2018 MCI J4500 Complaints and Recall Information
The 2018 MCI J4500 has 0 complaints and 16 recalls filed with NHTSA. Owner reports most frequently involve issues related to various systems including electrical, fuel, brakes, and safety components based on recall information.
There are 16 recalls that address defects in multiple vehicle systems. These recalls affect components such as the sun/moon roof assembly, electrical systems, fuel injection, brakes, seat belts, emergency exits, exterior lighting, and visibility glass. The range of recalls shows attention to safety and operational concerns.
Recalls- Sun/Moon Roof Assembly. Recall 19V344000 affects 75 vehicles with Transpec T287x glass roof hatches that may shatter from vibration and temperature stresses, risking passenger injury from falling glass fragments. MCI offers a free glass hatch replacement.
- Battery Cable Installation. Recall 21V063000 involves 1229 vehicles where battery power cables may chafe due to improper routing, increasing fire risk. Dealers will inspect and correct cable clearance free of charge.
- Fuel Rail Leak. Recall 21V364000 covers 1845 vehicles with potential fuel rail assembly leaks from improperly seated sealing washers, raising fire hazards. Inspections and replacement of fuel rails occur at no cost to owners.
- Main Distribution Panel. Recall 21V748000 affects 2455 motorcoaches with possible MDP circuit board failure, risking fire or vehicle shutdown leading to crash risk. MCI will replace MDP with a new disconnect and circuit breaker panel at no charge.
- Alternator Overvoltage. Recall 20V352000 involves 1067 vehicles where alternator issues from debris or corrosion can cause excessive voltage output and engine shutdown, increasing crash likelihood. Dealers will update multiplexing system codes free of charge.
- Coolant Hose Failure. Recall 20V526000 impacts 1561 motor coaches where the coolant hose may fail causing low coolant warnings, engine shutdown, and potential coolant spills creating crash hazards. Replacement hoses are provided free to owners.
- Brake Hose Leaks. Recall 20V233000 addresses 2272 vehicles with cracked or failed brake hoses causing air leaks that delay front brake actuation and increase stopping distance. Owners will receive inspections and necessary hose replacements free of charge.
- Seat Belt Extension. Recall 20V242000 includes 641 vehicles where seat belts may not extend from retraction, making usage impossible and raising injury risks in crashes. Dealers will inspect and replace seat belts as needed without cost.
- Incorrect Brake Air Lines. Recall 17V687000 covers 35 buses with swapped primary and secondary air lines to gauges, causing inaccurate pressure readings and increasing crash risk. Dealers will inspect and repair lines free of charge.
- Emergency Egress Windows. Recall 18V692000 affects 37 buses with insufficient emergency exit windows, slowing passenger egress and increasing injury risk. Non-egress windows will be replaced and proper labels installed at no cost.
- Left Rear Taillight Wiring. Recall 18V223000 involves 197 vehicles where wiring may contact the coolant tank causing loss of left taillight function and reduced visibility, increasing crash risk. Wiring will be inspected, rerouted, and repaired free of charge.
- Rear Left Window Security. Recall 18V225000 affects 640 buses with rear left windows potentially separating during motion, creating road hazard risks. Dealers will secure the window installations free of charge.
Owners who have recurring repairs or unresolved recall issues related to safety defects may have rights under their state’s lemon law. Consulting with a qualified attorney can clarify those options.
2018 MCI J4500 Summary
2018
Model Year
0
Total Complaints
12
Total Recalls
12054
Vehicles Affected
Recalls
2018 MCI J4500
1229 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Motor Coach Industries (MCI) is recalling certain 2018-2021 J4500 and 2018-2020 D45CRTLE vehicles. The power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafing.
Risk: The power cables may chafe, increasing the risk of a fire.
2018 MCI J4500
2455 vehicles affected
ELECTRICAL SYSTEM
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
Risk: MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
2018 MCI J4500
1845 vehicles affected
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
2018 MCI J4500
1561 vehicles affected
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.
Risk: The spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.
2018 MCI J4500
1067 vehicles affected
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.
Risk: If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
2018 MCI J4500
641 vehicles affected
SEAT BELTS
Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."
Risk: Inability to use the seat belt may increase the risk of injury in the event of a crash.
2018 MCI J4500
2272 vehicles affected
SERVICE BRAKES, AIR
Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
2018 MCI J4500
75 vehicles affected
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Risk: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
2018 MCI J4500
640 vehicles affected
VISIBILITY:GLASS, SIDE/REAR
Motor Coach Industries (MCI) is recalling certain 2018 MCI J4500 motor coaches. The rear left hand window may separate from the vehicle.
Risk: If the left rear window separates from the vehicle while it is moving, it can become a road hazard, increasing the risk of crash or injury.
2018 MCI J4500
197 vehicles affected
ELECTRICAL SYSTEM:WIRING
Motor Coach Industries (MCI) is recalling certain 2018 J4500 vehicles. The left rear taillight harness branch of the engine compartment wiring may contact the engine coolant tank causing a loss of power to the left taillight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the left taillight does not work, the coach would have reduced visibility to other drivers, increasing the risk of a crash.
2018 MCI J4500
37 vehicles affected
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
2018 MCI J4500
35 vehicles affected
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Motor Coach Industries (MCI) is recalling certain 2018 MCI J4500 buses. The primary air line was incorrectly hooked to the secondary air pressure gauge and the secondary air line was hooked to the primary air pressure gauge. As such, these buses fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: The incorrect air pressure readings may increase the risk of a crash by delaying the driver's reaction to addressing the low air condition.
Complaints
No complaints found.