2022 KIA SORENTO

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

POWER TRAIN

While driving my 2022 Kia sorento on the interstate a sudden check engine light illuminated and the car totally stalled out with a severe decrease in power causing me to almost be rear ended by interstate traffic before I could get off the road safely. After taking the vehicle to the dealership for diagnostics I was informed there was a P1C2D03 trouble code which is associated with the 8 speed dual clutch transmission indicating an internal fault in the electric oil pump of the TCU. Upon further investigation we find out this code was associated with a safety recall that went out for this particular Kia model and transmission. The original owner took this car in to have the recall repaired back in 2023 without the fault code showing or any issue presenting from the vehicle. They were simply taking it in to clear the recall they were sent. While it was at the dealership they flashed the system like they were supposed to do according to the campaign instruction and sent them on their way. Fast forward to now and I am getting this same fault that the recall was sent out for but I have the code which according to the campaign instructions Kia was supposed to replace the transmission due to a mfg defect. Kia is refusing to replace the transmission now saying the recall can not be reopened and since I am the second owner and my warranty is expired I will have to pay over $5,000 for a replacement.

ENGINE

At start up, vehicle’s engine will sometimes have abnormally strong vibrations/shaking, loud noises, and will only produce reduced power (vehicle struggles to accelerate). The check engine light is illuminated when this happens. I am typically able to clear it by shutting off the vehicle one to two times. I have attempted to repair this defect at least 4 times but Kia has been unable to resolve.

POWER TRAIN

The vehicle will sometimes, after shifting from park to drive, roll backwards if on an incline, even while gassing. If not an incline when this occurs, the vehicle will not move forwards. This typically lasts for a few seconds before the transmission engages. This happens intermittently; the first time it happened to my family member, it almost caused an accident. Kia has attempted to repair this defect three times but has been unsuccessful. During the last repair attempt, the Kia tech told me that they’ve seen multiple vehicles with this issue, and that it is “normal” for Kia.

ENGINE

The vehicle will sometimes, after shifting from park to drive, roll backwards if on an incline, even while gassing. If not an incline when this occurs, the vehicle will not move forwards. This typically lasts for a few seconds before the transmission engages. This happens intermittently; the first time it happened to my family member, it almost caused an accident. Kia has attempted to repair this defect three times but has been unsuccessful. During the last repair attempt, the Kia tech told me that they’ve seen multiple vehicles with this issue, and that it is “normal” for Kia.

ENGINE

The contact owns a 2022 Kia Sorento. The contact stated that while at a stop light, the accelerator pedal was depressed, and the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #4. The vehicle was not repaired, and the mechanic referred the contact to the dealer for additional assistance. The vehicle was taken to the dealer and was diagnosed with a fuel injector failure. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact was informed that the parts need to be ordered to repair the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,880.

FUEL/PROPULSION SYSTEM

I saw the KIA Sorento safety recall #24V-220 for the defective high pressure fuel pump. When I look up my VIN on your site, it doesn't show this affecting my vehicle. Although my vehicle does this exact same thing. It will randomly go into limp mode and not accelerate when pulling into traffic. I took it to the Kia dealer and they said it is the Fuel Rail Pressure Sensor and would be $1266 to replace. I believe this is an Increased Crash Risk due to the loss on acceleration when the vehicle converts to limp mode and should be added to the recall you issued under #24V-220.

UNKNOWN OR OTHER

Jenkins kia of Ocala Florida sold me this car as a certified used car on July 4 2025 without fixing or disclosing the fact this vehicle has 2 recalls! I want to file a formal complaint with you against this company. This car should never have been sold as a certified used vehicle with these 2 safety recalls not being addressed, fixed or mentioned!

ENGINE

My 2022 Kia Sorento keeps loosing power while I’m driving. Now the check engine light is o w

ENGINE

The engine light came on and then two hours later the entire system started flashing and the engine started stalling. The car would not accelerate and had to be taken to Kia. This is the SECOND time this has occurred. The first time, the engine froze and I could not accelerate on the highway. I barely got to the side and had to get towed to Kia. Please, please investigate this vehicle and the power train.

POWER TRAIN

The engine light came on and then two hours later the entire system started flashing and the engine started stalling. The car would not accelerate and had to be taken to Kia. This is the SECOND time this has occurred. The first time, the engine froze and I could not accelerate on the highway. I barely got to the side and had to get towed to Kia. Please, please investigate this vehicle and the power train.

