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2012 MCI D4500 Complaints and Recall Information

The 2012 MCI D4500 has 0 complaints and 7 recalls filed with NHTSA. Owners most frequently report issues related to vehicle safety systems and engine exhaust system components according to recall data.

Seven recalls affect various systems including electronic stability control, electrical entrance door mechanisms, engine exhaust components, and driver seat structures.

Recalls
  • Electronic Stability Control. NHTSA recall 11V524000 affects 1962 vehicles. Defect involves incorrect slip angle calculation by the ESC module, causing it to apply the outer front wheel brake unnecessarily. If the driver reacts slowly, the vehicle may deviate from its intended path, increasing crash risk. MCI will replace the control module free of charge.
  • Entrance Door Electrical System. Recall 12V086000 covers 46 vehicles with sedan-style entrance doors and multiplex systems. The door closes without warning 30 minutes after the park brake is set and ignition off, risking injury during entry or exit. MCI will reprogram the multiplex system at no cost.
  • Exhaust Bellows Pipe Assembly. Recall 13V142000 affects 155 vehicles with Cummins ISX EPA 2010 engines. Incorrect assembly may cause pipe failure during exhaust regeneration, potentially leading to fires from hot gases. Dealers will inspect and replace pipes as needed for free.
  • Exhaust Bellows Pipe Hole Formation. Recall 18V309000 impacts 1123 vehicles from model years 2011-2016. Vibrations cause holes in the bellows pipe, allowing hot exhaust gases to leak during regeneration cycles and increasing fire risk. MCI will replace the pipe assembly with improved parts free of charge.
  • Exhaust Bellows Pipe Installation. Recall 17V337000 involves 143 vehicles from model years 2011-2012. Incorrect pipe installation creates bends leading to premature failure. Failure during diesel regeneration increases fire risk. MCI will inspect and replace defective pipes at no cost.
  • Driver Seat J-Bracket Welds. Recall 16V020000 covers 607 vehicles from model years 2010-2016. Certain Recaro Ergo-M driver seats have missing welds on J-Brackets, risking separation of seat belt anchorages. This compromises driver restraint in crashes. Inspecting and replacing faulty brackets is done free by dealers.

Owners of 2012 MCI D4500 coaches dealing with repeated defects or recall repairs related to safety or engine components may want to review their rights under state lemon laws. Legal consultation could assist those with unresolved or ongoing issues.

2012 MCI D4500 Summary

2012

Model Year

0

Total Complaints

6

Total Recalls

4036

Vehicles Affected

Recalls

2012 MCI D4500

1123 vehicles affected

18V309000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.

Risk: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.

2012 MCI D4500

143 vehicles affected

17V337000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Motor Coach Industries (MCI) is recalling certain 2011-2012 MCI D4000, D4005, D4500 and D4505 coaches equipped with Cummins ISX 12 liter engines. The vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.

Risk: If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.

2012 MCI D4500

607 vehicles affected

16V020000

SEATS

Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

2012 MCI D4500

155 vehicles affected

13V142000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Motor Coach Industries (MCI) is recalling certain model year 2012-2013 D4000, D4000ISTV, D4005, D4500, and D4505 motorcoaches manufactured from May 2012 through December 2012 and equipped with a Cummins ISX EPA 2010 engine. In the affected buses, the bellows pipe in the exhaust system may have been incorrectly assembled, which could result in a failure of the pipe during operation.

Risk: During a regeneration process to clean exhaust emissions, if the bellows pipe has failed, the hot exhaust gases may not be contained, resulting in a fire.

2012 MCI D4500

46 vehicles affected

12V086000

ELECTRICAL SYSTEM

MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2012 D4505, D4500, AND D4000ISTV MOTOR COACHES, EQUIPPED WITH A SEDAN STYLE ENTRANCE DOOR AND AN ACTIA MULTIPLEX SYSTEM. THIRTY MINUTES AFTER THE PARK BRAKE IS SET AND THE IGNITION IS TURNED OFF, THE ENTRANCE DOOR WILL CLOSE WITHOUT WARNING.

Risk: THE ENTRANCE DOOR WILL CLOSE WITHOUT WARNING, INCREASING THE RISK OF PERSONAL INJURY TO PEOPLE ENTERING OR EXITING THE BUS.

2012 MCI D4500

1962 vehicles affected

11V524000

ELECTRONIC STABILITY CONTROL (ESC)

MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Complaints

No complaints found.