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2025 MACK ANTHEM (AN) Complaints and Recall Information

The 2025 MACK ANTHEM (AN) has 0 complaints and 10 recalls filed with NHTSA. Owner feedback primarily revolves around recall-related safety issues involving steering, seats, engine components, and electrical systems without complaint reports.

There are 10 recalls impacting various systems including steering assemblies, seat fasteners, engine components, electrical wiring, and onboard software. These recalls address risks such as loss of steering control, seat restraint failures, engine stalls, electrical shorts, and safety system malfunctions.

Recalls
  • Axle Assembly Tie Rods. Recall 24V424000 affects 7 trucks due to improperly heat-treated ball studs that can fail, causing sudden loss of steering control which raises crash risk. Owners are advised not to drive until repairs, which include inspection and replacement of tie rod ends, are completed free of charge.
  • Steering Drag Link. Recall 24V398000 covers 972 trucks with potentially defective ball studs in drag links that may fail suddenly, resulting in loss of steering control and increased crash risk. Owners must not drive vehicles before repair, involving inspection and replacement of drag links at no cost.
  • Seat Pedestal and Belt Fasteners. Recall 24V567000 includes 242 vehicles equipped with RollTek driver seats where the seat pedestal and seat belt attachment bolts may be improperly tightened. This defect could prevent proper occupant restraint and increase injury risk. Dealers will retighten bolts free of charge.
  • Engine Idler Gear Bracket. Recall 25V256000 involves 3 trucks with loose fasteners that can cause the idler gear to detach, potentially damaging the engine and causing stalls that raise crash and injury risk. Dealers will inspect and replace parts as needed at no charge.
  • Electrical Power Cables. Recall 25V382000 affects 8 vehicles where improperly routed cables can cause electrical shorts leading to engine stalls or fires. Dealers will re-route power cables free of charge.
  • Steering System Software. Recall 25V521000 affects 32 trucks with a malfunction in dynamic steering and oversteer guidance features that may lead to loss of steering control and crash risk. The oversteer guidance will be disabled via OTA update or dealer intervention at no cost.
  • Electronic Control Unit Software. Recall 24V792000 covers 59,338 vehicles with Bendix EC80 ECUs that may incorrectly process commands due to electrical noise, impairing safety systems like ABS and stability control, increasing crash risk. Dealers will reprogram ECU software free of charge.

Owners facing repeated repairs or safety-related recall issues involving the 2025 MACK ANTHEM (AN) might have rights under state lemon laws. It is advisable to consult legal resources or consumer protection agencies for guidance on potential remedies.

2025 MACK ANTHEM (AN) Summary

2025

Model Year

0

Total Complaints

7

Total Recalls

60602

Vehicles Affected

Recalls

2025 MACK ANTHEM (AN)

8 vehicles affected

25V382000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Granite vehicles. The power cables may have been improperly routed, which can cause an electrical short.

Risk: An electrical short can cause an engine stall, increasing the risk of a crash. An electrical short can also cause the cables to overheat, increasing the risk of a fire.

2025 MACK ANTHEM (AN)

3 vehicles affected

25V256000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem (AN) vehicles. The idler gear bracket fasteners may have been improperly tightened, allowing the idler gear to detach from the engine.

Risk: A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash or injury.

2025 MACK ANTHEM (AN)

32 vehicles affected

25V521000

STEERING

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and 2025-2026 Pioneer vehicles. The dynamic steering and oversteer guidance feature may malfunction and cause a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

2025 MACK ANTHEM (AN)

7 vehicles affected

24V424000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Pinnacle trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Risk: A sudden loss of steering control increases the risk of a crash.

DO NOT DRIVE

2025 MACK ANTHEM (AN)

59338 vehicles affected

24V792000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

2025 MACK ANTHEM (AN)

242 vehicles affected

24V567000

SEAT BELTS:CRITICAL FASTENERS

Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.

Risk: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.

2025 MACK ANTHEM (AN)

972 vehicles affected

24V398000

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Risk: A sudden loss of steering control increases the risk of a crash.

DO NOT DRIVE

Complaints

No complaints found.