2019 MERCEDES-BENZ AMG C43 Complaints and Recall Information
The 2019 MERCEDES-BENZ AMG C43 has 1 complaint and 218 recalls filed with NHTSA. Owners most frequently report issues with front seat belts that do not automatically retract.
Common Issues- Front seat belts malfunction. The front seat belts fail to automatically retract to their stowed position, potentially causing inconvenience and increasing the risk of injury if the occupant does not wear the belt.
The vehicle has 218 recalls that address various defects affecting multiple systems including communication modules, electrical software, roof structure, battery mounting, seat belts, lighting, and safety assistance features.
Recalls- Communication module software. (NHTSA 22V365000, 2022060005, 2023110006) A software error in the SIM card can disable the emergency call (eCall) system in 242,722 vehicles. This prevents occupants from contacting emergency responders, increasing injury risk. The defect will be fixed with an over-the-air update or dealer software update free of charge.
- Rearview camera display. (NHTSA 22V232000, 2022060007) In 126,443 vehicles the rearview camera may fail to display the image due to software error. The issue reduces rear visibility and increases crash risk. Dealers will update the camera software free of charge.
- Roof panel bonding. (NHTSA 23V854000, 21V197000) In 2,976 and 15,096 vehicles the front roof panel may detach due to improper bonding during prior repairs, creating a road hazard and crash risk. Dealers will replace or properly install the front panel at no cost.
- Battery mounting bracket. (NHTSA 19V586000, 2019090010) The 12-volt battery mounting bracket may be unsecured in 26,584 vehicles, allowing the battery to shift and disconnect terminals in a crash, impairing safety functions. Dealers will replace the bracket free of charge.
- ESP and parking brake software. (NHTSA 18V909000, 2018120025) In 675 vehicles, software may prevent the electronic parking brake from disengaging unless the Electronic Stability Program is deactivated, raising crash risk. Dealers will update ESP software at no cost.
- Seat belt retractor. (NHTSA 21V032000, 2021020010) The front seat belts might not fully retract in 24,550 vehicles. Dealers will check and adjust the retraction mechanism free of charge.
- LED headlights adjustment. (NHTSA 21V509000) About 1,467 vehicles have LED headlights that may have been incorrectly adjusted during repairs, reducing visibility and increasing crash risk. Dealers will replace the headlights for free.
- Seat belt buckle sensor. (NHTSA 18V839000, 2019020012) In 4,969 vehicles, seat belt buckles may incorrectly register a buckled seatbelt as unbuckled, preventing pre-tensioners from activating and increasing injury risk. The buckles will be replaced free of charge.
- Radar sensor software. (NHTSA 19V540000, 2019080008) Software errors in radar sensor control units may impair Active Brake Assist in 1,957 vehicles, increasing crash risk. Dealers will update the software free of charge.
- Central Powertrain Controller software. (NHTSA 18V761000, 2019030012) In 119 vehicles, the CPC control unit may reset while driving, possibly causing engine stalls that increase crash risk. Dealers will update the software free of charge.
Owners of 2019 MERCEDES-BENZ AMG C43 vehicles who face repeated repairs, ongoing safety defects, or unresolved recall issues should consider their rights under state lemon laws. Consulting a consumer protection attorney familiar with lemon law can help determine available options.
2019 MERCEDES-BENZ AMG C43 Summary
2019
Model Year
1
Total Complaints
12
Total Recalls
1739816
Vehicles Affected
Recalls
2019 MERCEDES-BENZ AMG C43
2976 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
2019 MERCEDES-BENZ AMG C43
126443 vehicles affected
BACK OVER PREVENTION:DISPLAY FUNCTION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
2019 MERCEDES-BENZ AMG C43
242722 vehicles affected
COMMUNICATION: AUTO CRASH NOTIFICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
2019 MERCEDES-BENZ AMG C43
24550 vehicles affected
SEAT BELTS:FRONT:RETRACTOR
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
2019 MERCEDES-BENZ AMG C43
15096 vehicles affected
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
2019 MERCEDES-BENZ AMG C43
1292258 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
2019 MERCEDES-BENZ AMG C43
1467 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
2019 MERCEDES-BENZ AMG C43
675 vehicles affected
PARKING BRAKE
Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
Risk: Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
2019 MERCEDES-BENZ AMG C43
26584 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
Risk: Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.
2019 MERCEDES-BENZ AMG C43
1957 vehicles affected
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Risk: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
2019 MERCEDES-BENZ AMG C43
4969 vehicles affected
SEAT BELTS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
Risk: If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
2019 MERCEDES-BENZ AMG C43
119 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Risk: An engine stall can increase the risk of a crash.
Complaints
2019 MERCEDES-BENZ AMG C43
ID: 2101557SEAT BELTS
Front seat belts do not automatically retract.