2017 KIA SOUL
View all complaints and recalls for this specific model year.
2017 KIA SOUL Summary
2017
Model Year
24
Total Complaints
1
Total Recalls
410619
Vehicles Affected
Recalls
2017 KIA SOUL
410619 vehicles affected
AIR BAGS
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Complaints
2017 KIA SOUL
ID: 2123197ENGINE
While driving on June 30, 2025, the engine gave a loud clunking noise, shuttered and shut down. I was able to pull over to the side of the road safely and not impede traffic, however this happened on a public roadway and had the potential of causing different results. I had no warning lights on the dash, no check engine lights came on, no LOW OIl light and/or no other warning signals appeared. I was able to restart the vehicle and it shuttered but was able to drive it at a low reduced speed to get it into a more safer place. The vehicle was towed to the dealership the following morning. The dealership was able to inspect the vehicle and confirmed it was a total engine failure. The dealership has done all the service maintenance since the date of purchase as a new car, with the exception of 3 oil changes throughout the past 8 years. The documentation show all maintenance was done in an approved licensed facility and in the prefered time frames requested by the manufacture. The vehicle has a 150,000 mi warranty and at the time of the incident the mileage was 74,000. Kia is denying the claim and is refusing to replace the engine. I am uncertain of the next steps to take at this point, referring to the Attorney General in my state for advise for product liability claim to hold the manufacture responsible for it's defective engine which has been an issue for this make and model.
2017 KIA SOUL
ID: 2122910ENGINE
I was driving and all a sudden my engine light came on and the car started like stuttering with no power very scarey. The mechanic said the 3 power train warranties on my car would not fix he said I need a new engine and I still owe like 12000 ugg.
2017 KIA SOUL
ID: 2120289ENGINE
The contact owns a 2017 Kia Soul. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. The contact also became aware of excessive oil consumption. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired due to the costs. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
2017 KIA SOUL
ID: 2118891ENGINE
The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 25 MPH, the vehicle experienced a loss of automotive power. No warning light was illuminated. The contact stated that after an independent mechanic started the vehicle, there was an abnormal knocking sound coming from the vehicle. The vehicle was towed to a local dealer, where it was deemed unrepairable due to insufficient engine oil records. The contact stated that the failure was related to an undisclosed recall. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
2017 KIA SOUL
ID: 2116700VISIBILITY/WIPER
Backup camera no longer works; when in reverse, the screen is totally blank, no image and no guide lines.
2017 KIA SOUL
ID: 2116071SERVICE BRAKES
2017,Kia soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm. I was trapped in the car for over a hour. Both my arm and leg have rods and pins now. I also suffer from severe ptsd and nightmares. I hospitalized from 6/25-7/4, and in a nursing home until 7/4-8/1, learning to walk again. I received the voluntary recall letter on 7/11when I was in the nursing home. It was sent too little too late. I’m contacting an attorney and Kia deserves to pay. Kozlowski towing took the care away. I do not know if they still have it
2017 KIA SOUL
ID: 2112183AIR BAGS
The contact owns a 2017 Kia Soul. The contact received notification of NHTSA Campaign Number: 22V031000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle was consuming one quart of oil every 2-3 days. The oil warning light was illuminated with an abnormal clacking sound coming from the engine. The dealer was contacted and claimed that the vehicle was repaired. The contact sought confirmation from the manufacturer and was informed that the vehicle was not repaired. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure and stated that the spark plug was fractured and was not properly installed. The contact was informed that the engine was only running on 2 cylinders and was running at 1 PSI. The contact was also informed that there was fuel leaking from the exhaust pipe, causing failures with the fuel injectors. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000. Parts distribution disconnect.
2017 KIA SOUL
ID: 2112182ENGINE AND ENGINE COOLING
The contact owns a 2017 Kia Soul. The contact received notification of NHTSA Campaign Number: 22V031000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the vehicle was consuming one quart of oil every 2-3 days. The oil warning light was illuminated with an abnormal clacking sound coming from the engine. The dealer was contacted and claimed that the vehicle was repaired. The contact sought confirmation from the manufacturer and was informed that the vehicle was not repaired. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure and stated that the spark plug was fractured and was not properly installed. The contact was informed that the engine was only running on 2 cylinders and was running at 1 PSI. The contact was also informed that there was fuel leaking from the exhaust pipe, causing failures with the fuel injectors. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000. Parts distribution disconnect.
