance company. Prior to this incident, no physical warning lamps were persistent, though the vehicle intermittently displayed electronic system errors, especially during startup or inclement weather. This complaint is being submitted due to serious concerns about vehicle safety, electronic control vulnerabilities, and potential manufacturer negligence. I request that NHTSA initiate a review of the E-Class E450A systems involved in driver assistance, electrical integration, and potential remote immobilization tied to finance enforcement.

ELECTRICAL SYSTEM

The primary failure involved the electrical system and speed control, which posed a significant safety risk to myself and other drivers. The issue first presented itself when I noticed intermittent warning lights and error messages flashing on the dashboard, including indicators for the electronic stability program (ESP), steering assist, and lane tracking features. These malfunctions created erratic driving conditions, including unexpected acceleration delays and inconsistent cruise control behavior. Approximately one week before the vehicle was repossessed, I reported the issue to the dealership and requested inspection. However, I was not provided a definitive diagnosis or service record confirming evaluation or remediation. The vehicle was subsequently remotely disabled without proper notice or opportunity to repair, placing me at risk by stranding me in an unsafe location without functional transportation. This vehicle may have also been equipped with over-the-air control features or aftermarket immobilizers unknown to me at the time of financing. To date, I have not been able to inspect the system because the vehicle was taken from my possession under a disputed contract. I believe the problem has not been properly addressed or documented by Mercedes-Benz, and the vehicle is not currently available for inspection as it remains in the control of the finance company. Prior to this incident, no physical warning lamps were persistent, though the vehicle intermittently displayed electronic system errors, especially during startup or inclement weather. This complaint is being submitted due to serious concerns about vehicle safety, electronic control vulnerabilities, and potential manufacturer negligence. I request that NHTSA initiate a review of the E-Class E450A systems involved in driver assistance, electrical integration, and potential remote immobilization tied to finance enforcement.