2025 MAZDA CX-50 HYBRID Complaints and Recall Information
The 2025 MAZDA CX-50 HYBRID has 5 complaints and 12 recalls filed with NHTSA. Owners frequently report issues with the hybrid system malfunctioning, engine rough idling, and structural concerns related to door alignment and body modifications needed for the hybrid components. Mechanical problems such as check engine lights and metal debris in the engine have also been reported.
Common Issues- Hybrid system malfunction. Warning lights blink and the vehicle becomes unresponsive to drive with a message advising inspection, though the issue may resolve temporarily.
- Engine rough idle. Vehicle vibrates strongly for about 40 seconds at startup before smoothing out, causing driver concern about vehicle quality.
- Check engine light and engine damage. Early onset of check engine light with cylinder deactivation fault; metal shavings found inside oil filter leading to potential head replacement.
- Structural integrity concerns. Front passenger door scrapes against interior fender due to manufacturing modifications, possibly affecting crumple zones and causing door alignment and sticking issues.
There are 12 recalls impacting the 2025 CX-50 Hybrid addressing various safety and functional defects. The recalls affect systems including forward sensing cameras, air bag deployment software, hybrid power control modules, gear shifter operation, and trailer hitch attachment.
Recalls- Forward sensing camera malfunction. Recall 24V649000 affects 672 vehicles due to camera failure that disables automatic emergency braking, lane-keep assist, and adaptive headlights. Risk of increased crash risk exists. Dealers will inspect and replace the camera as needed at no cost.
- Air bag control module software. Recall 25V413000 affects 2 vehicles with improperly configured software that may cause unintended air bag deployment, increasing injury risk. Dealers will update software free of charge.
- Hybrid transmission gear shifter. Recall 25V418000 covers 22 vehicles where the shifter can move from Neutral to Drive without brake pedal depression, risking unexpected vehicle movement and crash. Dealers will replace engine control module and reprogram control units at no cost. Interim notices have been sent and a final remedy notice is expected.
- Trailer hitch bolt loosening. Recall 25V167000 covers 63 vehicles with trailer hitches that may loosen or detach, creating road hazards. Dealers will tighten bolts at no charge.
Owners facing repeated repairs related to hybrid malfunction, engine damage, or unresolved recall issues should consider their rights under Massachusetts lemon law. Ongoing safety defects or repeated service visits may warrant further legal review.
2025 MAZDA CX-50 HYBRID Summary
2025
Model Year
5
Total Complaints
4
Total Recalls
759
Vehicles Affected
Recalls
2025 MAZDA CX-50 HYBRID
22 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Risk: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.
2025 MAZDA CX-50 HYBRID
2 vehicles affected
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Risk: An air bag that deploys improperly increases the risk of injury during a crash.
2025 MAZDA CX-50 HYBRID
63 vehicles affected
TRAILER HITCHES
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Risk: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
2025 MAZDA CX-50 HYBRID
672 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Risk: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Complaints
2025 MAZDA CX-50 HYBRID
ID: 2071443ENGINE
First issue: Rough idle at start. The interior cabin vibrates enough to question the vehicle quality. The rough idle lasts about 40 seconds then engine switches to smooth vibration. It's actually unnerving. Second issue: it's well known in 2025 Mazda installed the Toyota RAV4 hybrid engine and transmission into the CX-50. The current ICE engine model had to be modified. As a result there are some structural issues that may become problematic. The front passenger door scrapes against the interior fender. During manufacturing to cover up the defect Mazda purposely offset the passenger side fender mask the defect. This should seriously can into question the structural integrity of the vehicle. The primary concern is by offsetting the fender have the impacted the ability of the crumble zones in this area? Additionally, the front passenger door may become stuck since there is no uniformity in the panel alignment. This should raise caution since the modifications necessary to accommodate the hybrid system my have impacted overall vehicle integrity.
2025 MAZDA CX-50 HYBRID
ID: 2071442STRUCTURE:BODY
First issue: Rough idle at start. The interior cabin vibrates enough to question the vehicle quality. The rough idle lasts about 40 seconds then engine switches to smooth vibration. It's actually unnerving. Second issue: it's well known in 2025 Mazda installed the Toyota RAV4 hybrid engine and transmission into the CX-50. The current ICE engine model had to be modified. As a result there are some structural issues that may become problematic. The front passenger door scrapes against the interior fender. During manufacturing to cover up the defect Mazda purposely offset the passenger side fender mask the defect. This should seriously can into question the structural integrity of the vehicle. The primary concern is by offsetting the fender have the impacted the ability of the crumble zones in this area? Additionally, the front passenger door may become stuck since there is no uniformity in the panel alignment. This should raise caution since the modifications necessary to accommodate the hybrid system my have impacted overall vehicle integrity.
2025 MAZDA CX-50 HYBRID
ID: 2063300ENGINE
Check engine light came on at 600 miles. Took it to the dealer and the code was a p3400 code, cylinder deactivation fault. The dealership replaced both solenoids, part #PYFA-12-360A, found metal in OCV valves. When we got the car back I changed the oil, cut the oil filter open and found large metal shavings. At about 1300 miles the same check engine light came on. Back to the dealership with the same code. Now Mazda says to replace the head.
2025 MAZDA CX-50 HYBRID
ID: 2058544UNKNOWN OR OTHER
We have had this 2025 Mazda CX-50 hybrid for a couple of months. On January 21, 2025, my wife tried to start it after shopping at a Dollar store. All the warnings lights came on, blinking, and the car was unresponsive to drive. After repeated attempts to start the car, the warning lights, finally, did go off, but a message of "hybrid system malfunction have vehicle inspected" came on. It finally started and allowed her to drive home. The alert about the hybrid system went off. So far, it has not happened again. I called the service department, and all they said was to bring it in if it does it again. No one has looked at it. Really wasn't any risk to her since she was in town. But had it happened somewhere where she didn't have phone service, it could have put her at risk. I don't really know what happened, but the biggest thing is the worry that it will do it again.
2025 MAZDA CX-50 HYBRID
ID: 2058543ELECTRICAL SYSTEM
We have had this 2025 Mazda CX-50 hybrid for a couple of months. On January 21, 2025, my wife tried to start it after shopping at a Dollar store. All the warnings lights came on, blinking, and the car was unresponsive to drive. After repeated attempts to start the car, the warning lights, finally, did go off, but a message of "hybrid system malfunction have vehicle inspected" came on. It finally started and allowed her to drive home. The alert about the hybrid system went off. So far, it has not happened again. I called the service department, and all they said was to bring it in if it does it again. No one has looked at it. Really wasn't any risk to her since she was in town. But had it happened somewhere where she didn't have phone service, it could have put her at risk. I don't really know what happened, but the biggest thing is the worry that it will do it again.