2010 LEXUS HS Complaints and Recall Information

SERVICE BRAKES

Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.

Risk: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.

FUEL SYSTEM, GASOLINE:STORAGE

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 HS250h LEXUS VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY." WHEN THE VEHICLE WAS ROTATED FOLLOWING A CRASH TEST AS REQUIRED, THE AMOUNT OF FUEL LEAKAGE EXCEEDED THE ALLOWABLE LIMITS.

Risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

SERVICE BRAKES

there was a safety recall issued for this model for this year for this car. I took the car to someone and they told me there was a recall for this issue so I should take to the dealer. I took to the dealer in Chandler, they told me there was no open recalls. I called the Lexus customer service line, they told me to take the car to the place where they had originally done the recall work, at Bell Lexus. Even though they know this was from a recall they will not perform the work even though this is a known issue and safety recall on this car. this is the same combination as the recall and they will not even consider fixing it. [XXX] [XXX] Toyota Motor Sales, U.S.A., Inc. 19001 South Western Avenue, S207 Torrance, CA 90509-2991 Recall Management Division National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 Re: Toyota Safety Recall 13V-235 – Preliminary Dealer Notification To whom it may concern, Please find attached the Preliminary Dealer Notification Letter for Toyota Safety Recall 13V-235 on the following Toyota and Lexus vehicles:  Certain 2010 Model Year HS250h Vehicles  Certain 2010 Model Year Prius Vehicles If you have any questions regarding this matter, please contact me at [XXX] . Sincerely, Quality Compliance Assistant Manager Attachments:  Lexus 13V-235 (DLD) Dealer Notification (Prelim)  Toyota 13V-235 (D0H) Dealer Notification (Prelim) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

The contact owns a 2010 Lexus HS 250H. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that upon depressing the accelerator pedal a second time, the vehicle jerked while responding sluggishly. The contact stated that the failure also occurred while making a turn. The contact stated that the accelerator pedal was depressed but the vehicle came to a complete stop, nearly causing oncoming traffic to crash into the vehicle. The contact stated upon depressing the accelerator pedal a second time, the vehicle jerked while responding sluggishly. The vehicle was taken to the dealer, where it was diagnosed and determined that the hybrid battery had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.

SERVICE BRAKES

ABS Braking System Pump with an abnormal leak of ACC Press. Under recall # DLD for the same ABS Brake Booster Pump failure a Lexus dealer repaired the system under recall notice in 2013. The same issue happened again in 2025 an ABS Brake Booster Pump failure rendering the car unsafe to drive with a defective braking system, an ABS light and Brake light illuminated on the dashboard. The vehicle was taken to a local repair shop which informed me the vehicle was unsafe to drive. I contacted the dealer who stated the repair in 2013 was on warrantied for one year. I then called Lexus corporation under Case # 250212001465 and spoke to several Lexus corporate consumer advocates in their resolution department, who essentially stated Lexus cannot assist with a failed ABS Brake Booster component as it was once repaired and the responsibility to repair the ABS brake system pump falls on me the customer. I informed Lexus this was not a broken headlight, this is a safety issue, an abilty to stop the car braking issue for us and others on the road as the car is unsafe to drive at any speed. Therfore, I request the NTSB assistance to resolve this matter.

SERVICE BRAKES

Lexus had a recall on certain 2010 HS250H cars for an issue where they have nitrogen gas leaking into brake fluid causing brake failure. My Vin number was not one of recalls however in August of 2023 they sent me a notice stating that if my car has this problem they will repair at no cost to me. Very expensive repair. That notice says they will repair until March 31 2024. It says if certain warning lights are not on , don't take it to get repaired. My car now has this problem and they are saying they won't repair it unless I pay for repair. I have 5 warning lights on and cruise control now won't work as well as they note that brakes could fell causing a collision. I can't afford the repair and I don't agree that they won't repair it. Under the recall there is no time limit and they would repair it today. To me they are verifying that my car was one that should be on recall since it's the same exact issue and they sent me letter verifying that my car was one with problem. Is there anything I can do?

ENGINE

The contact owns a 2010 Lexus HS-250h. The contact stated that the check engine warning light was illuminated. The contact stated that while depressing the brake pedal, the brake pump was continuously pumping brake fluid. The vehicle was taken to a certified mechanic who diagnosed that the braking system had malfunctioned, and there was an abnormal leaking of the adaptive cruise control pressure. The contact learned of NHTSA Campaign Number: 13V235000 (Service Brakes) which was related to the failure. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 222,000.