2022 KIA SOUL

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the contact stated that the low oil pressure warning light failed to illuminate while the engine oil level was significantly low. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact stated that on the first test, the vehicle had consumed 1.1 quart of oil after 1,946 miles. The contact stated that on the second test, the vehicle had consumed 1/2 quart of oil after 1,047 miles. The dealer informed the contact the oil consumption test met the manufacturer's guidelines, and the contact was referred to the manufacturer for assistance. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 51,000.

ENGINE

Open [XXX] SK3 Horn Warranty Extension for Replacement 17/02/2025 ~ 31/12/9999 Open [ZZZ] [Recall] Nu ATK (SK3, SP2, BD) Engine Inspection & Replacement 01/01/2025 ~ 31/12/9999 3 other are at 2 other are at safety risk The problem is confirmed by [XXX] that is a independent service center The vehicle has not been inspected by manufacturers or anyone else. There are currently no warning lamps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Engine stalls with white smoke with auto start stop on

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact stated that there was an abnormally loud sound coming from the engine while driving at various speeds and while the engine was idling. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be repaired under the recall. The dealer informed the contact that the failure appeared to be related to the oil pressure throughout the engine. Additionally, the dealer informed the contact that the recall test could not be performed because the vehicle had failed to start; however, the contact stated that the vehicle was operable at the time it was taken to the dealer. The dealer informed the contact that the engine needed to be replaced out the out-of-pocket. The contact related the engine replacement to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 77,800.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact stated that while receiving an oil change, the contact was informed that there was no oil in the engine. The contact stated that oil was being added to the vehicle more often than normal. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The engine oil was topped off however, two days later, oil needed to be added again. The contact stated that one quart of oil needed to be added after several days. Additionally, the low oil level warning light was inoperable. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

UNKNOWN OR OTHER

I had this car go to the garage back in February under the 2021-2023 Seltos and Soul engine recall. The engine was fine but the check engine light is has been on since MARCH. I personally believe this was software related as I had MULTIPLE technicians verify the sensor and wiring is still in top shape. My OBD2 Reader shows the engine is pulling a large amount of retarded timing and it only happens under acceleration.

ENGINE

I had this car go to the garage back in February under the 2021-2023 Seltos and Soul engine recall. The engine was fine but the check engine light is has been on since MARCH. I personally believe this was software related as I had MULTIPLE technicians verify the sensor and wiring is still in top shape. My OBD2 Reader shows the engine is pulling a large amount of retarded timing and it only happens under acceleration.

ENGINE

My 2022 Kia Soul was recalled due to an engine defect involving piston oil rings. The recall repair was supposed to include a specific engine vibration test and possibly an engine replacement if the test failed. Initially, the dealership performed the test incorrectly and said it failed. They redid the test and said it passed, but instead of replacing or fully inspecting the engine, they only installed an oil ring sensor. I am worried the sensor-only fix does not address the root issue, especially since the sensor’s effectiveness is currently being audited. This could pose a safety risk because the engine defect can cause failure, loss of power, or fire. In addition, I have experienced the warning light—a triangle with an exclamation point—that comes on intermittently. When it does, the message says to “check upper rear brake light.” This warning light has appeared multiple times, which adds to my concern about the vehicle’s condition. No other warning lights related to the engine have appeared yet, but I’m concerned about the incomplete recall fix and the possibility of future engine problems. The problem has not been fully confirmed or resolved by the manufacturer or an independent service center.

ENGINE

My kia soul had no warning lights until last week when it shut down completely while pulling into an intersection, I have just purchased it 6 months ago. The engine light came on along with the oil lamp, battery light and master warning light. The car shut down and after a few minutes came back on. It has been doing this randomly for a week now so its barely been driven. It had a p000a code so I took it to a kia dealership for repairs after having it checked elsewhere and being told it needs a new engine. The repairs they quoted me at are over 4k and included the intake cam and intake and exhaust cam phasers. There is not much of a guarantee that this could not happen again if I spend it. I was told its unsafe to drive so its parked and may have to be defaulted on. I've seen others with similar issues while researching.

