2019 LINCOLN MKC

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

ENGINE

The vehicle has now been at the dealership for almost two weeks. I drove the car in under its own power and was shocked to learn that it needs a new engine (long block) due to a known issue described in a Technical Service Bulletin (TSB) 19-2346 After doing my own research, I discovered that this is a widespread problem with the Ford 2.0L engine, and the dealership confirmed this by stating they’ve replaced hundreds due to this defect. I then contacted Ford directly, but was told by customer service that the vehicle is out of warranty, and nothing could be done. The Ford case number is [XXX]. Let me be clear: this is not normal wear and tear. A major engine failure at only 63,000 miles is completely unacceptable — especially in a Certified Pre-Owned (CPO) vehicle, which I was sold as reliable transportation. I now realize that Ford and its dealers have been knowingly selling vehicles with a manufacturing defect, without taking responsibility when those vehicles inevitably fail. This is a documented defect in the engine block, as acknowledged by Ford in the TSB. Yet there is no recall. Why? This issue poses a serious safety risk, not to mention a massive financial burden for consumers who trusted Ford’s certification and quality standards. It is deeply concerning that Ford has chosen to avoid accountability, leaving owners like myself to pay for expensive repairs stemming from your own design flaw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Coolant leak, no warning overheating car turned off,needs new engine,coolant leak into cylinder ,only 62000 miles on the car

FUEL/PROPULSION SYSTEM

On or about July 29, 2025, the check engine light illuminated in my 2019 Lincoln MKC Sport with a 2.0L EcoBoost engine. A mechanic inspected the vehicle on August 4, 2025, and confirmed coolant is entering cylinder one, likely due to a blown head gasket or, less likely, an engine block crack. Symptoms include coolant loss, potential misfiring, and the check engine light activation. The issue was identified through diagnostic testing (e.g., borescope inspection or compression test, pending specific results). No external coolant leaks were observed, indicating an internal engine failure. The vehicle has 89,516 miles and was purchased three months ago on May 5, 2025, from Ford City in Champaign, Illinois. Safety Concerns: Coolant intrusion into cylinder one risks engine misfiring, rough idling, or sudden power loss, which could cause engine stalling or failure during operation. This poses a serious safety hazard, as it may lead to loss of vehicle control, particularly at highway speeds or in traffic, endangering the driver, passengers, and other road users. The defect compromises the reliability of the 2.0L EcoBoost engine and requires costly repairs. Additional Context: • No known history of severe overheating exists, but maintenance records prior to purchase are unavailable. • The vehicle has no aftermarket modifications. • No crashes or injuries have occurred, but the issue emerged shortly after purchase, suggesting a possible pre-existing defect. • Similar coolant intrusion issues have been reported in earlier 2.0L EcoBoost engines (e.g., 2013–2016 Ford models), and this may indicate a recurring defect in the 2019 MKC. • I urge NHTSA to investigate whether this engine issue warrants a recall due to its potential safety impact.

ENGINE

On or about July 29, 2025, the check engine light illuminated in my 2019 Lincoln MKC Sport with a 2.0L EcoBoost engine. A mechanic inspected the vehicle on August 4, 2025, and confirmed coolant is entering cylinder one, likely due to a blown head gasket or, less likely, an engine block crack. Symptoms include coolant loss, potential misfiring, and the check engine light activation. The issue was identified through diagnostic testing (e.g., borescope inspection or compression test, pending specific results). No external coolant leaks were observed, indicating an internal engine failure. The vehicle has 89,516 miles and was purchased three months ago on May 5, 2025, from Ford City in Champaign, Illinois. Safety Concerns: Coolant intrusion into cylinder one risks engine misfiring, rough idling, or sudden power loss, which could cause engine stalling or failure during operation. This poses a serious safety hazard, as it may lead to loss of vehicle control, particularly at highway speeds or in traffic, endangering the driver, passengers, and other road users. The defect compromises the reliability of the 2.0L EcoBoost engine and requires costly repairs. Additional Context: • No known history of severe overheating exists, but maintenance records prior to purchase are unavailable. • The vehicle has no aftermarket modifications. • No crashes or injuries have occurred, but the issue emerged shortly after purchase, suggesting a possible pre-existing defect. • Similar coolant intrusion issues have been reported in earlier 2.0L EcoBoost engines (e.g., 2013–2016 Ford models), and this may indicate a recurring defect in the 2019 MKC. • I urge NHTSA to investigate whether this engine issue warrants a recall due to its potential safety impact.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle briefly vibrated, prompting the contact to discontinue driving the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the cylinders resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.

