2020 MERCEDES-BENZ AMG S65 Complaints and Recall Information
The 2020 MERCEDES-BENZ AMG S65 has 0 complaints and 98 recalls filed with NHTSA. Owners most frequently report issues related to system software malfunctions and communication module failures, as documented in recall data.
The vehicle is subject to numerous recalls affecting various systems. These recalls primarily involve software and communication modules that impact emergency notification functions and other electrical components.
Recalls- Communication Module Failure. NHTSA recall 22V365000 affects 242,722 vehicles including certain AMG and other Mercedes-Benz models from 2017 to 2022. An error in the SIM card software can cause mobile network connection failure, disabling the emergency call (eCall) system. This defect prevents occupants from contacting emergency services, increasing risk during accidents. The fix involves updating the communication module software via Over-the-Air (OTA) or dealer service at no cost. Owner notifications began mailing July 8, 2022, with additional phases scheduled through September 2024.
- Software Defect in Electrical System. This issue is covered under the same recall number 22V365000 and affects the same 242,722 vehicles. The software error disables the emergency call system by disrupting mobile network connections. The risk includes delayed emergency response following accidents. The corrective action is a free software update performed OTA or by dealers. The recall notification schedule matches that of the communication module defect.
Owners facing repeated repairs or unresolved safety recalls for critical systems like emergency notification may have rights under their state’s lemon law. Those experiencing persistent issues should consider consulting legal resources to understand potential remedies.
2020 MERCEDES-BENZ AMG S65 Summary
2020
Model Year
0
Total Complaints
1
Total Recalls
242722
Vehicles Affected
Recalls
2020 MERCEDES-BENZ AMG S65
242722 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Complaints
No complaints found.