ENGINE

Originally, my CE light came on the first week of July 2025 and threw a Historical P0011 code for my intake Camshaft Variable Timing Solenoid. Light went off, and I took it to my local KIA dealership within a couple of days for a diag. They didn't catch a code, but said that sometimes the P0011 code will throw if there is any oil build-up, so they just recommended a 60k mile maintenance about 9k miles early and that it "should clear the code" with a flush. I couldn't afford a $1400 total service so I took it to a service shop nearby for an engine flush and an oil change on 08/08/25. The service shop also got a code for my variable Timing Solenoid and they cleared it after service. After one drive cycle, the CE light came back on, and this time threw a pending code for a Cylinder 2 misfire. The employee at the Auto Parts store said that Cylinder 2 could have a faulty coil and suggested a replacement, which we did. After another drive cycle, the CE light came on once again and threw a code(of unknown status) for a Cylinder 2 and 4 misfire. They advised us that due to the misfires after an oil change, that the Solenoid sounded like the problem afterall. I replaced my Solenoid, and not only did my CE light come on again, but I also experienced misfire, along with white smoke from my exhaust and rough idle. I got one last diag on 08/09/25 and they were able to do a scan, where they found oil had reached my spark plugs, and had noted the walls of my pistons were worn from the pistons knocking the walls. We also noticed that we burned through the entirety of the oil added to my vehicle during my oil change. With all of that information, the mechanic advised me that his best opinion without looking at my internal motor that my Piston Rings are likely worn, causing my misfires, oil consumption, burnt oil, and oil rising past the Piston Rings. We discussed the current recall on 2022 Kia Souls due to faulty Piston Rings and that it could coincide

ENGINE

Took my 2022 soul in for the ring recall. The kia dealership in myrtle beach denied warranty due to sludge. That my complaint. I thought if ring leaks it creates sludge.

ENGINE

-Piston oil rings,oil burn -potential fire or wreck risk -oil usage confirmed -no -engine noise Manufacturers are accepting 1 qt burn per 1,000 miles. This is beyond excessive and should be repaired or replaced.

ENGINE

Car was having acceleration issues, loss of power, and stalled while driving. Took the car to the dealership to be assessed for active recall SC336 and they passed the car deeming it was safe to drive. I expressed concern with the safety of driving this car with the symptoms it was showing. They offered no other services. Approximately one month later, the car could not accelerate, lost power, stalled on the freeway, and would not restart. The car was towed to the nearest dealership and diagnosed to determine the engine needs to be replaced. Kia customer service said since the car was “cleared” previously of the recall that it would not be eligible for replacement under the recall. Thankfully I have warranty but I think this is extremely inappropriate and I also think it was inappropriate diagnosed when I took it the first time to the dealership and driving the car was a risk!

POWER TRAIN

Check engine light came on so I took the car to a mechanic who scanned the vehicle and found diagnostic trouble code P0017 (Crankshaft Position – Camshaft Position Correlation). This code indicates a timing issue that could be related to a timing chain or camshaft sensor malfunction. The car only has 92,000 miles and is less than 10 years old, I bought it pre-owned. I contacted KIA corporate and was told to take the car to a dealership for evaluation, but the dealership refused to inspect the car without a $250 diagnostic fee, stating it was not covered because the vehicle was purchased used. My understanding is that powertrain issues like this should be covered under warranty, and this may relate to existing recalls such as Recall SC336, which concerns engine performance and safety. This could pose a serious safety risk if the engine fails while driving.

ENGINE

Car is burning oil and check engine light came on. It shakes and stalls when coming to a stop.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact stated while driving 30 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway and observed smoke coming from the engine compartment. The contact stated that the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but was unable to diagnose the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

AIR BAGS

The contact owned a 2022 Kia Soul. The contact stated that while driving at approximately 35 MPH, another vehicle attempted to merge in front of the contact, causing the front driver side of the vehicle to collide with the rear passenger end of another vehicle, but the air bag did not deploy. The contact sustained neck and shoulder injuries. Medical attention was not sought as of yet; however has a doctor appointment scheduled. The vehicle was then towed to a tow lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was 49,000.

SUSPENSION

When vehicle stopped at red light, foot on break. The whole car shut down and locked up and I was unable to move. I had to turn the car off and back on and jerk the wheel to get it to respond again. This happened twice in one drive. This is right after getting my car back from dealership for parts that had to be replaced due to a re-call.

SERVICE BRAKES

When vehicle stopped at red light, foot on break. The whole car shut down and locked up and I was unable to move. I had to turn the car off and back on and jerk the wheel to get it to respond again. This happened twice in one drive. This is right after getting my car back from dealership for parts that had to be replaced due to a re-call.

ELECTRICAL SYSTEM

When vehicle stopped at red light, foot on break. The whole car shut down and locked up and I was unable to move. I had to turn the car off and back on and jerk the wheel to get it to respond again. This happened twice in one drive. This is right after getting my car back from dealership for parts that had to be replaced due to a re-call.

