2008 MERCEDES BENZ C300 Complaints and Recall Information

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.

Risk: Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.

Risk: The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Mercedes-Benz C300. The contact stated that while depressing the brake pedal, attempting to stop, the vehicle failed to respond as intended and causing the contact to drive through a stop sign, then merge onto the interstate independently. The driver's side rear tire was leaking brake fluid. The check brake system warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed that the brake line was corroded. The vehicle was repaired under warranty for the subframe prior to the failure; however, the brake lines were not covered and needed replacement. The vehicle was then towed to an independent mechanic where the brake lines were pending replacement; however, the mechanic was waiting for parts. The manufacturer was notified of the failure and offered no assistance. The approximate failure mileage was 164,000.

ELECTRICAL SYSTEM

The contact owns a 2008 Mercedes-Benz C300. The contact stated while at the car wash and attempting to wash the vehicle, there was popping sound coming from the vehicle, and the contact saw smoke coming from the speakers and called the Fire Department however, no damages were found. The vehicle was taken to the residence and an independent mechanic inspected the vehicle but found no issues with the vehicle. The trunk was opened, and the contact became aware of water inside the taillight housings. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

EXTERIOR LIGHTING

The contact owns a 2008 Mercedes-Benz C300. The contact stated while at the car wash and attempting to wash the vehicle, there was popping sound coming from the vehicle, and the contact saw smoke coming from the speakers and called the Fire Department however, no damages were found. The vehicle was taken to the residence and an independent mechanic inspected the vehicle but found no issues with the vehicle. The trunk was opened, and the contact became aware of water inside the taillight housings. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

SERVICE BRAKES

Certified Mercedes dealership confirmed that the subframe of my 2008 C300 is rusted and needs to be replaced which is under warranty. However, they are unwilling and do not acknowledge that the brake lines are also rusted and need to be replaced which is CAUSED by the rusted subframe. I first consulted my local mechanic shop who specializes in Mercedes repairs, and he told me about the issues of the corroding subframe and the rested brake lines. He also mentioned that he has helped and directed many Mercedes owners to call Mercedes customer service to voice my concerns as well as confirm the warranty of the subframe.

ELECTRICAL SYSTEM

The contact owns a 2008 Mercedes-Benz C300. The contact stated that upon turning off the vehicle, there was an abnormal clicking sound coming from the vehicle. There was no warning light illuminated. The contact stated that the following day, the vehicle failed to start after several attempts and required a jumpstart. The contact replaced the battery; however, the failure persisted. The contact disconnected the battery to prevent the battery from draining. The dealer and the manufacturer were not yet notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.

ENGINE AND ENGINE COOLING

The contact owns a 2008 Mercedes-Benz C300. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle slowed down independently and lost automotive power. The contact stated that the vehicle remained in the intersection while awaiting tow services. The contact stated that her boyfriend and son helped to push the vehicle to the right side of the roadway. The contact smelled a burning odor but was unsure where the odor was coming from. No warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was towed to an independent mechanic where it was diagnosed that the ECU was damaged and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 24V704000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2008 Mercedes Benz C300. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 125,985, and at the time of registration, it was discovered that the mileage was 128,917.

STEERING

On [XXX] the car refused to start due to the electronic steering lock failure. The car was towed to the nearest Mercedes Benz Dealer at Stevens Creek Blvd, San Jose CA 95129. An inspection was done and Mercedes Benz wanted $3457.66 to replace the Steering Lock. This item is a recall item in other years of the C300 Mercedes Benz. Google shows: Mercedes-Benz has issued a recall for the Mercedes- Benz C-Class models, including the C300, due to potential steering lock issues. The recall specifically affects 2015- 2016 C300 models, as well as other C-Class variations like the 2017-2019 C300 Cabrio and Coupe. The recall is due to a potential problem with the Electronic Steering Lock (ESL) module, which is responsible for locking and unlocking the steering wheel. A faulty ESL module can prevent the steering wheel from unlocking, causing the vehicle to be unable to start. We feel that the recall should also apply to the C300 2008 model as it is exactly the same issue and completely incapacitates the car and is a danger to the public as involves the electronic steering. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EXTERIOR LIGHTING

The vehicle has been loosing power during driving. Acceleration will die, then power will return. In addition exterior lighting will also malfunction or not work. As well ans other items associate with power or the unit that controls the power of those items After taking the vehicle in multiple times we had been told and looked up about the recall. Multiple are in place but the recall regarding the electrical/ power train / lighting r/t units in place and this recall sounds spot on with issues the vehicle is having .

POWER TRAIN

The vehicle has been loosing power during driving. Acceleration will die, then power will return. In addition exterior lighting will also malfunction or not work. As well ans other items associate with power or the unit that controls the power of those items After taking the vehicle in multiple times we had been told and looked up about the recall. Multiple are in place but the recall regarding the electrical/ power train / lighting r/t units in place and this recall sounds spot on with issues the vehicle is having .

ELECTRICAL SYSTEM

The vehicle has been loosing power during driving. Acceleration will die, then power will return. In addition exterior lighting will also malfunction or not work. As well ans other items associate with power or the unit that controls the power of those items After taking the vehicle in multiple times we had been told and looked up about the recall. Multiple are in place but the recall regarding the electrical/ power train / lighting r/t units in place and this recall sounds spot on with issues the vehicle is having .

ELECTRICAL SYSTEM

The contact owns a 2008 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that a message to remove the ignition key was displayed. The vehicle was driven to the residence. The contact stated that later, while starting the vehicle, the vehicle failed to start as intended. In addition, the contact stated the steering wheel had seized. The contact inspected the battery and determined there was no failure with the battery. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was requested to pay a diagnostic fee and declined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 90,000.

STEERING

The contact owns a 2008 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that a message to remove the ignition key was displayed. The vehicle was driven to the residence. The contact stated that later, while starting the vehicle, the vehicle failed to start as intended. In addition, the contact stated the steering wheel had seized. The contact inspected the battery and determined there was no failure with the battery. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was requested to pay a diagnostic fee and declined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 90,000.

ENGINE

The contact owns a 2008 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an intake manifold failure. The contact was informed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,151.