2020 MACK GRANITE (GR) Complaints and Recall Information
The 2020 MACK GRANITE (GR) has 0 complaints and 7 recalls filed with NHTSA. Owners most frequently report issues related to safety system malfunctions and tire compliance through recall notifications.
There are seven recalls affecting the 2020 MACK GRANITE (GR), primarily involving tires, electrical control units, braking systems, lighting, steering components, mirrors, and electronic stability control. These recalls address potential safety risks and mandate dealer inspections, repairs, or software updates at no cost to owners.
Recalls- Tires. Recall 24V773000 affects 49 vehicles due to non-DOT tested tires. These tires fail to meet federal safety standards and may fail, increasing crash risk. Dealers will inspect and replace tires as needed free of charge.
- Electrical system software. Recall 24V792000 involves 59,338 vehicles with Bendix EC80 ECUs. Electrical noise may cause ECU malfunction impacting Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collision Mitigation systems. Dealers will reprogram ECU software free of charge.
- Service brakes and traction control ECU. Also part of recall 24V792000 affecting 59,338 vehicles. Same defect and fix as the electrical system software issue, requiring ECU reprogramming to restore full functionality to safety systems.
- Turn signals. Recall 23V600000 covers 27,418 vehicles with turn signals that may be improperly positioned, reducing visibility and increasing crash risk. Dealers will install additional lighting free of charge.
- Steering linkage connections. Recall 19V896000 impacts 80 vehicles due to improperly installed castle nuts and cotter pins on the drag link. This can cause drag link separation and loss of steering control. Dealers will inspect and repair as needed at no cost.
- Passenger side down view mirror. Recall 19V054000 affects 3,906 vehicles. The mirror may detach from the door posing a hazard to others. Dealers will properly secure the mirror free of charge.
- Electronic stability control module software. Recall 21V233000 addresses 557 vehicles that may drift out of their lane at certain speeds due to ESC software issues. Dealers will reprogram control units free of charge.
Owners dealing with repeated repairs, unresolved recall issues, or safety defects related to these recalls may have rights under their state’s lemon law. Consulting with legal counsel can help clarify these rights.
2020 MACK GRANITE (GR) Summary
2020
Model Year
0
Total Complaints
6
Total Recalls
91348
Vehicles Affected
Recalls
2020 MACK GRANITE (GR)
59338 vehicles affected
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
2020 MACK GRANITE (GR)
49 vehicles affected
TIRES
Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."
Risk: Insufficient tires can fail, increasing the risk of a crash.
2020 MACK GRANITE (GR)
27418 vehicles affected
EXTERIOR LIGHTING:TURN SIGNAL
Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
2020 MACK GRANITE (GR)
557 vehicles affected
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: A vehicle that drifts out of its lane increases the risk of a crash.
2020 MACK GRANITE (GR)
3906 vehicles affected
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Risk: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
2020 MACK GRANITE (GR)
80 vehicles affected
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
Risk: If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Complaints
No complaints found.