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2017 MCI J4500 Complaints and Recall Information

The 2017 MCI J4500 has 0 complaints and 10 recalls filed with NHTSA. Owners most frequently report issues related to fuel system leaks, brake hose failures, and electrical system malfunctions based on the recall data.

There are 10 recalls affecting various key systems including the fuel injection system, air brakes, electrical distribution panels, engine cooling hoses, and seat belts.

Recalls
  • Fuel system fuel rail leak. NHTSA recall 21V364000 affects 1,845 vehicles. The sealing washer may not seat correctly causing high pressure fuel rail leaks that increase fire risk. Dealers will inspect and replace fuel rails as needed at no charge.
  • Front brake hose damage. Recall 17V360000 covers 1,100 units where over-tightened clamps may damage brake hose reinforcement and cause leaks. Inspection and hose replacements are performed free of charge.
  • Main Distribution Panel failure. Recall 21V748000 involves 2,455 buses. The MDP circuit board may fail causing fire or sudden shutdown. The fix involves installing a new disconnect and circuit breaker panel at no cost to owners.
  • Coolant hose failure. Recall 20V526000 includes 1,561 vehicles with hoses that may fail leading to engine shutdown and spilled coolant hazards. Replacement hoses are provided free by dealers.
  • Brake hose cracks and leaks. Recall 20V233000 impacts 2,272 coaches. Cracked brake hoses cause air leaks delaying brake actuation and increasing crash risk. Inspections and replacements are covered by MCI.
  • Seat belt extension failure. Recall 20V242000 affects 641 buses. Seat belts may not extend making them unusable and increasing injury risk. Dealers will inspect and replace defective belts at no cost.
  • Multiplexing system brake warning error. Recall 16V702000 covers 41 coaches built early in production. A programming error prevents warnings for low brake air pressure that could cause unintended brake application. Dealers correct the programming free of charge.

Owners with repeated repairs, unresolved recalls, or safety concerns with the 2017 MCI J4500 may have rights under state lemon laws. Consulting with a qualified attorney can help clarify potential remedies.

2017 MCI J4500 Summary

2017

Model Year

0

Total Complaints

7

Total Recalls

9915

Vehicles Affected

Recalls

2017 MCI J4500

2455 vehicles affected

21V748000

ELECTRICAL SYSTEM

Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.

Risk: MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.

2017 MCI J4500

1845 vehicles affected

21V364000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

2017 MCI J4500

1561 vehicles affected

20V526000

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.

Risk: The spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.

2017 MCI J4500

641 vehicles affected

20V242000

SEAT BELTS

Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."

Risk: Inability to use the seat belt may increase the risk of injury in the event of a crash.

2017 MCI J4500

2272 vehicles affected

20V233000

SERVICE BRAKES, AIR

Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.

2017 MCI J4500

1100 vehicles affected

17V360000

SERVICE BRAKES, AIR

Motor Coach Industries (MCI) is recalling certain 2014-2017 J4500 motor coaches equipped with ZF front axles. In the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. If the brake hose wall reinforcement is damaged, the brake hose may leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.

2017 MCI J4500

41 vehicles affected

16V702000

SERVICE BRAKES, AIR

Motor Coach Industries (MCI) is recalling certain model year 2017 J4500 motorcoaches manufactured March 14, 2016, to August 23, 2016. The affected vehicles may experience a multiplexing programming error that will not provide any visual or audible warnings if the vehicle's primary service brake air reservoir system has low pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: If the driver is unaware that the service brakes have low air pressure, the brakes may apply automatically, increasing the risk of a crash.

Complaints

No complaints found.