2021 MCI J4500E Complaints and Recall Information

The 2021 MCI J4500E has 0 complaints and 6 recalls filed with NHTSA. Owners report issues primarily related to electrical and battery systems as indicated by the recalls. No formal complaints have been submitted to date.

There are 6 recalls concerning the 2021 MCI J4500E, affecting the electrical propulsion and traction battery systems. These recalls address defects in battery welds and software that impact safety.

• Battery module defect. NHTSA recall 25V567000 affects 59 vehicles. The high voltage battery busbar contains inadequate welds combined with faulty software in the battery management system. This causes overheating of the battery module, increasing fire risk. MCI will inspect and replace defective battery modules and update the software. Owner notifications began in October 2025; no "Do Not Drive" or "Park Outside" advisory was issued.

Owners dealing with repeated repairs or unresolved recall issues related to safety systems may have rights under state lemon laws. Consulting a consumer protection attorney could be necessary to protect those rights.