2020 MERCEDES-BENZ AMG E63 Complaints and Recall Information
The 2020 MERCEDES-BENZ AMG E63 has 0 complaints and 184 recalls filed with NHTSA. Owners most frequently report issues related to the vehicle’s emergency communication and software systems in the recalls data. No direct owner complaints have been recorded.
There are 184 recalls affecting various vehicle systems, predominantly involving the communication and electrical software components. These recalls address defects that impact the vehicle’s emergency call functions and associated software reliability across multiple model years.
Recalls- Communication module software. Recall 22V365000 affects 242,722 vehicles including the 2020 AMG E63. An error in the SIM card software can cause a mobile network failure disabling the emergency call (eCall) system. The risk includes inability to contact emergency services, potentially delaying response and increasing injury risk. Repairs involve a free Over-the-Air (OTA) software update or dealer intervention. Owner notifications began in July 2022 and continue through 2024.
- Emergency call system location error. Recall 21V058000 covers 1,292,258 vehicles from 2016 to 2021 model years, including the AMG E63. The communication module may fail to provide correct vehicle location during a crash, possibly dispatching emergency responders to the wrong site, increasing injury risk. MBUSA will update the software free of charge via OTA or dealer service. Notifications started in March 2021.
Owners facing repeated repairs related to these software defects or unresolved recall issues may have rights under their state’s lemon law. Consulting legal resources for potential protections could be beneficial.
2020 MERCEDES-BENZ AMG E63 Summary
2020
Model Year
0
Total Complaints
2
Total Recalls
1534980
Vehicles Affected
Recalls
2020 MERCEDES-BENZ AMG E63
242722 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2020 MERCEDES-BENZ AMG E63
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Complaints
No complaints found.