UNKNOWN OR OTHER

I am submitting this complaint regarding the well-documented engine defect involving faulty piston rings in Kia vehicles, which has led to an official recall 25V099. While Kia has agreed to repair the engine IF it fails when it fails, they have refused to offer a repurchase or fair compensation for the diminished value of the vehicle — despite the fact that this defect is a manufacturer-responsible issue and has significantly compromised the value, safety reputation, and resale potential of our vehicle. We purchased this vehicle in good faith, unaware of any such defect at the time of purchase. The recall, once publicized, instantly reduced the car’s market value and undermined confidence in its reliability — even if a repair is offered. We do not believe a mere repair fully resolves the financial impact or the breach of trust involved. A permanently compromised engine, even when repaired, may still pose long-term risks that affect performance, safety, and value. This is a material defect that devalues the asset we financed. Kia’s current position is to offer only repair, refusing buyback or compensation for depreciation resulting from their manufacturing defect. This is not acceptable, as it disregards the economic harm to consumers and the loss in vehicle equity stemming directly from Kia's own negligence. We are requesting that NHTSA investigate Kia’s broader policy in addressing this defect, including whether its refusal to compensate consumers for lost value constitutes a failure of consumer protection standards under federal safety and recall law. We respectfully ask that NHTSA: Continue oversight of Kia's recall process and consumer remedies. Encourage Kia to offer buyback or financial restitution to impacted owners. Recognize that for many consumers, a repair does not restore what was lost. Thank you for your attention to this matter. I am happy to provide documentation of our purchase, communication with Kia, and further details as needed

ENGINE

I am submitting this complaint regarding the well-documented engine defect involving faulty piston rings in Kia vehicles, which has led to an official recall 25V099. While Kia has agreed to repair the engine IF it fails when it fails, they have refused to offer a repurchase or fair compensation for the diminished value of the vehicle — despite the fact that this defect is a manufacturer-responsible issue and has significantly compromised the value, safety reputation, and resale potential of our vehicle. We purchased this vehicle in good faith, unaware of any such defect at the time of purchase. The recall, once publicized, instantly reduced the car’s market value and undermined confidence in its reliability — even if a repair is offered. We do not believe a mere repair fully resolves the financial impact or the breach of trust involved. A permanently compromised engine, even when repaired, may still pose long-term risks that affect performance, safety, and value. This is a material defect that devalues the asset we financed. Kia’s current position is to offer only repair, refusing buyback or compensation for depreciation resulting from their manufacturing defect. This is not acceptable, as it disregards the economic harm to consumers and the loss in vehicle equity stemming directly from Kia's own negligence. We are requesting that NHTSA investigate Kia’s broader policy in addressing this defect, including whether its refusal to compensate consumers for lost value constitutes a failure of consumer protection standards under federal safety and recall law. We respectfully ask that NHTSA: Continue oversight of Kia's recall process and consumer remedies. Encourage Kia to offer buyback or financial restitution to impacted owners. Recognize that for many consumers, a repair does not restore what was lost. Thank you for your attention to this matter. I am happy to provide documentation of our purchase, communication with Kia, and further details as needed

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating before the vehicle stalled. Additionally, while decelerating, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not determined. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,000.

VEHICLE SPEED CONTROL

My car keeps losing a major amount of oil and has been doing that before the correct date or miles is due for a new oil change and then my car makes a funny noise. It has issues when I accelerate, it langs, it takes longer to get up to speed and the shifting sometimes is loud and behind, my rpm goes really high and I'm going no where at times. My air conditioner also makes a really bad humming sound on when turned up. Not exactly sure on date when started honestly. It's been some months now.

FUEL/PROPULSION SYSTEM

My car keeps losing a major amount of oil and has been doing that before the correct date or miles is due for a new oil change and then my car makes a funny noise. It has issues when I accelerate, it langs, it takes longer to get up to speed and the shifting sometimes is loud and behind, my rpm goes really high and I'm going no where at times. My air conditioner also makes a really bad humming sound on when turned up. Not exactly sure on date when started honestly. It's been some months now.

ENGINE

My car keeps losing a major amount of oil and has been doing that before the correct date or miles is due for a new oil change and then my car makes a funny noise. It has issues when I accelerate, it langs, it takes longer to get up to speed and the shifting sometimes is loud and behind, my rpm goes really high and I'm going no where at times. My air conditioner also makes a really bad humming sound on when turned up. Not exactly sure on date when started honestly. It's been some months now.

