2014 MERCEDES-BENZ CLA250 Complaints and Recall Information
The 2014 MERCEDES-BENZ CLA250 has 4 complaints and 16 recalls filed with NHTSA. Owners most frequently report issues related to check engine codes requiring PCV valve replacement, as well as concerns about rusting of the rear subframe which has led to a control arm failure in at least one case. Safety warnings or malfunction indicators are not always present prior to these failures.
Common Issues- PCV valve failure. Multiple complaints involved check engine code p052e indicating the need for the crankcase ventilation (PCV) valve replacement.
- Rear subframe rust. One owner reported the rear subframe severely rusted from the inside out, causing a control arm to break off and loss of vehicle control at 30 MPH.
There are 16 recalls impacting this model, covering a variety of components and systems including airbags, electrical wiring, roof structure, brake system fittings, and communication modules. Many of these recalls address safety-related defects with free repairs available.
Recalls- Passenger fuse box (15V426000). 43 vehicles affected by fuses incorrectly installed in the passenger side interior fuse boxes. This can cause loss of electrical contact impacting the front passenger seat occupancy system, passenger air bag indicator, instrument cluster, and windshield wipers. Increased risk of injury and crashes possible. Dealers inspect and replace fuse boxes if needed. Recall began August 18, 2015.
- Front roof panel bonding (23V854000). 2,976 vehicles recalled due to front roof panel potentially detaching from the vehicle after a prior repair. Detachment can create a road hazard increasing crash risk. Dealers replace the roof panel free of charge. Notification letters mailed starting March 22, 2024.
- Front roof panel bonding expansion (21V197000). 15,096 vehicles recalled for the same roof panel bonding adhesive defect affecting panoramic sunroof models from 2014-2020. Replacement of front panel with new adhesive free of charge. Notification letters sent in 2021.
- Brake booster vacuum fitting (16V901000). 10 vehicles with a fitting that may break causing increased brake pedal force needed. Owners receive free replacement of the connector fitting. Recall began July 21, 2017.
- Emergency call software (19V787000). 24,226 vehicles affected by software faults causing inaccurate date and time for emergency call system, potentially delaying emergency response. Owners receive free software update OTA or at dealers. Recall began December 23, 2019.
- Driver air bag deployment (17V627000). Over 495,000 vehicles, including this model, recalled for risk of unintended driver air bag deployment caused by insufficient grounding and a broken clockspring. Dealers perform grounding improvements free of charge. Recall began December 6, 2017.
Owners dealing with repeated repairs, safety system failures, or unresolved recall issues may have rights under their state’s lemon law. Consulting with a consumer protection attorney may help clarify those rights and available options.
2014 MERCEDES-BENZ CLA250 Summary
2014
Model Year
4
Total Complaints
6
Total Recalls
537641
Vehicles Affected
Recalls
2014 MERCEDES-BENZ CLA250
2976 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
2014 MERCEDES-BENZ CLA250
15096 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
2014 MERCEDES-BENZ CLA250
24226 vehicles affected
COMMUNICATION
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
2014 MERCEDES-BENZ CLA250
495290 vehicles affected
AIR BAGS:FRONTAL
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
2014 MERCEDES-BENZ CLA250
10 vehicles affected
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines. The affected vehicles have a fitting that connects the vacuum line to the brake booster which may break causing increased forced to be needed to apply the brakes.
Risk: If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash.
2014 MERCEDES-BENZ CLA250
43 vehicles affected
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to September 25, 2014. The affected vehicles have fuses that may have been incorrectly installed in the passenger side interior fuse boxes.
Risk: If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument cluster and the windshield wipers. Should the function of the front passenger seat occupancy recognition system or the passenger side airbag indicator lamp be affected, the risk of injury for passengers in the event of a crash would be increased. Should the function of the instrument cluster and the windshield wipers be affected, the risk of a crash would be increased.
Complaints
2014 MERCEDES-BENZ CLA250
ID: 2068518STRUCTURE
The contact owns a 2014 Mercedes-Benz CLA250. The contact stated while driving 30 MPH, the contact briefly lost control of the vehicle, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection, the contact observed excessive rust underneath the rear subframe. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Extended Warranty–Rear Subframe Damage Code: 35441 47. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
2014 MERCEDES-BENZ CLA250
ID: 2068052UNKNOWN OR OTHER
my rear subframe rusted from the inside out and due to the rust my control arm broke off
2014 MERCEDES-BENZ CLA250
ID: 2059986ENGINE
Check engine code p052e - PCV valve replacement (Crankcase Ventilation valve) - common issue on car and known recall for other models
2014 MERCEDES-BENZ CLA250
ID: 2059985FUEL/PROPULSION SYSTEM
Check engine code p052e - PCV valve replacement (Crankcase Ventilation valve) - common issue on car and known recall for other models