SERVICE BRAKES

A coin slid underneath parking brake lever while driving on the freeway. The car came to sudden stop and would not move until i removed coin from under the lever. It could have caused a major accident

POWER TRAIN

Thermal Module went out, causing car to not accelerate when pressing on the gas pedal. Mileage at 76,000

ELECTRICAL SYSTEM

Thermal Module went out, causing car to not accelerate when pressing on the gas pedal. Mileage at 76,000

FUEL/PROPULSION SYSTEM

The fuel injectors, it is available for inspection. The vehicle feels like it is going to stop unexpectedly, or will not accelerate when it is suppose to, which leads me to feel unsafe driving it with my children. This is the same exact issue we had previously and it was confirmed and fixed by the dealership. The component was previously inspected and confirmed but since happening again has not been- I called the dealership and told them about the issue and they stated my vehicle was not included and they are on a month wait list. The check engine light is on. My check engine light came on, when accelerating the vehicle seems to "jump" or need a minute to catch up. It also makes a sputtering and a "tink-tink" noise when the vehicle is on. We had this exact issue moths ago and it was the fuel injector- which was replaced by Kia.

ENGINE

My 2022 Kia Sorrento’s engine seized while stopped at a stop light. It is my understanding that this is a common issue with Kia vehicles. Kia is denying this being an issue with their engines despite the documented history of this problem. Since my engine has seized the problem can’t be reproduced on my specific vehicle. It is currently at a local dealership.

POWER TRAIN

Vehicle lost power and transmission failed. Vehicle only has 36,000 miles. Dealer is denying recall from manufacturer.

POWER TRAIN

Transmission loses power.Does not go foward after being in park. Have to turn off car and start it again making weird noise never heard before when it starts and when you turn it off. Has happened several times while driving.

ENGINE

The contact owns a 2022 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the engine revved without the vehicle responding as needed. The contact stated that the check engine warning light was illuminated. The contact pulled over and turned off, and restarted the vehicle, and was able to drive the vehicle to the local dealer. The dealer diagnosed the vehicle and determined that a cylinder was clogged, and the engine needed to be serviced. The vehicle was repaired; however, the contact stated that later while driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that the "Service Transmission" warning light was illuminated. The contact had taken the vehicle back to the same dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact drove the vehicle back to the residence, restarted the vehicle, and shifted into reverse(R), and the contact heard an abnormal grinding sound with the "Transmission System Error" message displayed. The contact had the vehicle towed to the same dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN vehicle was not included. The failure mileage was 56,941.

POWER TRAIN

The contact owns a 2022 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the engine revved without the vehicle responding as needed. The contact stated that the check engine warning light was illuminated. The contact pulled over and turned off, and restarted the vehicle, and was able to drive the vehicle to the local dealer. The dealer diagnosed the vehicle and determined that a cylinder was clogged, and the engine needed to be serviced. The vehicle was repaired; however, the contact stated that later while driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that the "Service Transmission" warning light was illuminated. The contact had taken the vehicle back to the same dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The contact drove the vehicle back to the residence, restarted the vehicle, and shifted into reverse(R), and the contact heard an abnormal grinding sound with the "Transmission System Error" message displayed. The contact had the vehicle towed to the same dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN vehicle was not included. The failure mileage was 56,941.

WHEELS

My vehicle has a breaking issue. When breaking the breaks either hard break or get sticky and grab, release, and grab. This is scary. Sometimes you are slowing down on a 55MPH road and suddenly you hard break even though you weren’t slamming down on the breaks! I have almost been rear ended multiple times. The problem has been reproduced by myself, a few friends, and family members. However, the dealership says it is normal. I know it’s not! I’ve had this vehicle for 42000 miles! This has not been checked by the police. This started after the dealership replaced my tires.

SERVICE BRAKES

My vehicle has a breaking issue. When breaking the breaks either hard break or get sticky and grab, release, and grab. This is scary. Sometimes you are slowing down on a 55MPH road and suddenly you hard break even though you weren’t slamming down on the breaks! I have almost been rear ended multiple times. The problem has been reproduced by myself, a few friends, and family members. However, the dealership says it is normal. I know it’s not! I’ve had this vehicle for 42000 miles! This has not been checked by the police. This started after the dealership replaced my tires.

ENGINE

Loss of power while driving. Oil level severely low, almost two quarts of oil. No oil leakage under vehicle or in engine compartment. All scheduled maintenance was performed. Once brought to the dealership to diagnose, I was stated nothing was wrong and it was over on oil. No reason to be low on oil or recognize the loss of power.

UNKNOWN OR OTHER

Upon normal driving the vehicle suddenly lost power and would only go around 20 to 30 mph. This has happened twice in the past week. Very slow acceleration from a stop and had to actually pull off the road into a parking lot to let traffic pass. Took it to dealer and they said there were no active codes or anything visually presenting and they could do nothing to remedy the problem. My wife uses this vehicle in her work sometimes and has to drive sometimes 30 to 40 miles on her job and if this happened suddenly on an interstate it could be catastrophic. I'm afraid to let her drive it. No check engine or other warning lights come on. The vehicle has 58xxx miles and I hope I'm not being given the run around till the warranty expires. I notice there was a recall on this type of vehicle for this exact thing happening on 2022 models manufactured before August 2022 which ours was, taking delivery on 1/31/2022. It has the 2.5L turbo GDI engine as in the recall but is AWD.