FORWARD COLLISION AVOIDANCE: WARNINGS

Rodents chewed through the main wire harness on my vehicle on 2 separate occasions, both times in the same exact location. This recurring damage poses a serious safety risk and may be linked to soy-based wire coatings that attract rodents. The first incident required a $4,979.27 repair, covered by insurance; I paid a $500 deductible. The vehicle was diagnosed by Boonton Auto Body Shop. I recently discovered a second instance of rodent damage in the exact same location, which has not yet been repaired. This led me to investigate further and learn that this may be a common issue in certain vehicles, possibly due to soy-based insulation. I filed a complaint with Kia, but they denied responsibility. The main wire harness is critical to safety systems including braking, steering, engine performance, lighting, and airbags. Although I caught the issue before any accident occurred, undetected damage could lead to serious safety failures while driving. Some may argue the issue is environmental, but I also own a 2012 Toyota Prius, which I own and park in the same location since 2012. That vehicle has never had any rodent damage. This suggests that the problem is not just environmental, but may be due to the design, material based, or placement of the wiring in the Kia. Many consumers are unaware they can report safety-related issues to NHTSA. After being denied by the manufacturer, most are left with high repair costs and no resolution. I am concerned that if consumers remain silent or unaware of this process, Kia will not be held accountable. This is not an isolated case. The repeated, location-specific failure and the manufacturer's refusal to act show a clear pattern of potential design defect. I urge NHTSA to investigate this issue seriously, issue a recall to ensure Kia addresses the problem and protects consumer safety, and require the manufacturer to reimburse affected consumers for repair costs. This issue must be addressed before a serious accident occurs.

STEERING

Rodents chewed through the main wire harness on my vehicle on 2 separate occasions, both times in the same exact location. This recurring damage poses a serious safety risk and may be linked to soy-based wire coatings that attract rodents. The first incident required a $4,979.27 repair, covered by insurance; I paid a $500 deductible. The vehicle was diagnosed by Boonton Auto Body Shop. I recently discovered a second instance of rodent damage in the exact same location, which has not yet been repaired. This led me to investigate further and learn that this may be a common issue in certain vehicles, possibly due to soy-based insulation. I filed a complaint with Kia, but they denied responsibility. The main wire harness is critical to safety systems including braking, steering, engine performance, lighting, and airbags. Although I caught the issue before any accident occurred, undetected damage could lead to serious safety failures while driving. Some may argue the issue is environmental, but I also own a 2012 Toyota Prius, which I own and park in the same location since 2012. That vehicle has never had any rodent damage. This suggests that the problem is not just environmental, but may be due to the design, material based, or placement of the wiring in the Kia. Many consumers are unaware they can report safety-related issues to NHTSA. After being denied by the manufacturer, most are left with high repair costs and no resolution. I am concerned that if consumers remain silent or unaware of this process, Kia will not be held accountable. This is not an isolated case. The repeated, location-specific failure and the manufacturer's refusal to act show a clear pattern of potential design defect. I urge NHTSA to investigate this issue seriously, issue a recall to ensure Kia addresses the problem and protects consumer safety, and require the manufacturer to reimburse affected consumers for repair costs. This issue must be addressed before a serious accident occurs.

AIR BAGS

Rodents chewed through the main wire harness on my vehicle on 2 separate occasions, both times in the same exact location. This recurring damage poses a serious safety risk and may be linked to soy-based wire coatings that attract rodents. The first incident required a $4,979.27 repair, covered by insurance; I paid a $500 deductible. The vehicle was diagnosed by Boonton Auto Body Shop. I recently discovered a second instance of rodent damage in the exact same location, which has not yet been repaired. This led me to investigate further and learn that this may be a common issue in certain vehicles, possibly due to soy-based insulation. I filed a complaint with Kia, but they denied responsibility. The main wire harness is critical to safety systems including braking, steering, engine performance, lighting, and airbags. Although I caught the issue before any accident occurred, undetected damage could lead to serious safety failures while driving. Some may argue the issue is environmental, but I also own a 2012 Toyota Prius, which I own and park in the same location since 2012. That vehicle has never had any rodent damage. This suggests that the problem is not just environmental, but may be due to the design, material based, or placement of the wiring in the Kia. Many consumers are unaware they can report safety-related issues to NHTSA. After being denied by the manufacturer, most are left with high repair costs and no resolution. I am concerned that if consumers remain silent or unaware of this process, Kia will not be held accountable. This is not an isolated case. The repeated, location-specific failure and the manufacturer's refusal to act show a clear pattern of potential design defect. I urge NHTSA to investigate this issue seriously, issue a recall to ensure Kia addresses the problem and protects consumer safety, and require the manufacturer to reimburse affected consumers for repair costs. This issue must be addressed before a serious accident occurs.

