2014 LINCOLN MKZ Complaints and Recall Information
The 2014 LINCOLN MKZ has 6 complaints and 23 recalls filed with NHTSA. Owners most frequently report problems with steering difficulty, including warnings such as "Steering Assist Unavailable" and "Drive Control Malfunction." Other common complaints include issues with the rear view camera, trunk release button, seat heating and cooling, and unexpected vehicle shutdowns.
Common Issues
- Steering difficulty. Owners report the steering wheel becomes very difficult or impossible to turn, often accompanied by warning lights like "Service AdvancedTrac" and "Steering Assist Unavailable."
- Steering warning lights. Messages such as "Collision Warning Not Available" and "Drive Control Malfunction Service Required" frequently appear before steering issues occur.
- Vehicle shutdown. Some owners state the vehicle has shut down randomly while in park and had trouble restarting on several occasions.
- Rear view camera failure. Rear view cameras operate only intermittently, sometimes working about 20% of the time or less.
- Trunk button malfunction. The external trunk release button fails to operate, although the remote and internal buttons still work.
- Heated and cooled seats issues. Seat heating and cooling functions often fail or work sporadically.
The 2014 Lincoln MKZ has 23 recalls that affect various systems including powertrain, steering, restraints, braking, lighting, and door latches. Many recalls involve the electric power steering system and door latch components.
Recalls
- Transmission range sensor. (NHTSA 13V594000) The sensor may allow shifting out of Park without pressing the brake, risking vehicle rollaway. A PCM software update will fix this issue for 7,153 vehicles.
- Restraint Control Module. (NHTSA 14V597000) Cracking and circuit shorting in the module may disable airbags and seat belt pretensioners, increasing injury risk. The RCM will be replaced free of charge; parts are not currently available.
- Seatback recliner welds. (NHTSA 14V164000) Substandard weld joints may cause the front seatbacks to lean unexpectedly, raising injury risk. Dealers will replace seatbacks on 43,135 vehicles.
- Door latches failure. (NHTSA 15V246000, 20V331000, 17V210000, 20V177000) Components in door latches may break or not latch properly, risking door opening while driving. Affected vehicles, numbering in the hundreds of thousands, will have latches replaced or inspected free of charge.
- Electric power steering bolts corrosion. (NHTSA 15V250000, 19V632000) Corrosion on steering gear motor bolts can cause detachment, leading to loss of power steering assist and increased crash risk. Dealers will apply sealer, replace bolts, or install new steering gear if needed on nearly 600,000 vehicles.
- Front brake hoses. (NHTSA 23V162000) Brake hoses may rupture and leak fluid, extending stopping distance and increasing crash risk. Dealers will replace hoses on over 1.2 million vehicles.
- Steering wheel bolt looseness. (NHTSA 18V167000) The steering wheel retaining bolt may loosen, possibly detaching the wheel while driving. Owners will receive a longer bolt replacement for free on more than 1.3 million vehicles.
- Seat belt anchor failure. (NHTSA 16V875000) Heat from pretensioner deployment may fail the front seat belt anchor cables, reducing occupant restraint in a crash. Dealers will apply a protective coating free of charge to 600,000 vehicles.
- Headlamp defects. (NHTSA 20E025000) Replacement headlamps may have improper beam patterns and missing markings, decreasing visibility and increasing crash risk. Affected headlamps will be inspected and replaced as necessary on 130 vehicles.
Multiple complaints involve steering malfunctions and safety-related recalls affecting hundreds of thousands of 2014 Lincoln MKZ vehicles. Owners facing repeated repairs or ongoing safety defects may have legal rights under state lemon laws and should consider consulting with a qualified attorney.
2014 LINCOLN MKZ Summary
2014
Model Year
6
Total Complaints
13
Total Recalls
7670130
Vehicles Affected
Recalls
2014 LINCOLN MKZ
1280726 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
2014 LINCOLN MKZ
130 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
Ford Motor Company (Ford) is recalling certain Replacement Headlamps, part number DP5Z-13008-T and DP5Z-13008-V, sold for use with 2013-2016 Lincoln MKZ vehicles. The headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT markings may be missing. As such, these headlamps fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The incorrect headlamps may reduce the driver's visibility or make the vehicle less visible, increasing the risk of a crash.
2014 LINCOLN MKZ
288110 vehicles affected
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
2014 LINCOLN MKZ
2147323 vehicles affected
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
2014 LINCOLN MKZ
116160 vehicles affected
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
2014 LINCOLN MKZ
1301986 vehicles affected
STEERING: STEERING WHEEL/HANDLE BAR
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
2014 LINCOLN MKZ
191432 vehicles affected
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
2014 LINCOLN MKZ
603392 vehicles affected
SEAT BELTS:FRONT
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Risk: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
2014 LINCOLN MKZ
487301 vehicles affected
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
2014 LINCOLN MKZ
456440 vehicles affected
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
2014 LINCOLN MKZ
43135 vehicles affected
SEATS:FRONT ASSEMBLY:RECLINER
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
2014 LINCOLN MKZ
746842 vehicles affected
AIR BAGS
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Risk: The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
2014 LINCOLN MKZ
7153 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Lincoln MKZ Hybrid vehicles manufactured April 26, 2012, through September 24, 2013. Due to a manufacturing error, the transmission range sensor may not function properly allowing the affected vehicles to be shifted out of the Park position without first applying the brake pedal. Thus, these vehicles fail to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection."
Risk: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll which may result in a crash.
Complaints
2014 LINCOLN MKZ
ID: 2118402STEERING
A light came on for steering loss, stop safely and lock down my car. We are unable to drive it. The issue is the same to the recall number 19526 and possibly number 18508. Which my car is listed. The steering becsme difficult to turn and then eventually the light came on for steering loss and the car has been disabled. I looked up our Vin number [XXX] , and it was not included on this recall. However we believe it should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 LINCOLN MKZ
ID: 2117920STEERING
The contact owns a 2014 Lincoln MKZ. The contact stated that after starting the vehicle, the steering wheel was extremely difficult to turn in either direction. The messages "Steering Assist Unavailable" and "Hill Assist" were displayed on the instrument cluster. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 121,000.
2014 LINCOLN MKZ
ID: 2091353ELECTRICAL SYSTEM
-Rear view camera will only work 20% of the time at best. -The outside trunk button does not work at all, but the trunk button on the remote and inside the vehicle work. -The heated and cooling seats seldomly work. - The vehicle has randomly shut down, followed by trouble starting while in park on a few occasions in the last few years. -
2014 LINCOLN MKZ
ID: 2054518LANE DEPARTURE: ASSIST
I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called Sons Ford Auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.
2014 LINCOLN MKZ
ID: 2054517STEERING
I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called Sons Ford Auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.
2014 LINCOLN MKZ
ID: 2054516ELECTRICAL SYSTEM
I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called Sons Ford Auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.