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2025 MCI J4500E Complaints and Recall Information

The 2025 MCI J4500E has 0 complaints and 6 recalls filed with NHTSA. Owners frequently report issues relating to the propulsion and electrical systems due to recall actions. No direct complaints have been submitted regarding defects or malfunctions outside the recalls.

There are six recalls affecting the 2025 MCI J4500E covering electrical and propulsion-related components. The recalls focus on the traction battery and its management systems. These address potential overheating risks and software faults that could impact vehicle safety and operation.

Recalls
  • Electrical system defect. NHTSA recall 25V567000 affects 59 vehicles. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat. The risk includes increased fire hazard due to overheating. The remedy includes inspection, battery module replacement if needed, and BMS software updates. Owner notification began October 17, 2025. No Do Not Drive or Park Outside advisories were issued.
  • Software issue. Also covered under NHTSA recall 25V567000 for 59 vehicles. Incorrect software in the battery management system and energy control module may cause battery overheating. The risk of fire remains. MCI will inspect and replace affected battery modules and update software as a fix. Owners were notified starting October 17, 2025 with no parking or driving restrictions advised.

Owners dealing with repeated repairs or safety defects on the 2025 MCI J4500E may want to review their rights under state lemon laws. Addressing unresolved recall issues with legal assistance could be necessary for persistent problems.

2025 MCI J4500E Summary

2025

Model Year

0

Total Complaints

1

Total Recalls

59

Vehicles Affected

Recalls

2025 MCI J4500E

59 vehicles affected

25V567000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

Risk: A battery module that overheats increases the risk of a fire.

Complaints

No complaints found.