ENGINE

I am submitting this complaint about a serious and unresolved safety issue with my Kia vehicle. Kia is currently attempting to reverse an active recall on my vehicle, despite the fact that the issue still exists and has not been fixed. This is an extremely dangerous situation, and I believe they are doing this simply to save money, not to protect drivers. My vehicle was at a Kia dealership for over three weeks, during which time no meaningful repairs were made. The only service performed was a cabin air filter replacement, which I was charged for. The original issue—covered under an active recall that warned of a potential engine fire—was never addressed. Now I’ve been told I need to pick up my car and drive it, even though Kia acknowledges the vehicle is still under an active recall. The dealer told me that if it “acts up,” I can bring it back. This is completely unacceptable. I should not be expected to risk my safety or the safety of others by driving a vehicle that Kia itself has said could catch fire. It is extremely troubling that Kia is trying to walk back the recall status, leaving drivers like me to deal with unsafe vehicles. They had my car for weeks, made no safety repairs, and now expect me to drive it with the same risk that triggered the recall in the first place. This is not how recalls should work, and I am asking NHTSA to investigate Kia’s handling of this issue and ensure they are held accountable for knowingly putting unsafe vehicles back on the road. Thank you for your attention to this serious safety matter.

ENGINE

I am writing to formally report a concern regarding my 2022 Kia Soul, which is exhibiting symptoms identical to those described in NHTSA Recall 25V099000 (engine recall for excessive oil consumption and potential fire risk in 2.0L Nu MPI engines). Vehicle Information: VIN: [XXX] Year/Model: 2022 Kia Soul -Engine: 2.0L Nu MPI -Manufacture Date: October 2021 -Current Mileage: 61,091 My vehicle is consuming oil at an abnormal rate. I have documented that oil levels drop dangerously low by approximately 2,000- 3,000 miles after each oil change. Multiple inspections by Kia service technicians at Ricart Kia in Groveport Ohio (where the vehicle was purchased) and 1 time at Coughlin Kia in Lancaster Ohio and they have found no external leaks and no visible signs of burning, yet the issue persists. I have also undergone Kia’s standard oil consumption test at 1,000 miles post-change, but the issue does not manifest at that point — only after continued mileage, as oil loss becomes more pronounced past the early driving phase. Which fits with the description of the piston rings causing excessive oil consumption… a common pattern with defective oil rings: the oil consumption ramps up after initial miles, especially once the engine is fully warmed and carbon buildup begins interfering with the rings after an oil change. Per Ricart Kia in groveport, I am now getting an oil change every 3,000 miles to prevent issues or damage and also having to check my oil every day. Upon the most recent oil change at 3,000 miles..I was nearly empty. My vehicle’s manufacture date and engine match the criteria in Recall 25V099000. Despite this, my VIN is not currently included, even though I’m experiencing the exact issue the recall describes. I’m concerned this is an oversight or that my engine batch was mistakenly excluded from the initial VIN list. I am requesting: A formal review of my VIN for inclusion in Recall 25V099000. Guidance on how to proceed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

UNKNOWN OR OTHER

As of today 05/08/25 car will not start, it was also chugging while i was on the freeway and would not go over 50mph

VEHICLE SPEED CONTROL

As of today 05/08/25 car will not start, it was also chugging while i was on the freeway and would not go over 50mph

ENGINE

As of today 05/08/25 car will not start, it was also chugging while i was on the freeway and would not go over 50mph

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was adding oil occasionally. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that the recall was on hold. The failure mileage was unknown. Parts distribution disconnect.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact was notified that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). No warning lights were illuminated. The contact had not experienced a failure; however, the dealer inspected the vehicle and informed the contact that the engine needed to be replaced as per the recall summary. The vehicle was not yet repaired. The manufacturer was notified of the issue. Parts distribution disconnect.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the recall repair was on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the manufacturer had placed the recall on hold. The manufacturer was testing the remedy. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that parts for the recall repair were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that while driving at various speeds, there was a rattling sound coming from the front end of the vehicle. No warning light was illuminated. The vehicle was taken to a Take 5 oil change, which informed the contact that the oil level was 2 quarts low and had failed to show up on the dipstick. The vehicle was driven to the residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, but was unable to schedule an appointment or provide a time frame. A second dealer, Kia of South Austin (5306 S I-35 Frontage Rd, Austin, TX 78745), was contacted and informed the contact that it would take at least a day for a diagnostic test, and there was no time frame for the repair because parts were on backorder. The manufacturer was made aware of the failure and was willing to provide the contact with a reimbursement. The manufacturer opened a case. The approximate failure mileage was 91,500. Parts distribution disconnect.

UNKNOWN OR OTHER

My car is still under factory warranty and there's a recall, yet Kia will not provide any help

ENGINE

My car is still under factory warranty and there's a recall, yet Kia will not provide any help

POWER TRAIN

Unknown, my car has been burning through oil every 1000 miles and is starting to seize as I’m driving which is super dangerous! I have kept up with my car on oil changes and everything else that is recommended.

