2018 LEXUS RX Complaints and Recall Information
The 2018 LEXUS RX has 6 complaints and 0 recalls filed with NHTSA. Owners most frequently report issues with door handles failing to open and problems related to the fuel pump sensor. Some also mention noises when applying the brakes and difficulties with the panoramic sunroof shade.
Common Issues- Fuel pump sensor failure. Electrical short in the fuel pump sensor causes the car to stall unpredictably and triggers a warning light. Lexus has addressed two other fuel pump defects on this model through recalls and customer programs but has not covered this third issue.
- Interior door handle malfunction. Multiple reports of front driver’s side and left front interior door handles breaking or failing to open, requiring opening the door from the outside. Some owners found their vehicles excluded from related recall campaigns.
- Brake noise. Customers report a squacking or barking noise when applying the brakes.
- Panoramic sunroof shade failure. The sunshade retracts but bunches up and stops before fully closing. The issue appears common and can lead to expensive repairs.
- Sensor replacement costs. An owner had to replace a sensor twice in the same year at their own expense, costing around $500.
- Recall exclusion dispute. One owner’s Lexus RX 350 L produced within the recall period was not included in the recall for the door handle defect and was denied coverage despite contacting the dealer and manufacturer support center.
2018 LEXUS RX Summary
2018
Model Year
6
Total Complaints
0
Total Recalls
0
Vehicles Affected
Recalls
No recalls found.
Complaints
2018 LEXUS RX
ID: 2126694VISIBILITY/WIPER
I have a panoramic sunroof and the sunshade retracts when the switch is pressed but the shade bunches up and stops before fully retracting. It appears from online searches that it’s a well known problem with Lexus and can result in a very costly repair that’s caused in no part by the owners of the vehicles. A recall of this manufacturing defect needs to be issued.
2018 LEXUS RX
ID: 2115680STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
The contact owns a 2018 Lexus RX 350. The contact stated that upon arriving to the residence and parking the vehicle, the front driver’s side door failed to open while pulling on the interior door handle. The contact rolled down the window and was able to open the front driver’s side door while pulling the exterior door handle. The vehicle was taken to a local dealer, where it was diagnosed that the front driver’s side door handle needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to Lexus Special Service Campaign Number: 20LC02. The manufacturer was made aware of the failure. The failure mileage was approximately 47,518.
2018 LEXUS RX
ID: 2111988STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
On our 2018 Lexus RX 350 L, the left front interior door handle broke and we had to roll the window down and open the door from the outside. I learned that there was a recall - Lexus Special Service Campaign 20LC02 but our Lexus VIN was not listed. Our Lexus Model/year was manufactured in 05/18 and that was within the production period of the recall, April 2015 to September 2018. I believe that Lexus not including our suv's VIN in the recall was an oversight. As a result, I reached out to Smithown Lexus in NY and they did not honor the recall and wanted $219 + tax just diagnose the problem. I also called Lexus Guest Experience Center at 1-800-255-3987 and thety also did not honor the recall. Since, I purchased and installed the door handle. Is there a way I can get get reimbursed for parts and labor of $450?
2018 LEXUS RX
ID: 2101002UNKNOWN OR OTHER
iOS lite has come on for the second time. Sensor had to be replaced early this year. Cost $500.
2018 LEXUS RX
ID: 2092391FUEL/PROPULSION SYSTEM
The fuel pump sensor electrically shorted. The assembly failed. (tube assembly, fuel suction w/ pump and gage), gasket, fuel suction tube set. It is available for inspection. The car could stall at any time because the fuel pump sensor cannot accurately determine the fuel level or how much fuel is being injected into the engine. There was a warning light. Lexus covered two other fuel pump safety issues for this make and model (2018 RX 450h), one under a manufacturer recall and one through a customer support program. This is a THIRD defect with the fuel pumps on these vehicles for which Lexus has NOT offered coverage or notified its customers.
2018 LEXUS RX
ID: 2078995SERVICE BRAKES
Brake squack/barking noise when brakes are depressed.