ENGINE

My 2019 Lincoln MKC with a 2.0L EcoBoost engine experienced coolant intrusion into cylinder 2, leading to engine misfire, check engine light, and severe vibration. The dealership confirmed the issue and recommended a full long block engine replacement, estimated at over $11,000. This failure occurred at only 48,000 miles. This appears to be the exact issue described in Ford TSB 19-2346, which covers 2017–2019 model year vehicles with the 2.0L EcoBoost engine, including the Lincoln MKC and MKZ. The TSB acknowledges a design-related coolant leak into the engine cylinders that can cause white smoke, misfire, rough running, and warning lights. Ford’s recommended repair is to replace the long block assembly. I believe this is a widespread design defect and request NHTSA’s investigation to ensure proper manufacturer accountability.

ENGINE

only 69,000 miles and have engine failure. Car shut down on the highway and put me and my child in a very dangerous situation. Dealership diagnosed it as coolant intrusion into the engine. Seems to be a widely known problem with the MKC. The engine now must be replaced and the cost is more than the car is worth.

ENGINE

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000(Engine); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE

2019 MKC - Purchased from Lincoln last year used 20k. Known coolant intrusion into the engine. Clouds of white smoke in exhaust and coolant leak. Misfire. Requires replacement per TSB Ford replaced defective engines with exact same problem; Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion, PROGRAM TERMS This program provides a no-cost, one-time repair (if needed) to the 1.5L short block, due to coolant intrusion to the cylinder bores, for 7 years of service or 84,000 miles from the warranty start date of the vehicle, whichever occurs first. ...........but has not helped Lincoln Customers with the exact same issue.

UNKNOWN OR OTHER

When placing the vehicle in Reverse, the camera image is distorted. This problem happens intermittently but when it does, I am unable to view any potential hazards as I back up.

ENGINE

Was uninformed about previous recalls to this same make and model that took place prior to me getting this vehicle. Was told by Ford dealership recently once I took the vehicle for diagnostic for engine light being on that coolant has been leaking into the engine and would require a brand new engine. This has been a manufacture issue that ford has been made aware of years ago and has done absolutely nothing about.

ENGINE

COOLANT LEAKED INTO THE EMGINE BLOCK THAT RESULTED IN THE ENGINE BEING DAMAGED SO IT NEEDED TO BE REPLACED AT MY EXPENSE. THE CAR WAS PURCHASED ON JULY 2022 AND ONLY HAS 17500 MILES ON IT. THIS IS A KNOW PROBLEM WITH MANY LINCOLN KMC'S. I THINK LINCOLN SHOULD PAY FOR ENGINE REPLACTMENT.

ENGINE

I started my car with no prior warning light or malfunction alerts on my dashboard or Lincoln phone app. Upon shifting into drive, the vehicle began shaking severely, accompanied by a loud rattling noise for the first time. I had the car towed to a Lincoln dealership, where they evaluated the issue (see attached file for their conclusion). Seeking a second opinion, I had it towed again to an independent service center, where they determined that a cracked electrical plug caused a transmission fluid leak. The defect put our safety at risk, as I was unknowingly driving with transmission fluid levels below the minimum and blackened oil. As a result the transmission had to be replaced.