ENGINE

Unknown, my car has been burning through oil every 1000 miles and is starting to seize as I’m driving which is super dangerous! I have kept up with my car on oil changes and everything else that is recommended.

FUEL/PROPULSION SYSTEM

Unknown, my car has been burning through oil every 1000 miles and is starting to seize as I’m driving which is super dangerous! I have kept up with my car on oil changes and everything else that is recommended.

ENGINE

I dropped my car off yesterday and they stated that it did in fact need a new engine. My problem is how come the dealership won’t provide a loaner!? They are telling me that they are unsure when they can get it fixed! People need to go to work!! How can you expect a customer to be ok with this! I’m going to be forced to drive this car! This is completely ridiculous and unsatisfactory!

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine compartment while driving at various speeds. The contact stated that the vehicle occasionally stalled while driving at various speeds. The failure had occurred four times. The contact stated that during the last failure while driving approximately 30 MPH, the vehicle stalled. The contact coasted over to the side of the road and had the vehicle towed to the dealer. The contact was asked to provide proof of maintenance while the vehicle was being inspected, to determine if the engine would be replaced under the recall. The vehicle was not repaired. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 44,896. Parts distribution disconnect.

UNKNOWN OR OTHER

I've had issues with my air conditioner not working properly and now making a loud humming sound. Also my car is very sluggish and my motor is very loud when the car is running. Sometimes it doesn't want to shift exactly when it should it takes longer and I have to take my foot off the gas to let it shift. My car keeps running out of oil every time before the designated oil change time and mileage. This really worries me and no lights show on my dash when my oil pressure gets low which is alarming because it got low one time and I could hear the pistols rubbing together, I knew immediately I needed oil. Sure enough I put oil in the car the noise stopped and I went and got an oil change the next day because I was worried about my car. The oil issue has happened multiple times..

FUEL/PROPULSION SYSTEM

I've had issues with my air conditioner not working properly and now making a loud humming sound. Also my car is very sluggish and my motor is very loud when the car is running. Sometimes it doesn't want to shift exactly when it should it takes longer and I have to take my foot off the gas to let it shift. My car keeps running out of oil every time before the designated oil change time and mileage. This really worries me and no lights show on my dash when my oil pressure gets low which is alarming because it got low one time and I could hear the pistols rubbing together, I knew immediately I needed oil. Sure enough I put oil in the car the noise stopped and I went and got an oil change the next day because I was worried about my car. The oil issue has happened multiple times..

ENGINE

I've had issues with my air conditioner not working properly and now making a loud humming sound. Also my car is very sluggish and my motor is very loud when the car is running. Sometimes it doesn't want to shift exactly when it should it takes longer and I have to take my foot off the gas to let it shift. My car keeps running out of oil every time before the designated oil change time and mileage. This really worries me and no lights show on my dash when my oil pressure gets low which is alarming because it got low one time and I could hear the pistols rubbing together, I knew immediately I needed oil. Sure enough I put oil in the car the noise stopped and I went and got an oil change the next day because I was worried about my car. The oil issue has happened multiple times..

ENGINE

Shortly after purchase (8/2/23) I began noticing a persistent engine rattle between regular oil changes. This escalated to stalling issues, including on the highway and at intersections and around sharp curves. I brought the car in for service multiple times, and although a part was replaced, the symptoms soon returned. On one occasion, the vehicle stalled while being driven by your service advisor, who confirmed it was “critically low” on oil—despite no dashboard warning, no visible leaks, and adherence to routine oil changes every 3,000 miles. Since that point, I followed all diagnostic procedures requested of me, including multiple oil consumption tests that required me to repeatedly take time off work. These tests produced inconsistent results: at times oil levels were acceptable, but shortly after, the same symptoms would return. At approximately 80,000 miles, a case was finally opened for suspected oil consumption, and I was told my concerns were valid and would be honored—even beyond the 100,000-mile warranty mark due to early documentation. Now, at 90,000 miles, I have been informed that the latest oil consumption is “within acceptable range,” and that no further action will be taken. Meanwhile, I am left with a car that unpredictably stalls from unindicated low oil levels—a serious and unsafe condition that has gone unresolved for the majority of my ownership. The lack of dashboard alerts means this issue places myself and others at risk each time I drive. To be clear, this is not just an inconvenience; it is a matter of safety and reliability. The engine has likely suffered long-term damage from prolonged oil starvation. I should not have to manually check the dipstick before every trip in a vehicle that is less than four years old and still under warranty. Moreover, I was never made aware of this issue at the time of sale (9/6/21).

