2021 MCI D45CRTELE Complaints and Recall Information

The 2021 MCI D45CRTELE has 0 complaints and 8 recalls filed with NHTSA. Owners most frequently report issues related to the electrical propulsion system and traction battery as indicated by the recall data.

There are 8 recalls affecting various components primarily within the electrical and propulsion systems. These recalls focus on battery software errors and battery module defects that pose safety risks such as fire hazards.

• Battery software error. Recall 24V625000 affects 24 vehicles and involves a battery module software error that causes an over-current condition during charging, resulting in battery damage. The damage can cause short circuits and fire risk. MCI will replace the batteries free of charge. Notification letters were mailed September 6, 2024.
• Battery module overheating. Recall 25V567000 covers 59 vehicles including the 2021 D45CRTELE. An inadequate weld on the high voltage battery busbar combined with incorrect software may cause the battery module to overheat and increase fire risk. MCI will inspect and replace the battery module as needed and update battery management system software. Owners are expected to be notified by October 17, 2025.

Owners with repeated repairs or unresolved recall issues involving battery or electrical system defects should consider their rights under their state lemon law. Consulting a qualified attorney could provide guidance on potential remedies related to safety or defect concerns.