MERCEDES-BENZ CLA 250

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Risk: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

Risk: A sudden loss of power steering assist can increase the risk of a crash.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

COMMUNICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

ENGINE

P052E Check Engine light on. Same part is defective on other models that use the same parts. My car is not included in the recall.

ELECTRICAL SYSTEM

The panoramic sunroof opens and closes but will not shut completely in the back. When calling around for a quote mechanics were aware of the issue occurring with this specific make model and class of vehicle.

UNKNOWN OR OTHER

When you start off at a slow speed, the rear end of the car starts making a knocking noise. We had it inspected by Mercedes-Benz and they said that it is the rear differential.

UNKNOWN OR OTHER

I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor quality of the glass that is used for the sunroof. I am shocked there is no safety film in that glass to prevent it from shattering. This was a terrible experience- I expected more from a Mercedes. I’m horrified this can happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

when reversing, the central display shows backup camera for a couple seconds before turning to a black screen and a message saying the rearview camera is not working properly

FUEL/PROPULSION SYSTEM

Crank venting system. Wheel looses power. Oil us getting into sensors.

EXTERIOR LIGHTING

the seal around my driver side rear light is not sealed correctly there is water precipitation in my lamp

STEERING

My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to work as well!

AIR BAGS

My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to work as well!