ENGINE

I am writing to formally report an engine failure in my 2022 Kia Soul, which I believe is directly related to the known engine defects that have prompted Kia to issue multiple recalls for this model and others with the same powertrain. Although my vehicle is not currently included in any active recall campaigns, it is exhibiting the exact symptoms and failure conditions outlined in Recall SC147 / SC200 (or similar recall numbers involving engine defects in Kia Souls and related models). Specifically, the vehicle has experienced: engine knocking, excessive oil consumption, and stalled while driving, which led to the diagnosis that the engine requires full replacement. The vehicle has been maintained according to the manufacturer’s recommended service schedule and has not been subject to any misuse or neglect. The failure appears to be consistent with the design or manufacturing defect that has affected a significant number of Kia engines, particularly those with the Theta II or Nu engines. This situation presents a serious safety concern, especially given the potential for the engine to seize while driving. It is also a substantial financial burden to bear for an issue that Kia has already acknowledged as systemic in other vehicles. I am respectfully requesting the following: 1.That my vehicle’s case be formally investigated for inclusion in any current or future recall campaigns. 2.That Kia offer coverage for the full cost of engine replacement under warranty or a goodwill repair program. 3.That the National Highway Traffic Safety Administration take this complaint under advisement as part of a broader pattern of engine-related failures. I have attached a service estimate that supports my claim. I would appreciate a prompt response and resolution to this matter, as the vehicle is currently inoperable and presents an ongoing hardship.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact stated that while making a left turn, the vehicle lost motive power. The vehicle drifted to safety. The vehicle was restarted. Additionally, while driving on several occasions at speeds over 40 MPH, there was a rattling sound coming from the engine compartment. The contact then received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); while researching the cause of the failure. The manufacturer was notified of the failure and stated that parts for the repair were not yet available. The failure mileage was approximately 71,000.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 35 MPH, the vehicle started to leak oil. The contact stated that the oil was seeping onto the floorboard and the passenger's side floor mat. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. On a separate occasion, while the contact was driving 50 MPH, there was a puddle of oil underneath the vehicle with an abnormal knocking sound coming from the vehicle. The contact had taken the vehicle five different times to the dealer; however, the vehicle was not diagnosed. The dealer was unaware of where the oil leak was coming from. The contact stated that recently the vehicle started stalling and there was abnormal gasoline coming from the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 21.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact stated while stopped at a traffic signal, the brake pedal was depressed, and the vehicle shuddered and then stalled. The contact stated that while attempting to restart the vehicle, the check engine and battery warning lights were illuminated. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The dealer advised the contact that the failure might be related to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer would not replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

SERVICE BRAKES

I bought my 2022 KIA Soul September 2021. in 2022, I brought my car to KIA in Clifton NJ because it shut down suddenly without warning while in drive, the battery, oil and engine lights came on. I would put my car in park, turn it off and on again for the car to start. by doing so, all the lights disappear and my car would drive like normal. KIA said the couldn't find the issue. I brought it back to KIA again in October of 2024 because my car did the very same thing as it did in 2022. Once again, KIA stated they couldn't find the issue. March 4th, 5th, 6th and 7th, 2025, my car started shutting down on me every 10 minutes while in drive, my car would then start reversing while in drive and the breaks would become very stiff. In order for my car to stop, I had to put my car in park, turn it completely off and then on again for it to drive. My car is now at KIA dealership in Clifton NJ, once again, they keep telling me they don't know what's wrong with my car. I am afraid I may get on the highway with my car and get into a terrible accident and thats when they will find the issue. I am afraid for my daughter and my life at this point. I am now driving a rental that KIA refuse to pay for until they figure out the issue. I was told, they would only pay for a rental if the issue is covered under my warranty. I have been complaining about this issue to KIA since year 2022 and nothing has been resolved. I need help resoling this issue with KIA, I called corporate and they were no help.

STEERING

I bought my 2022 KIA Soul September 2021. in 2022, I brought my car to KIA in Clifton NJ because it shut down suddenly without warning while in drive, the battery, oil and engine lights came on. I would put my car in park, turn it off and on again for the car to start. by doing so, all the lights disappear and my car would drive like normal. KIA said the couldn't find the issue. I brought it back to KIA again in October of 2024 because my car did the very same thing as it did in 2022. Once again, KIA stated they couldn't find the issue. March 4th, 5th, 6th and 7th, 2025, my car started shutting down on me every 10 minutes while in drive, my car would then start reversing while in drive and the breaks would become very stiff. In order for my car to stop, I had to put my car in park, turn it completely off and then on again for it to drive. My car is now at KIA dealership in Clifton NJ, once again, they keep telling me they don't know what's wrong with my car. I am afraid I may get on the highway with my car and get into a terrible accident and thats when they will find the issue. I am afraid for my daughter and my life at this point. I am now driving a rental that KIA refuse to pay for until they figure out the issue. I was told, they would only pay for a rental if the issue is covered under my warranty. I have been complaining about this issue to KIA since year 2022 and nothing has been resolved. I need help resoling this issue with KIA, I called corporate and they were no help.

