2024 LINCOLN CORSAIR

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FUEL/PROPULSION SYSTEM

Reference is made to Recall 24V954000 For PHEV Corsairs made through April 2024. Mine was built in June 2024, bought in Dec 2024, stopped being able to be charged via 240V power in July and will not be addressed by Ford and the dealer as it is not included in the recall. To date the OEM adapter for charging with 120 V and the charging cord have been demonstrated to be not at fault and my suspicion is that the battery needs to be replace. A simple software update and test would address the safety of the battery being charged even with 120V power. Please, revise or issue a recall to include all built after October 24, 2019

ELECTRICAL SYSTEM

Reference is made to Recall 24V954000 For PHEV Corsairs made through April 2024. Mine was built in June 2024, bought in Dec 2024, stopped being able to be charged via 240V power in July and will not be addressed by Ford and the dealer as it is not included in the recall. To date the OEM adapter for charging with 120 V and the charging cord have been demonstrated to be not at fault and my suspicion is that the battery needs to be replace. A simple software update and test would address the safety of the battery being charged even with 120V power. Please, revise or issue a recall to include all built after October 24, 2019

LANE DEPARTURE: BLIND SPOT DETECTION

Since [XXX], I had my new car for five months and began receiving pre-collision assist not available and park aid malfunction. I have been receiving these since March. I took it into the dealer and they said that there would be a software update by May 1, 2025, this is the middle of June. I contacted them again around the first of June and the dealer told me the Software Updates would be available by the middle of June. This is a very dangerous situation because I do not have line assist and I don’t have any cruise. I feel like no one is listening to me since I still do not have the Software Updates and cannot use those functions on my new car. When this first occurred, my car threw on the brakes and sped up by itself. I need someone to listen. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Since [XXX], I had my new car for five months and began receiving pre-collision assist not available and park aid malfunction. I have been receiving these since March. I took it into the dealer and they said that there would be a software update by May 1, 2025, this is the middle of June. I contacted them again around the first of June and the dealer told me the Software Updates would be available by the middle of June. This is a very dangerous situation because I do not have line assist and I don’t have any cruise. I feel like no one is listening to me since I still do not have the Software Updates and cannot use those functions on my new car. When this first occurred, my car threw on the brakes and sped up by itself. I need someone to listen. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

LANE DEPARTURE: ASSIST

Since [XXX], I had my new car for five months and began receiving pre-collision assist not available and park aid malfunction. I have been receiving these since March. I took it into the dealer and they said that there would be a software update by May 1, 2025, this is the middle of June. I contacted them again around the first of June and the dealer told me the Software Updates would be available by the middle of June. This is a very dangerous situation because I do not have line assist and I don’t have any cruise. I feel like no one is listening to me since I still do not have the Software Updates and cannot use those functions on my new car. When this first occurred, my car threw on the brakes and sped up by itself. I need someone to listen. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

The Reatraints Control Module detects a fault in the driver side curtain airbag. This has happened multiple times and the Dealer has not been able to repair the problem. Dealer has tried to repair two times. Dealer will attempt to resolve issue a third time.

EXTERIOR LIGHTING

Since late 2024, we have received notification via the Lincoln mobile app that "certain vehicle features have been disabled to conserve battery life". Those made known via that notice were lack of ability to remotely lock/unlock the vehicle and also lack of ability to remote start the vehicle. Lincoln has read on several occasions the battery charge ranging from 50% to 62% while sharing that the battery charge should be at 80%...recommending via the app and verbally via phone communication, to drive the vehicle for 30 miles (10 on the highway) to charge the vehicle to the 80% threshold (like what?). The vehicle was taken a Lincoln dealer who was asked to diagnose the low charge on the battery and we were told the battery was fine. On 1/28/25 we received notice that we were given a software update (10.1.1) that was meant to enhance connectivity and conserve battery health, validating that Lincoln knows they have a problem. Since that update, the "Lincoln Welcome" feature aka "Lincoln Embrace" was disabled when the battery charge % as read by Lincoln was at 57%. This feature is both SAFETY and SECURITY related and a contributing factor as to why we selected Lincoln. The feature is meant to recognize our approach to the vehicle via the key fob and illuminate the inside and outside of the vehicle to allow us to see if any form of predator is inside the vehicle our outside around the perimeter. As senior citizens that live in one of the highest crime rate cities in the country, this feature is critical to us and we have chosen not to drive the car at night until this is addressed. A complete breakdown in trust