2019 MERCEDES-BENZ C 350 E Complaints and Recall Information
The 2019 MERCEDES-BENZ C 350 E has 0 complaints and 87 recalls filed with NHTSA. Owners commonly report issues related to safety and electronic systems, but no specific complaints have been recorded for this model year.
The numerous recalls involve various vehicle systems, primarily impacting electronic communication and steering components. These recalls affect large groups of vehicles and focus on safety-critical defects requiring manufacturer intervention.
Recalls- Communication module software. Recall 21V058000 affects 1,292,258 vehicles including the 2019 C 350 E. The communication module may fail to transmit accurate vehicle location during crashes, causing emergency responders to be dispatched incorrectly. The fix involves updating the software via dealer service or over-the-air update at no cost. The recall started March 12, 2021.
- Steering rack locknut. Recall 18V850000 impacts 6,373 vehicles including certain 2018-2019 C350e models. A locknut in the steering rack may break under high load, potentially causing the steering to become stuck and increasing crash risk. Dealers will replace the steering rack free of charge. The recall began August 23, 2019.
Owners dealing with repeated repairs or unresolved safety recall issues may want to review their rights under their state’s lemon law.
2019 MERCEDES-BENZ C 350 E Summary
2019
Model Year
0
Total Complaints
2
Total Recalls
1298631
Vehicles Affected
Recalls
2019 MERCEDES-BENZ C 350 E
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
2019 MERCEDES-BENZ C 350 E
6373 vehicles affected
STEERING:RACK AND PINION:RACK
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Risk: A car that cannot be properly steered has an increased risk of a crash.
Complaints
No complaints found.