ENGINE

I bought my 2022 KIA Soul September 2021. in 2022, I brought my car to KIA in Clifton NJ because it shut down suddenly without warning while in drive, the battery, oil and engine lights came on. I would put my car in park, turn it off and on again for the car to start. by doing so, all the lights disappear and my car would drive like normal. KIA said the couldn't find the issue. I brought it back to KIA again in October of 2024 because my car did the very same thing as it did in 2022. Once again, KIA stated they couldn't find the issue. March 4th, 5th, 6th and 7th, 2025, my car started shutting down on me every 10 minutes while in drive, my car would then start reversing while in drive and the breaks would become very stiff. In order for my car to stop, I had to put my car in park, turn it completely off and then on again for it to drive. My car is now at KIA dealership in Clifton NJ, once again, they keep telling me they don't know what's wrong with my car. I am afraid I may get on the highway with my car and get into a terrible accident and thats when they will find the issue. I am afraid for my daughter and my life at this point. I am now driving a rental that KIA refuse to pay for until they figure out the issue. I was told, they would only pay for a rental if the issue is covered under my warranty. I have been complaining about this issue to KIA since year 2022 and nothing has been resolved. I need help resoling this issue with KIA, I called corporate and they were no help.

ENGINE AND ENGINE COOLING

The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The local dealer was contacted; however, the dealer informed that contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

UNKNOWN OR OTHER

UNKNOWN WHEN I GET SHUT OFF AND IT GIVE ME SIGNAL WITH ENGINE AND I BRING IT TO KIA DEALER AND FOUND OUT THAT MY 2022 KIA SOUL HAD PIN IN CVVT BROKEN AND REPLACE EXHAUST CAM AND CVVT ASSEMBLY AND ITS COST ME ALMOST 3000 DOLLAR TO FIX AND I HAD IT AS 2022 AND PURCHASED BY CHEVELOTE AND IT WAS NOT COVERAGE BY WARRANTY BUT I BOUGHT IT WAS 18,000 MILEAGE AND NOW I AM AT 64525 MILEAGE AND I HAD ONLY LESS THAN 2 YEAR TO DRIVE THAT CAR SO ??? ANYTHING THAT CANBE ON RECALL OR WARRANTY FOR THOSE KIA SOUL?

ELECTRICAL SYSTEM

UNKNOWN WHEN I GET SHUT OFF AND IT GIVE ME SIGNAL WITH ENGINE AND I BRING IT TO KIA DEALER AND FOUND OUT THAT MY 2022 KIA SOUL HAD PIN IN CVVT BROKEN AND REPLACE EXHAUST CAM AND CVVT ASSEMBLY AND ITS COST ME ALMOST 3000 DOLLAR TO FIX AND I HAD IT AS 2022 AND PURCHASED BY CHEVELOTE AND IT WAS NOT COVERAGE BY WARRANTY BUT I BOUGHT IT WAS 18,000 MILEAGE AND NOW I AM AT 64525 MILEAGE AND I HAD ONLY LESS THAN 2 YEAR TO DRIVE THAT CAR SO ??? ANYTHING THAT CANBE ON RECALL OR WARRANTY FOR THOSE KIA SOUL?

ENGINE

UNKNOWN WHEN I GET SHUT OFF AND IT GIVE ME SIGNAL WITH ENGINE AND I BRING IT TO KIA DEALER AND FOUND OUT THAT MY 2022 KIA SOUL HAD PIN IN CVVT BROKEN AND REPLACE EXHAUST CAM AND CVVT ASSEMBLY AND ITS COST ME ALMOST 3000 DOLLAR TO FIX AND I HAD IT AS 2022 AND PURCHASED BY CHEVELOTE AND IT WAS NOT COVERAGE BY WARRANTY BUT I BOUGHT IT WAS 18,000 MILEAGE AND NOW I AM AT 64525 MILEAGE AND I HAD ONLY LESS THAN 2 YEAR TO DRIVE THAT CAR SO ??? ANYTHING THAT CANBE ON RECALL OR WARRANTY FOR THOSE KIA SOUL?

VEHICLE SPEED CONTROL

RPM surges intermittently upon deceleration while in the sport mode. Began a few months ago.