TIRES

I went for my regular wheel alignment last week and was told my tires need to be replaced - the tread was down to 3/32. I only have 30000 miles on the vehicle. I called Continental and was told the tires are considered a "performance" tire and therefore have no tread warranty. I bought a new set o Michelin Defender tires today. When I look on line, Tire Rack for example says the tires should be good for 65000 miles. I did not expect to have to buy new tires this soon. I am a retired safety engineer civil servant that worked for the Army Tank Automotive Command and also NASA and was involved in several tire recalls in the 1980s for Firestone so I have some knowledge about tires. I rotate the tires every 5-7k and get a wheel alignment at the same time. I do not abuse my tires. I feel that Continental came up with a term so they do not have to stand behind their product. I will never buy their tires. This set came OEM with my new Sorento

UNKNOWN OR OTHER

The AC condenser has failed. Kia said the condenser is damaged in the far corner of the condenser where it meets the rubber. They said the warranty would not cover the repair but could not explain the damage. I have reviewed a webpage where many Kia Sorento owners had this issue. The techs all said the same thing: the rock-damaged condenser and warranty won't cover the cost of almost 1500 dollars. Now, they are stating a rock didn't damage it, but there is unexplainable damage, and they won't cover any costs. The vehicle is a 2022 with 29,000 miles.

ENGINE

I received a rock hit that punctured the radiator. The front of this vehicle has large holes in the grill that do not prevent rocks from hitting the radiator. This has required me to replace my radiator at my own cost. Many owners are installing metal mesh behind the front facia to protect the radiator. This vehicle needs to be recalled to install a similar protection and KIA need to reimburse owners for related repairs. A punctured radiator caused loss of coolant to the environment and can lead to catastrophic engine failure if it overheats.

UNKNOWN OR OTHER

Driving down the road and the sunroof exploded. No other cars were around me so no project was thrown from another vehicle. Took the vehicle to the dealership. The service tech confirmed nothing was thrown and it appears the glass imploded from the inside. We are over 60,000 so not covered by warranty. He stated he would send through to Kia to see if they would replace and was rejected. Was told to take it some place else to get it fixed. Contacted a local auto glass, they will not even touch it. Contacted another, the entire panoramic roof must be replaced even though it was only the front moving part that shattered. I am out $1,300 and a vehicle until the glass arrives which I was told will take weeks. Searching the internet I see there have been numerous complaints of this issue. Something needs to be done. No there was no crash, but very easily could have.

SUSPENSION

Strut noise

UNKNOWN OR OTHER

The vehicle experienced multiple critical mechanical failures, including defective injectors, transmission issues, and a malfunctioning differential. The dealer repaired some of the previous issues, such as the differential in August 2024 and the transmission in October 2024 (which required three weeks of repair). However, they refused to repair the defective injectors, even after the NHTSA issued an alert on September 1, 2024, regarding injector problems. I was never notified of this alert. On January 8, 2025, while driving with my family, the vehicle suddenly stalled without any warning, creating a dangerous situation on the road and putting our safety at significant risk. This resulted in additional expenses, including towing costs ($300) and alternative transportation by taxi ($150). I had to pay $1,851.98 out of pocket to repair the injectors with an independent mechanic after the dealer refused to cover it. There were no warning lights or messages before the sudden stalling incident. These issues have been partially inspected and addressed by the dealer and independent service centers, but the recurring failures persist, posing ongoing safety risks.

ENGINE

The vehicle experienced multiple critical mechanical failures, including defective injectors, transmission issues, and a malfunctioning differential. The dealer repaired some of the previous issues, such as the differential in August 2024 and the transmission in October 2024 (which required three weeks of repair). However, they refused to repair the defective injectors, even after the NHTSA issued an alert on September 1, 2024, regarding injector problems. I was never notified of this alert. On January 8, 2025, while driving with my family, the vehicle suddenly stalled without any warning, creating a dangerous situation on the road and putting our safety at significant risk. This resulted in additional expenses, including towing costs ($300) and alternative transportation by taxi ($150). I had to pay $1,851.98 out of pocket to repair the injectors with an independent mechanic after the dealer refused to cover it. There were no warning lights or messages before the sudden stalling incident. These issues have been partially inspected and addressed by the dealer and independent service centers, but the recurring failures persist, posing ongoing safety risks.

POWER TRAIN

Vehicle jerks and goes into a neutral mode while driving. Vehicle shifter still shows it's in "Drive", but vehicle stops moving. Once I drift over to the shoulder of the road, I can shut the engine off and restart. Then it moves. Twice this has happened now. Once on December 13, 2024 and again on January 24, 2025. I reported this to my dealership, Gurley Leep Kia with the first incident and they said it was just a fluke. They did not pursue inspecting anything on the vehicle, knowing some 2022 Sorento's were involved in a transmission recall. In both incidents I was driving on an incline. My VIN currently doesn't have a recall on it, but should. This could result in a crash.