2021 MERCEDES-BENZ AMG S63 Complaints and Recall Information
The 2021 MERCEDES-BENZ AMG S63 has 0 complaints and 184 recalls filed with NHTSA. Owners most frequently report issues related to software errors affecting communication and emergency call systems. No customer complaints specifically tied to this model were recorded.
A total of 184 recalls cover a variety of systems including communication modules and software updates for emergency call functions. These recalls generally affect a broad set of Mercedes-Benz vehicles from model years 2016 through 2022.
Recalls- Communication module software error. NHTSA recall 22V365000 affects 242,722 vehicles including this model. The SIM card software in the communication module may fail, disabling the emergency (eCall) system. This prevents occupants from contacting emergency services during a crash, increasing injury risk. The fix involves over-the-air or dealer software updates at no cost to owners. Owner notification began July 8, 2022, with additional mailings planned through September 2024.
- Incorrect emergency location data. Recall 21V058000 covers 1,292,258 vehicles including this model from 2016-2021. The communication module software may fail to send the correct vehicle location to emergency responders after a crash, potentially delaying help and increasing injury risk. Mercedes-Benz provides free software updates via dealers or over-the-air. The recall started March 12, 2021, with owner notifications and service available.
Owners with repeated repairs related to communications or safety system defects or unresolved recall issues may have rights under their state’s lemon law. Consulting legal counsel specializing in consumer protection may help clarify available remedies.
2021 MERCEDES-BENZ AMG S63 Summary
2021
Model Year
0
Total Complaints
2
Total Recalls
1534980
Vehicles Affected
Recalls
2021 MERCEDES-BENZ AMG S63
242722 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2021 MERCEDES-BENZ AMG S63
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Complaints
No complaints found.