2021 MERCEDES-BENZ AMG GLE53 Complaints and Recall Information
The 2021 MERCEDES-BENZ AMG GLE53 has 1 complaint and 274 recalls filed with NHTSA. Owners most frequently report issues related to electrical system wiring, particularly with engine harness wire insulation degrading prematurely, leading to internal arcing and an overheating risk that could cause fire.
Common Issues- Engine harness insulation failure. Insulation on engine wiring deteriorates within three years, causing arcing inside the insulation and increasing fire risk. The wire harness requires replacement with upgraded insulation.
There are 274 recalls for this model affecting various systems including electrical wiring, HVAC, fuel delivery, safety restraints, and structural components. The recalls address defects that could lead to fire hazards, impaired safety systems, and increased crash risks. Dealers provide free repairs or software updates as remedies.
Recalls- Electrical wiring ground connection. (NHTSA 24V207000/22V231000) About 116,020 vehicles have a potentially loose 48-Volt ground connection under the passenger seat, which may overheat and cause fire risk. Dealers will inspect and tighten connections at no charge.
- Air conditioner drain hose installation. (NHTSA 23V177000/21V288000) Approximately 61,450 vehicles exhibit incorrectly installed air conditioner drain hoses allowing water intrusion into passenger foot wells. This may corrode electrical components, disable emergency call features, prevent door unlocking, and cause engine limp-home mode. Dealers will inspect and reinstall hoses free of charge.
- Fuel pump failure. (NHTSA 23V445000) The fuel pump may shut down, causing loss of drive power. Around 143,551 vehicles are affected. Dealers will replace the fuel pump at no cost.
- Emergency call system malfunction. (NHTSA 22V365000/21V058000) Software errors in the communication module can disable the emergency call system by failing to provide correct vehicle location after a crash. Over 1.2 million vehicles are affected including this model. Software updates will be performed via dealer or over-the-air free of charge.
- Rear door window trim bars detachment. (NHTSA 22V680000) About 161,000 vehicles have rear window trim bars that may detach due to manufacturing errors, creating road hazards. Dealers will inspect and secure trims free of charge.
- Dashboard insecure attachment. (NHTSA 21V057000) Eight vehicles have dashboards not properly secured; this may impair passenger air bag inflation during a crash. Replacement dashboards will be provided free.
- Seat assembly defects. (NHTSA 21V818000) Twenty-seven vehicles have seats assembled incorrectly that may fail to restrain occupants properly; dealers will inspect and repair seats at no cost.
- Backup camera display failure. (NHTSA 21V354000) The MBUX multimedia system software may cause the rearview camera image to stay blank or the screen to reboot on startup, reducing rear visibility and increasing crash risk. Software updates will be provided free of charge.
- Electric heater wiring ground connection. (NHTSA 21V909000) Seventeen vehicles have loose ground connection bolts on the electric heater wiring in the passenger footwell, risking overheating and fire. Dealers will check and repair electrical connections for free.
- Middle seat belt buckle malfunction. (NHTSA 20V671000) The middle seat belt buckle can get pushed below the seat cushion, making it unusable and increasing injury risk. Dealers will secure the buckle free of charge.
- LED headlight misadjustment. (NHTSA 21V509000) Approximately 1,467 vehicles have LED headlights adjusted incorrectly during repair, reducing visibility and increasing crash risk. Headlights will be replaced at no cost.
- Rear window bonding failure. (NHTSA 21V832000) Twenty-three vehicles have rear windows that may detach from the tailgate, risking road debris hazards. Dealers will replace affected rear windows free of charge.
- Instrument cluster illumination failure. (NHTSA 20V089000) About 2,101 vehicles experience instrument cluster software malfunction causing interior switch illumination to deactivate when hazard lights are on and ignition off. Dealers will update software at no charge.
Owners facing repeated repairs or unresolved defects related to electrical wiring, fire risks, or safety systems in the 2021 AMG GLE53 may have rights under their state’s lemon law. Consulting a consumer protection attorney experienced in lemon law is recommended for those dealing with persistent issues or recall compliance problems.
2021 MERCEDES-BENZ AMG GLE53 Summary
2021
Model Year
1
Total Complaints
16
Total Recalls
2446798
Vehicles Affected
Recalls
2021 MERCEDES-BENZ AMG GLE53
116020 vehicles affected
ELECTRICAL SYSTEM:WIRING
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Risk: An overheated ground connection can increase the risk of a fire.
2021 MERCEDES-BENZ AMG GLE53
61450 vehicles affected
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
2021 MERCEDES-BENZ AMG GLE53
143551 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
2021 MERCEDES-BENZ AMG GLE53
21306 vehicles affected
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Risk: An overheated electrical cable can increase the risk of a fire.
2021 MERCEDES-BENZ AMG GLE53
161000 vehicles affected
STRUCTURE:BODY
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
2021 MERCEDES-BENZ AMG GLE53
242722 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2021 MERCEDES-BENZ AMG GLE53
8 vehicles affected
STRUCTURE:INTERIOR PANELS:DASHBOARD
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
Risk: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
2021 MERCEDES-BENZ AMG GLE53
343191 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
2021 MERCEDES-BENZ AMG GLE53
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
2021 MERCEDES-BENZ AMG GLE53
17 vehicles affected
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened.
Risk: Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire.
2021 MERCEDES-BENZ AMG GLE53
27 vehicles affected
SEATS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Risk: Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
2021 MERCEDES-BENZ AMG GLE53
6331 vehicles affected
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk: Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
2021 MERCEDES-BENZ AMG GLE53
23 vehicles affected
VISIBILITY:GLASS, SIDE/REAR
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Risk: Detached rear glass can become a road hazard, increasing the risk of a crash.
2021 MERCEDES-BENZ AMG GLE53
1467 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
2021 MERCEDES-BENZ AMG GLE53
55326 vehicles affected
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.
Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.
2021 MERCEDES-BENZ AMG GLE53
2101 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Complaints
2021 MERCEDES-BENZ AMG GLE53
ID: 2069812ELECTRICAL SYSTEM
Engine harness wires insulation is falling apart very early after 3 years. It’s causing arching inside the insulation. Issues is from overheating and can cause a fire. Isolation needs to be upgraded and wire harness needs replaced.