2023 MASERATI GRECALE Complaints and Recall Information
The 2023 MASERATI GRECALE has 7 complaints and 2 recalls filed with NHTSA. Owners most frequently report issues related to sudden loss of power preventing the vehicle from starting or moving, and problems with the parking system failing to engage. Problems with the vehicle locking itself, sometimes trapping keys inside, have also been reported.
- Loss of power. Vehicles suddenly lose power and cannot be started or moved because there is no manual override for neutral gear, leaving some drivers stranded in unsafe locations.
- No neutral override. Lack of manual neutral gear override prevents towing or moving the vehicle when power is lost, complicating roadside assistance.
- Parking gear malfunction. The park button flickers and the vehicle incorrectly displays a message that it is too fast to shift into Park, even when fully stopped with brakes engaged.
- Delayed Park engagement. Switching off the vehicle is sometimes necessary to engage the parking gear, creating potentially hazardous situations if parking gear fails to engage properly.
- Vehicle locking issues. The car locks itself unexpectedly, occasionally trapping keys inside which poses a risk for drivers, passengers, and pets left inside the vehicle.
- Dealer support problems. Complaints mention difficulties contacting Maserati customer service and lack of resolution due to dealer closures or inadequate support.
The vehicle is subject to 2 recalls affecting rearview camera display systems, compromising rear visibility required by federal safety standards.
- Rearview camera software. (NHTSA Recall 25V098000) Affects 27,354 vehicles and involves radio software that may block the rearview image from displaying, increasing crash risk. The fix is a free over-the-air or dealer software update. Owner notification started March 10, 2025.
- CVPAM software defect. (NHTSA Recall 24V892000) Affects 1,710 vehicles. Faulty Central Vision Park Assist Module software may prevent the rearview camera image from showing when reversing, reducing rear visibility and increasing crash risk. Dealers will update software free of charge. Owners were notified starting December 20, 2024.
Owners facing multiple repair attempts, unresolved safety defects, or ongoing recall issues with this vehicle may want to explore their rights under state lemon laws for additional protections.
2023 MASERATI GRECALE Summary
2023
Model Year
7
Total Complaints
2
Total Recalls
29064
Vehicles Affected
Recalls
2023 MASERATI GRECALE
27354 vehicles affected
BACK OVER PREVENTION:SOFTWARE
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
2023 MASERATI GRECALE
1710 vehicles affected
BACK OVER PREVENTION:SOFTWARE
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.
Complaints
2023 MASERATI GRECALE
ID: 2098453UNKNOWN OR OTHER
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. Problems began immediately.
2023 MASERATI GRECALE
ID: 2063364POWER TRAIN
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
2023 MASERATI GRECALE
ID: 2063363VEHICLE SPEED CONTROL
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
2023 MASERATI GRECALE
ID: 2063362SERVICE BRAKES
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
2023 MASERATI GRECALE
ID: 2058986SERVICE BRAKES
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
2023 MASERATI GRECALE
ID: 2058985ENGINE
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
2023 MASERATI GRECALE
ID: 2058984ELECTRICAL SYSTEM
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.