2017 KIA SOUL
ID: 2110371ENGINE
The issue involves the engine’s piston rings, which appear to be malfunctioning and causing excessive oil consumption. This has led to oil entering the combustion chamber and likely damaging the catalytic converter. The engine began consuming oil rapidly between oil changes — far more than normal — and has since developed engine knocking and performance issues. These symptoms are consistent with piston ring failure in other 2017 Kia Soul models that have been recalled, though my VIN is not currently included. • Component or system that failed: The likely failure is with the piston rings, which are allowing oil to burn inside the engine. This has begun to impact the catalytic converter as well. All parts remain installed and are available for inspection upon request. • Safety risks: This situation puts my safety and the safety of others at risk, as the engine could seize or stall unexpectedly due to low oil levels or catalytic converter failure. Excessive oil burning also increases the risk of internal engine fire and significantly affects emissions. • Has it been reproduced or confirmed? Yes. The issue has been confirmed by an independent mechanic, who documented abnormal oil loss, engine knocking, and suspected damage to the emissions system. • Has it been inspected by others? The vehicle has not been inspected by Kia, law enforcement, or insurance, but has been examined by a certified independent technician who suspects piston ring failure. • Warning lamps or symptoms: Yes. The check engine light came on, and engine performance began to decline. I also noticed knocking sounds and sluggish acceleration. These symptoms started a few months ago and progressively worsened. The oil was being consumed rapidly even though no visible leaks were found. • Assessment of incident and cause: Based on mechanic feedback and my experience, this appears to be a case of premature piston ring failure, which is causing oil to burn internally and is likely leading to catalytic damage.
2017 KIA SOUL
ID: 2108192ENGINE
The contact called on behalf of her neighbor who owns a 2017 Kia Soul. The contact stated that the vehicle failed to start. A mobile independent mechanic replaced the starter. The contact stated while the neighbor was driving at an undisclosed speed, the vehicle stalled. The driver was unable to pull over to the side of the road. The driver was able to push the vehicle to the side of the road with the assistance of bystanders. The vehicle was pushed to a business place parking lot, where the mobile mechanic diagnosed that the engine had failed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 65,000.
2017 KIA SOUL
ID: 2107675UNKNOWN OR OTHER
My car is losing oil and the light does not come on to tell me when oil runs low I have been to Coral Springs Kia in the Coral Springs automall many times and they have all my records.
2017 KIA SOUL
ID: 2107427ENGINE
My 2017 Kia Soul (VIN: [XXX] ) is experiencing piston ring failure, which has led to excessive oil consumption and the failure of my catalytic converter. The engine is a 2.0L Nu MPI—the same engine type covered under Kia recalls SC176 and SC200—but my VIN is currently excluded. This is a known manufacturing defect that causes oil to enter the combustion chamber, damaging the catalytic converter and violating emissions standards. The repair costs are unaffordable for my family, and Kia refuses to cover them despite California’s extended emissions warranty and identical symptoms to covered vehicles. Many other owners of 2017 Kia Souls with the same engine are also reporting these issues. I am requesting that NHTSA expand the recall to include my VIN and investigate Kia’s exclusion of affected vehicles with the same engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 KIA SOUL
ID: 2105299ENGINE
Engine is running very rough. At a low idle, the engine turns off. Today the car turned off 11 times. A diagnostic reading shows all four cylinders misfiring.
2017 KIA SOUL
ID: 2092943ENGINE
- Engine failure/seizure with rod bearing failure! Yes, vehicle is available for inspection upon request. - Myself and my wife were driving through a busy intersection light when the engine failed and went into limp mode (Engine Control System) causing an abrupt stop in the middle of the intersection which forced multiple cars to have to slow down and break to not hit us. My wife is pregnant and a recent brain cancer survivor and this put all of our lives at risk! - Yes the problem has been confirmed by the Kia dealer with a full diagnostic inspection and confirmed reports of engine rod bearing failure. This is a known defect with this Kia engine. The car has never had any issues before and has always had regular maintenance and all software/recall updates applied in a timely manner! The car has never had any oil leaks, or leaks or issues of any kind until this day when the engine suddenly failed! All reports for maintenance history and recall updates are available. Many report this same issue online at around 100k mile range. My 2017 Kia Soul is at 108k miles. Metal shavings were found in the oil when the diagnostics were performed to further confirm this known reported engine defect. The oil was low but had never been low before and the oil or check engine light never have come on previously or leading up to this engine failure. - The vehicle and/or engine has been inspected by Kia the manufacturer/dealer. The dealer confirmed this is due to the known engine defect where a recall software update was issued and applied and is widely reported online by other owners. Police, and insurance have not inspected it because there was no accident and they do not cover engine failure/seizure. - As stated there were no warning lamps, messages, or other symptoms such as oil or check engine light ever in the history of the car or leading up to this failure. Just before the engine failed it began to make a slight knocking sound from the engine as widely known with this defect.
