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2012 LINCOLN MKZ Complaints and Recall Information

The 2012 LINCOLN MKZ has 1 complaint and 20 recalls filed with NHTSA. Owners most frequently report issues with the power steering, including multiple failures that required replacement of the rack and pinion module. Other problems relate to safety components addressed in recalls.

Common Issues

  • Power steering failures. The vehicle loses power steering assist repeatedly, leading to multiple replacements of the rack and pinion module within a few years.

Twenty recalls affect this vehicle involving systems such as steering and air bags. The range of recalls covers defects that could impair steering function or cause dangerous malfunctions in the air bag inflator modules.

Recalls

  • Electric power steering assist system. Recall 15V340000 affected 393,623 vehicles. A sensor fault can cause the steering assist to shut down, requiring more effort to steer at low speeds which increases crash risk. Dealers will check for diagnostic codes and replace the steering gear or update software free of charge.
  • Passenger side air bag inflator. Recall 19V001000 covered 782,384 vehicles. Air bag inflators may explode due to propellant degradation, risking sharp metal fragments injuring occupants. Owners were advised not to drive until repairs, and dealers replace the inflators at no charge.
  • Driver side air bag inflator. Recall 21V158000 involved 2,602,668 vehicles. Inflators may rupture from degradation leading to metal fragments striking occupants. Dealers will replace the inflators or modules free of charge.
  • Replacement air bag service parts. Recall 21E013000 covers 249 vehicles. Some replacement air bag inflators used in collision repairs may explode after exposure to humidity and temperature changes. Dealers will provide free replacement parts to purchasers of the affected components.
  • Passenger air bag module bracket. Recall 18V775000 affected 215 vehicles. The bracket securing the passenger air bag inflator may deform, causing gas leakage and air bag inflation failure, increasing injury risk. Dealers will replace the modules free of charge.
  • Passenger frontal air bag inflator. Recall 17V024000 included 654,695 vehicles. Inflators may rupture due to propellant degradation after exposure to humidity and temperature cycling, sending metal fragments into the vehicle. Owners were advised not to drive until repair and the inflators will be replaced free of charge.

Owners dealing with repeated repairs related to power steering failures or with recalls affecting critical safety systems such as air bags should consider their rights under state lemon laws. Persistent defects or unresolved recall problems might qualify the vehicle for additional legal protections.

2012 LINCOLN MKZ Summary

2012

Model Year

1

Total Complaints

6

Total Recalls

4433834

Vehicles Affected

Recalls

2012 LINCOLN MKZ

249 vehicles affected

21E013000

AIR BAGS:FRONTAL

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

2012 LINCOLN MKZ

2602668 vehicles affected

21V158000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

2012 LINCOLN MKZ

782384 vehicles affected

19V001000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

DO NOT DRIVE

2012 LINCOLN MKZ

215 vehicles affected

18V775000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.

Risk: If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

2012 LINCOLN MKZ

654695 vehicles affected

17V024000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

DO NOT DRIVE

2012 LINCOLN MKZ

393623 vehicles affected

15V340000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Complaints

2012 LINCOLN MKZ

ID: 2100303

STEERING

My car has lost powering steering three times now. I have replaced the rack and pinion module twice and I’m fixing to a third time. This has happened all within the last 3.5 years