2020 MCI J4500 Complaints and Recall Information
The 2020 MCI J4500 has 0 complaints and 12 recalls filed with NHTSA. Owners most frequently report issues related to mechanical, electrical, and safety components as reflected in various recalls. These include concerns about fuel leaks, electrical system failures, and seat belt malfunctions.
There are 12 recalls addressing defects in multiple vehicle systems including the fuel system, electrical components, cooling system, and safety restraints.
Recalls- Rear bike rack lighting. Recall 23V240000 affects 140 vehicles. The rear-mounted bike rack may block rear lighting when bikes are installed, failing FMVSS 108. This reduces vehicle visibility, increasing crash risk. MCI provided kits to add lighting free of charge.
- Fuel rail leak risk. Recall 21V971000 covers 1125 vehicles. Fuel tubes between the rail and injectors may crack causing high-pressure fuel leaks, raising fire risk. Fixes include installing vibration isolators or new fuel tubes at no cost.
- Battery power cables. Recall 21V063000 affects 1229 vehicles. Improper routing may cause cable chafing, increasing fire risk. Dealers inspect and correct cable clearance free of charge.
- Fuel rail sealing washer. Recall 21V364000 involves 1845 vehicles. Incorrectly seated sealing washers can cause fuel leaks and fire risk. Dealers inspect and replace fuel rails if needed at no charge.
- Main distribution panel failure. Recall 21V748000 covers 2455 vehicles. Circuit board failure in the battery compartment may cause fire or unexpected shutdown, risking crashes. MCI replaces the panel free of charge.
- Alternator voltage issue. Recall 20V352000 affects 1067 vehicles. Debris and corrosion can cause alternator overvoltage leading to engine shutdown and crash risk. Dealers update multiplex module software free of charge.
- Coolant hose failure. Recall 20V526000 includes 1561 vehicles. Hose failure can cause coolant leaks and engine shutdown, increasing crash hazard. Dealers replace coolant hoses at no cost.
- Seat belt extension failure. Recall 20V242000 affects 641 vehicles. Seat belts may not extend properly, making them unusable and increasing injury risk. Dealers inspect and replace belts free of charge.
Owners with ongoing safety defects or repeated repairs related to these recalls should consider their rights under state lemon laws. Consulting a legal professional specializing in lemon law claims may help in resolving persistent issues or unresolved recall repairs.
2020 MCI J4500 Summary
2020
Model Year
0
Total Complaints
8
Total Recalls
10063
Vehicles Affected
Recalls
2020 MCI J4500
140 vehicles affected
EQUIPMENT:MECHANICAL:CARRIER/RACK
Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
2020 MCI J4500
1125 vehicles affected
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
2020 MCI J4500
1229 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Motor Coach Industries (MCI) is recalling certain 2018-2021 J4500 and 2018-2020 D45CRTLE vehicles. The power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafing.
Risk: The power cables may chafe, increasing the risk of a fire.
2020 MCI J4500
2455 vehicles affected
ELECTRICAL SYSTEM
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
Risk: MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
2020 MCI J4500
1845 vehicles affected
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
2020 MCI J4500
1561 vehicles affected
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.
Risk: The spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.
2020 MCI J4500
1067 vehicles affected
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.
Risk: If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
2020 MCI J4500
641 vehicles affected
SEAT BELTS
Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."
Risk: Inability to use the seat belt may increase the risk of injury in the event of a crash.
Complaints
No complaints found.