2017 KIA SOUL
ID: 2092663POWER TRAIN
Vehicle shut off on the highway and engine no seized however oil change was recently completed
2017 KIA SOUL
ID: 2092662ENGINE
Vehicle shut off on the highway and engine no seized however oil change was recently completed
2017 KIA SOUL
ID: 2085357UNKNOWN OR OTHER
Am receiving a code for camshaft sensor bank 1 sensor a. Figured it could be timing but also know about TSB’s. Need to see if there are any posted for my specific 2017 Kia Soul.
2017 KIA SOUL
ID: 2085356ELECTRICAL SYSTEM
Am receiving a code for camshaft sensor bank 1 sensor a. Figured it could be timing but also know about TSB’s. Need to see if there are any posted for my specific 2017 Kia Soul.
2017 KIA SOUL
ID: 2085074ENGINE
Car stalls when at a stop. Restart ignition stalls again when placed into drive and accelerator is pressed. Restart, brake pedal and accelerator pressed at same time, while put into gear, and then it will move. The oil light and battery light comes on when it stalls.
2017 KIA SOUL
ID: 2077397ENGINE
After driving about 2,000 miles after an oil change, the oil warning light comes on. This happens regardless of whether I use 3,000-mile or 5,000-mile oil. When I check the oil, it is completely gone. This issue started about a year ago, and now I always carry extra oil because I am worried. My car has a 2016-manufactured engine, but since it is a 2017 model, the dealership says it is not eligible for a recall and refuses to repair it. They told me that if I want a detailed inspection, I would have to pay for the inspection and repairs myself, even if it is an engine defect. I don’t know what to do. Please help me!
2017 KIA SOUL
ID: 2071939ENGINE
I purchased my car new from the dealer in August of 2017; at 40,000 I started having an excessive oil consumption issue. I took it repeatedly to the dealer for remedy under the warranty. They examined and performed services that failed to remedy the issue. From my research I learned that this problem arises from faulty piston rings and valves. I continued to take the vehicle to the dealer, and their response was that oil consumption on my vehicle was within their specifications. Currently my vehicles has 103867 miles and the KIA warranty has expired. The engine burns 1 quart of oil every 300 miles. Prior to expiration of the warranty I filed a warranty claim with Consumer Assistance and the matter was referred to Mediation and Arbitration, and the arbitrator declined my demand for replacement of the engine. This morning I noticed an article on the WEB that KiA vehicles (including Souls) were being recalled to prevent engine fires from faulty piston rings. This prompted me to get my complaint on file.
2017 KIA SOUL
ID: 2068863ENGINE
My husband was travelling down the highway in our car with my [XXX] in the back seat. Suddenly the motor seized up and the car started the rattle. The car came to a stop. We had the car towed to a Kia dealership and was told that the engine had seized up and would need to be replaced. I also found out about a known issue with Kia engines. I had never heard about it. We are the second owner and weren't notified that there was an issue. They are claiming that they don't have to fix the car because we hadn't had a knock sensor repaired. I don't know how we were supposed to know about it. Because it wasn't actually a recall, I couldn't even look it up. Even though the error is Kia's, they refuse to fix the car. There were no warning lights before this incident. The car was fine and then suddenly shut down on the interstate. It's a miracle, we weren't killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 KIA SOUL
ID: 2068370ENGINE
The contact owns a 2017 Kia Soul. The contact stated that the check engine warning light was illuminated on the instrument panel soon after an oil change. Additionally, the contact stated that there was oil accumulating around the exhaust pipe. Upon inspection of the engine, the contact discovered that oil was leaking from the piston rings. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 102,000.
2017 KIA SOUL
ID: 2059634ENGINE
The crank shaft failed and is costing me 2800 to repair it.