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2021 MACK PINNACLE (PI/PN) Complaints and Recall Information

The 2021 MACK PINNACLE (PI/PN) has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues related to various system recalls addressing electronic control units, steering components, and wheel assemblies.

There are six recalls involving different systems on the 2021 MACK PINNACLE. These affect electronic control units, braking and traction controls, steering, stability control, and wheel components.

Recalls
  • Electrical system software. NHTSA recall 24V792000 affects 59,338 vehicles with Bendix EC80 Advanced Electronic Control Units. Electrical noise and low power line carrier signal may cause the ECU to misprocess commands or stop functioning, reducing effectiveness of traction control, ABS, stability control, and collision mitigation systems. Dealers will reprogram the ECU software free of charge.
  • Antilock/traction control unit. Also included in recall 24V792000, the ECU defect affects the antilock and traction control systems, which may fail or lose functionality. The fix involves dealer reprogramming of the ECU software at no cost.
  • Steering gear defect. Recall 22V401000 covers 5,644 vehicles with incorrectly assembled steering gears that may fracture. A broken gear can cause loss of steering control and increase crash risk. Dealers will replace the steering gear free of charge.
  • Electronic stability control software. Recall 21V233000 affects 557 vehicles with camelback rear suspension. The system may fail to keep the vehicle in its lane at certain speeds, violating federal safety standards and increasing crash risk. Dealers will reprogram control modules free of charge.
  • Hubcap separation risk. Recall 21V416000 covers 307 vehicles where the hubcap compression spring can cause hubcap separation. Detached hubcaps become road hazards raising crash risk. Dealers will remove the hubcap at no cost to owners.
  • Wheel component defect. Also under recall 21V416000, the issue with the hubcap separation affects wheel assemblies on the same 307 vehicles. Dealer service involves hubcap removal free of charge to ensure safety.

Owners dealing with repeated repairs related to these recalls or unresolved safety issues may have rights under their state’s lemon law. Consulting legal resources can help determine eligibility for protection.

2021 MACK PINNACLE (PI/PN) Summary

2021

Model Year

0

Total Complaints

4

Total Recalls

65846

Vehicles Affected

Recalls

2021 MACK PINNACLE (PI/PN)

59338 vehicles affected

24V792000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

2021 MACK PINNACLE (PI/PN)

5644 vehicles affected

22V401000

STEERING

Mack Trucks, Inc. (Mack) is recalling certain 2021-22 Granite, Anthem, LR, Pinnacle, and Terrapro tractor trailers. The steering gears may have been assembled incorrectly, which can cause the gear to fracture.

Risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

2021 MACK PINNACLE (PI/PN)

557 vehicles affected

21V233000

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Risk: A vehicle that drifts out of its lane increases the risk of a crash.

2021 MACK PINNACLE (PI/PN)

307 vehicles affected

21V416000

WHEELS

Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.

Risk: A separated hubcap can create a road hazard, increasing the risk of a crash.

Complaints

No complaints found.